CloudLIMS Reviews (55)

Reviews

CloudLIMS Reviews (55)

4.5
55 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional support provided by the CloudLIMS team, highlighting their responsiveness and willingness to assist with customization. The software is valued for its user-friendly interface and flexibility, allowing labs to tailor the system to their specific needs. However, some users note a common learning curve when transitioning to the platform.

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Olivia L.
OL
Olivia L.
Biospecimen Operations Manager
Small-Business (50 or fewer emp.)
"Customization and Responsiveness is a big highlight"
4.5/5
What do you like best about CloudLIMS?

The team is very responsive to any question or issue I may have, additionally they're very friendly. I appreciate how open they are to integrating other programs to make our data management easier as well. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

There is learning curve as with any LIMS Review collected by and hosted on G2.com.

Carolyn D.
CD
Carolyn D.
BioSpecimen Quality Manager
Small-Business (50 or fewer emp.)
"ClouldLIMS for Biorepositories"
4.5/5
What do you like best about CloudLIMS?

CloudLIMS is a great platform for inventory management specifically for biorepositories. Many LIMS platforms are specific towards hospital symptoms and large laboratories, but CloudLIMS offers a platform specifically for biospecimen banking. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

So far, we have found CloudLIMS very user friendly. Also, tech support is responsive. Review collected by and hosted on G2.com.

Ronel C.
RC
Ronel C.
Head of Laboratory
Small-Business (50 or fewer emp.)
"CloudLIMS a quality LIMS you can Trust"
5/5
What do you like best about CloudLIMS?

The CoA template was configured to accommodate our requirements, such as the inclusion of all critical client and sample information and a tabular view of all analytes and their observed values, with each cell of the table designed to capture values based on specific test types. For this, the CloudLIMS team worked closely with us to fully align the CoA template with our expectations. CloudLIMS automated calculations and used in-built logic and complex algorithms to achieve this. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

The only downside for using cloudLIMS is the internet connection. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

Thank you so much for your review, Ronel. Happy to hear that the CoA template configuration met your needs and that the service and billing module has streamlined your invoicing process. We look forward to supporting your lab in its continued success!

Verified User in Environmental Services
AE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
"Solid LIMS Platform with Room for Customization"
3.5/5
What do you like best about CloudLIMS?

I do like that we can customize the LIMS to the way we like it. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

The customizability has some limitations. I wish we could make the LIMS look more personal. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

Thank you for taking the time to share your experience! We're glad to know that you appreciate the flexibility CloudLIMS offers and that you’ve been able to tailor it to your lab’s workflow. We understand there are always opportunities to improve, especially in terms of personalization, and we’re continuously working to expand our customization options. Please share more details about the specific customization features you're looking for. We'll do our best to incorporate them into our product.

See how CloudLIMS improved
Scarlette W.
SW
Scarlette W.
Quality and Compliance Manager
Small-Business (50 or fewer emp.)
"Cloud LIMS Has It All!"
5/5
What do you like best about CloudLIMS?

As the Quality and͏ Compliance Manager of a cannabis laborat͏o͏ry in California͏, I cannot recommend Clou͏d͏LIMS highly enough for streamlining our operations and enhancing our overall efficiency. The sof͏t͏ware has signific͏antl͏y im͏proved our m͏an͏agement processes w͏ith vers͏atile modules, great customer service, a user-friendly interface a͏nd unmatched customization options.͏ Since͏ we started us͏ing Cloud ͏LIMS, their custo͏mer support h͏as been outs͏tanding. They offer det͏aile͏d demonstrations͏ of features so we can customize them to our needs, they quickly addre͏ss all que͏stions, and have made tour trans͏ition and implementation a smooth͏ process. Their ong͏oing͏ assistance is remark͏able – always quick to͏ respond and͏ proactive in helping with any customizat͏ion r͏equests or issu͏es that͏ arise. What drove us to choose CloudLIMS over competitors was their wide array of available modules catering to every need we could have in our laboratory. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

With CloudLIMS being a user-customized LIMS the setup can be a bit daunting. Our past systems were setup by the companies, but this process took months and thousands of dollars. Having the ability to setup CloudLIMS on our own was a more cost-saving way to go about the process, despite having to spend the time doing the data entry and module setup yourself. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

Thank you for your detailed review, Scarlette. We are delighted to hear that CloudLIMS has significantly improved your management processes and enhanced your laboratory's efficiency. Thanks for your feedback about the initial setup. We appreciate your patience and effort in making a cost-effective choice for your lab. We are here to support you every step of the way.

See how CloudLIMS improved
Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"CloudLIMS has made iMed Laboratories sample and report management easy."
5/5
What do you like best about CloudLIMS?

Sample management and being able to populate data made easy. Customer support is quick. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

Nothing. I am still learning CloudLims system Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

Thank you for the 5-star rating and for taking the time to share your feedback! We’re pleased to hear that CloudLIMS has simplified sample and report management for iMed Laboratories and that our support team has been quick to assist.

See how CloudLIMS improved
Timea M.
TM
Timea M.
CEO
Small-Business (50 or fewer emp.)
"Setting up CloudLIMS"
4.5/5
What do you like best about CloudLIMS?

We have signed up for the free version of CloudLIMS. It is a LIMS platform that has quite a lot of functionalties that are already built out. We liked that here is a low cost starting option that can later be converted into a higher cost (one time pay per year) with full functionality asour lab grows. We did like the transparent feaures, graphic design and the connectability of the various modules such as samples, tests, worklfows, inventory and so on. It is all there, what we needed to do is customize them for oour laboratories workflow, storage, test recepies. The est up is relatively easy, however it takes time (just because we want o make sure we set al items properly for the lab.) The support team is available, less so for the free version, however we get support as needed. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

Must I ran into is related to limits. How many inventory items, or process steps I could set up or what options I could choose. I which there would be a larger limit and more access to customization such as have access to enter weighing or drying or sinocation as part of a test procedure at set up. Support response seems to be overnight which further slows the set up process. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

Thank you for your detailed review! We're delighted to hear that you find the functionalities, transparent features, graphic design, and connectivity of CloudLIMS beneficial for your lab. It's great to know that our solution is meeting your needs and that the support team has been able to assist you. You would agree, all free products have some limitations, which are removed once a user upgrades to the full version. However, we appreciate your feedback on these limitations and the customization options. We are continually working on enhancing our LIMS and will take your suggestions into account. Regarding the support response time, we strive to provide timely assistance and will look into ways to improve this for our free version users.

See how CloudLIMS improved
Naima P.
NP
Naima P.
Technical Assistant
Small-Business (50 or fewer emp.)
"CloudLIMS - A solution to keep environmental lab management worries at bay"
5/5
What do you like best about CloudLIMS?

There are quite a few things that come to my mind: First and foremost, CloudLIMS has a neat and intuitive UI which makes it easy to use. Secondly, it’s highly configurable. And I would be remiss if I didn't mention their remarkable support team; they have been consistently helpful whenever we've had questions. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

The two-factor authentication is enabled for logging into CloudLIMS. At times, the OTP takes longer than expected to reach us. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

Thank you so much for your review! We're thrilled to hear that you find our UI intuitive and easy to use and that you appreciate the configurability of CloudLIMS. We understand the importance of a timely OTP, and our team is actively working to improve this aspect to ensure a smoother login experience.

See how CloudLIMS improved
Kevin C.
KC
Kevin C.
Owner
Mid-Market (51-1000 emp.)
"CloudLIMS is an excellent and versatile LIMS system that meets the needs of my laboratory"
4.5/5
What do you like best about CloudLIMS?

At Chipsa Hospital, our clinical processes involve next-generation sequencing, optical genome mapping, proteomics, and digital pathology. Our workflow involves receiving samples from physicians, storing them prior to analysis, testing samples, and reporting test results to the physicians. Sometimes, we receive multiple samples collected from the same patient at different time points. We are also setting up a new genomics laboratory for sample collection and storage. We were looking for a LIMS that can mirror our existing and new workflows seamlessly and adapt to changes over time.

Selecting a LIMS vendor was a daunting task but my previous positive experience with CloudLIMS has tipped the scale in their favor. We evaluated LIMS solutions from several vendors, including Thermo Fisher and Labware, and ultimately chose CloudLIMS. CloudLIMS stood out for its functionality and comprehensive range of complimentary services. The ROI is excellent with CloudLIMS.

Their customer support team has been consistently responsive and supportive in all our interactions. We are happy to recommend CloudLIMS to any lab looking for versatile and extensible LIMS that offers great value for money. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

In the past creating dashboards was not a trivial undertaking. I would like to see this corrected in future versions of the software. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

Thank you for your review and feedback. We are thrilled to hear about your experience with CloudLIMS, and appreciate your recommendation.

See how CloudLIMS improved
Aisling S.
AS
Aisling S.
Laboratory Technical and Quality Manager
Small-Business (50 or fewer emp.)
"CloudLIMS use in a chemistry laboratory"
4/5
What do you like best about CloudLIMS?

CloudLIMS is used daily in work for logging all samples, tests, and to generate test reports. CloudLIMS was implemented in the lab to allow a system to have all tests in one places where sample numbers could be assigned and testing tracked alongside the sample numbers. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

CloudLIMS has a large customer base so while they respond quickly to queries sometimes resolution or new features can take a while to be implemented. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

Thank you for taking the time to share your feedback with us! We're thrilled to hear that our platform streamlines your daily work by efficiently managing sample logging, testing, and report generation. Your feedback regarding our customer service response time and feature implementation is invaluable to us, as we continuously work to enhance our services to better serve your needs. Thank you.

See how CloudLIMS improved