--- title: Cisco Umbrella Reviews meta_title: 'Cisco Umbrella Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 283 reviews by the users' company size, role or industry to find out how Cisco Umbrella works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 283 scale: '5' date_modified: '2026-10-07' parent_category: name: Web Security url: https://www.g2.com/categories/web-security ---

Cisco Umbrella Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

User Insights

Average based on 283 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Hafiz ADnan Y.
HY
Hafiz ADnan Y.
Access Specialist
Small-Business (50 or fewer emp.)
"Networking secured services"
4/5
What do you like best about Cisco Umbrella?

It is secured cloud services. the best thing is that it canbeuaedanywhere with fast communication. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Although it is good for cybersecuritybut there should be easy and tricky way to confirgure instead of complex and lengthy way to confogure it. Review collected by and hosted on G2.com.

FaiSal H.
FH
FaiSal H.
Systems
Small-Business (50 or fewer emp.)
"Amazing Open DNS"
5/5
What do you like best about Cisco Umbrella?

1- Easy to use

2- Secure

3- Very Friendly Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Nothing, it's good for my business and meets requirements Review collected by and hosted on G2.com.

Marina B.
MB
Marina B.
Network support analyst
Enterprise (> 1000 emp.)
"cloud security tool providing protection against Internet threats such as malware, phishing etc."
4/5
What do you like best about Cisco Umbrella?

Umbrella is a cloud security solution that offers several benefits to protect an organization from Internet threats:

Real-time malware and phishing protection

Blocking of malicious websites and inappropriate content

Protection on all devices, including those outside the organization's network.

Using Umbrella helps ensure robust Internet security and threat protection. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

There are several disadvantages to using umbrella:

It is very expensive and more if you depend on multiple licenses.

The lack of platform customization is notorious.

Its proactive real-time protection sometimes interferes with legitimate traffic as it occasionally blocks sites or applications of the organization.

Being a cloud-focused platform, all of its functionality depends on network availability. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Provide best security"
5/5
What do you like best about Cisco Umbrella?

The security that provides by a Cisco it is amazing it provides an additional line of defense against malicious software I feel show secure while using this app Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

No, while I am using this there is nothing which i dislike in the software i like very much and i love with the security features of this software. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Set it and Forget it"
5/5
What do you like best about Cisco Umbrella?

Our users can surf the web knowing that many malicious or dangerous sites are blocked. If something should not be blocked, we can take action. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Making sure the proper licensing in place can bit somewhat tedious. Review collected by and hosted on G2.com.

Verified User in Computer Networking
AC
Verified User in Computer Networking
Mid-Market (51-1000 emp.)
"Awesome Product !"
5/5
What do you like best about Cisco Umbrella?

Its user-friendly interface and ease of access that too within budget. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Nothing, I can remind of that I don't like in this product Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Awesome"
5/5
What do you like best about Cisco Umbrella?

It helps me to know the working step by step procedure clearly Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Nothing dislike about the Cisco umbrella Review collected by and hosted on G2.com.

Timothy J.
TJ
Timothy J.
Security Administrator
Mid-Market (51-1000 emp.)
"Cisco Umbrella Offers Excellent DNS/URL Filtering"
5/5
What do you like best about Cisco Umbrella?

The configuration of setting up policies is pretty straightforward. We have a blocklist that we can add OSINT URL's to that boost protection on top of what it already protects us from. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

There isn't much I can say about what I don't like. The product is relatively inexpensive. Once it's set up, you can set it -and forget it if you want and still receive substantial protection from malicious sites. Review collected by and hosted on G2.com.

SM
Swapnil M.
IT
Small-Business (50 or fewer emp.)
"Exactly as the name says, a security umbrella over your company IT devices"
5/5
What do you like best about Cisco Umbrella?

Cloud-based DNS security is the best thing anyone could have. We like that the interface is very intuitive and the L7 firewall can block many spurious and non-approved applications as well as peer-to-peer file sharing and torrenting from happening in the office or on any office computers. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

We actually liked the fact that Cisco has provided a lot of training materials and has live webinars every so often. The detailed documentation available on Cisco's website has helped us understand how to leverage the DNS security to the fullest. Review collected by and hosted on G2.com.

Steven L.
SL
Steven L.
MSP Service Manager
Small-Business (50 or fewer emp.)
"Cisco Umbrella"
4/5
What do you like best about Cisco Umbrella?

Cisco Umbrella is definitely an easy to implement and manage tool. Licensing is only a couple of clicks to manage. Deployment to new workstations for clients is a quick install. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

One thing I dislike or wish Cisco Umbrella would do is have more reporting or more information on where to find reporting. Managing endpoints is easy, but getting useful information requires digging. Review collected by and hosted on G2.com.

Questions about Cisco Umbrella? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity almost 3 years ago

What is Cisco Umbrella used for?

GU
Guest User

What is Open DNS Personal Internet Security used for?

0 Upvotes
0
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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

Average Discount

22%

Perceived Cost

$$$$$
Cisco Umbrella Comparisons
Cisco Umbrella Features
Quarantine
Continuous Monitoring
Off-Network Protection
DNS Lookups
Threat Intelligence
Advanced Traffic Filtering
Whitelisting
Policy Enforcement
Incident Reports