Click Reviews (312)

Reviews

Click Reviews (312)

4.0
312 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and strong customer support, making it a reliable choice for marketing automation. Many appreciate how well it integrates with existing systems, particularly Microsoft Dynamics, which enhances productivity and streamlines processes. However, some users note a steep learning curve and occasional glitches that can hinder the overall experience.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
ZL
Zlatka L.
Senior Campaign Manager
Mid-Market (51-1000 emp.)
"OK Email Builder, but Slow Support Response Times"
1.5/5
What do you like best about Click?

There is not much I like about Click. I would say the email builder is fine and standard. Review collected by and hosted on G2.com.

What do you dislike about Click?

The support can take a long time - tickets are answered after 24h but often need to chase for an update.

It's very clunky. You can't add extra marketing list to automation after you started it, so you have to rebuild it.

I believe the pricing is similar to other systems that are easier to use.

Also, you can have just one lead per email, it doesn't allow for duplications so if you have already created contact, you are stuck. You have to use workarounds... Review collected by and hosted on G2.com.

romamt X.
RX
romamt X.
German Technical & Compliance Editor
Writing and Editing
Mid-Market (51-1000 emp.)
"Unified Document Hub for Industrial Compliance, Missing Critical Industry Tooling"
3/5
What do you like best about Click?

The complete revision history and tiered access permissions are irreplaceable for compliance work. Every edit log serves as ready GDPR audit evidence for vendor records. Real-time collaborative editing lets our EU manufacturing clients refine Machinery Directive manuals together, while customizable folder frameworks keep all CSRD sustainability drafts organized in a single shared space. Review collected by and hosted on G2.com.

What do you dislike about Click?

There are no ready-to-use document templates tailored for German CSRD reporting or EU Machinery Directive handbooks. Regulatory German phrasing across the editor is inconsistent. Bulk exporting multilingual audit content runs slow, and native ERP integration is absent, forcing us to manually sort files for quarterly compliance archives. Review collected by and hosted on G2.com.

Sunil C.
SC
Sunil C.
Area Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"User-Friendly Marketing Automation That Integrates Smoothly with Microsoft Dynamics 365"
4.5/5
What do you like best about Click?

I’ve been using Click for a while now, and I’m honestly very impressed with the results. The platform is extremely user-friendly and integrates smoothly with Microsoft Dynamics 365, which made the transition effortless for our team.

What I love most is how it simplifies marketing automation and customer communication. Campaign creation is easy, tracking performance is clear, and everything feels well organized in one place. It has definitely helped us improve engagement and save a lot of time.

Their support team is also very responsive and helpful whenever we have questions. You can really see that they care about their customers’ success.

Highly recommend Click to any business looking to streamline their marketing and grow efficiently! Review collected by and hosted on G2.com.

What do you dislike about Click?

Overall, I’ve had a very positive experience with Click, but if I had to mention one thing, it would be the initial learning curve. Since it offers many powerful features, it can feel slightly overwhelming at the beginning.

It took our team a little time to fully understand all the automation capabilities and advanced settings. However, once we got familiar with the platform, everything became much smoother.

That said, the support team and documentation really helped us during the onboarding process. Review collected by and hosted on G2.com.

Kaitlin N.
KN
Kaitlin N.
Marketing Coordinator
Small-Business (50 or fewer emp.)
"All-in-One D365 Integration, but the UI Feels Behind HubSpot"
3/5
What do you like best about Click?

It’s an all in one platform that integrates with our CRM D365. I can do email marketing, social, that is built within our CRM. Review collected by and hosted on G2.com.

What do you dislike about Click?

The user interface is definitely behind compared to products like HubSpot. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"Clean, Easy Navigation with Well-Organized Tasks"
4.5/5
What do you like best about Click?

The arrangement of the my tasks, it easy to navigate and its very clean Review collected by and hosted on G2.com.

What do you dislike about Click?

I don't have dislike about the Click, since as a first timer or beginner of this software I just learn it how to use it Review collected by and hosted on G2.com.

Earlan B.
EB
Earlan B.
Construction Road Maintenance
Small-Business (50 or fewer emp.)
"Exceptional Discounts and Seamless Shopping Experience"
5/5
What do you like best about Click?

I love everything about Click. Their service works well with customers and I enjoy their delivery service, which is alright. They give me a free promotion and I can earn 99% off for clothes shopping every month end. The initial setup of Click was very easy and understandable. I also use my laptop with it, which helps me with a lot of things on Click. I find their overall online shopping experience problem-free. Review collected by and hosted on G2.com.

What do you dislike about Click?

They could improve by stocking brand new items like furniture and food items such as vegetables and fruits. Review collected by and hosted on G2.com.

Jessica L.
JL
Jessica L.
Quality coordinator
Information Services
Enterprise (> 1000 emp.)
"Easy to Use and Great for Small Businesses In-Store"
4/5
What do you like best about Click?

great for small businesses to use in store Review collected by and hosted on G2.com.

What do you dislike about Click?

nothing right now it is easy to use and everyone likes it Review collected by and hosted on G2.com.

Craig T.
CT
Craig T.
Director of Marketing
Small-Business (50 or fewer emp.)
"Effortless Team Management and Easy to Learn"
4.5/5
What do you like best about Click?

I was introduced to this product by my marketing vendor and after getting used to the platform i felt that it was super easy to learn and became a staple in my day to day management. It was a great solution to work within my team. Review collected by and hosted on G2.com.

What do you dislike about Click?

Soo many email notifications which can be turned off but it takes a while to get to the level of communication that worked for me. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Helpful guides for functions, but navigation feels confusing"
3.5/5
What do you like best about Click?

Guides on how to use the different functions Review collected by and hosted on G2.com.

What do you dislike about Click?

Too many things that make it a bit confusing to navigate Review collected by and hosted on G2.com.

Alisha R.
AR
Alisha R.
landscape designer
Mid-Market (51-1000 emp.)
"click up is my most helpful organizational app"
5/5
What do you like best about Click?

i like the many options and that it is completely customizable Review collected by and hosted on G2.com.

What do you dislike about Click?

i don't like that when a new feature is released, the popups and sales tactics are too pushy Review collected by and hosted on G2.com.