--- title: Cisco Umbrella Reviews meta_title: 'Cisco Umbrella Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 283 reviews by the users' company size, role or industry to find out how Cisco Umbrella works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 283 scale: '5' date_modified: '2026-10-07' parent_category: name: Web Security url: https://www.g2.com/categories/web-security ---

Cisco Umbrella Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

User Insights

Average based on 283 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Pranav K.
PK
Pranav K.
ServiceNow Developer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"An Intelligent Cloud Network Security Solution"
5/5
What do you like best about Cisco Umbrella?

Cisco Umbrella is a cloud-based security solution that is simple to deploy and maintain, regardless of the scale of your IT system. It doesn't require any major changes to your current infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

NA - Nothing much however, it would be helpful if Cisco Umbrella had some packet capturing capabilities to make troubleshooting blocked websites and other issues easier. Review collected by and hosted on G2.com.

Nicole D.
ND
Nicole D.
Security Consultant
Mid-Market (51-1000 emp.)
"When it works it’s great but not worth it"
3.5/5
What do you like best about Cisco Umbrella?

It does protect against phishing sites and botnet attacks. When it works the web security gateway and dns security protect against a lot of attacks plus we use any connect so it can integrate with that. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

We ran into so many issues with this product especially the agent crashing and virtually leaving no protection. We also had so many false positives in blocking nonmalicious sites. Review collected by and hosted on G2.com.

Ernest P.
EP
Ernest P.
Software Developer
Mid-Market (51-1000 emp.)
"The best solution for detection, blocking and high visibility of threats from the network."
4.5/5
What do you like best about Cisco Umbrella?

Umbrella allows us to have a safe, versatile, high-performance, functional and innovative security system. It provides us with the necessary tools for the rapid detection and blocking of latest-generation threats or cyberattacks, which helps us always to have stable and secure networks for both our own and our clients.

I love that it provides a friendly interface, easy to interact with, organized and intuitive, so even without having extensive knowledge of this type of software, it is easy to use, and in case of doubts or any assistance, its support team is always present, and its Responses are quick and effective.

Although there is much other software that can provide similar functions, Cisco Umbrella differs in delivering solid and innovative protection since it is based on artificial intelligence; its security does not leave gaps against threats as it acts by detecting and blocking threats before they reach the system, this is how we can keep our endpoints free and clean from any hazards such as malware, trojans, botnets and more.

With Umbrella, we achieve endpoints free of threats, a stable network, non-malicious URLs, better control of our applications and even a more organized security administration without gaps and with high visibility.

Umbrella is ideal for closing gaps; you only need an exemplary configuration and apply effective security policies. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Cisco Umbrella has given us excellent protection, and their support team is active, efficient and very friendly; When in doubt, they have always solved us, so I have no criticism of this solution; I hope it will continue to innovate and that its integration can also be done with third-party software. Review collected by and hosted on G2.com.

Angelo L.
AL
Angelo L.
Business Developer & Key Account Manager
Mid-Market (51-1000 emp.)
"Top SSE Solution on the market!"
5/5
What do you like best about Cisco Umbrella?

I love how easy it is to deploy through DNS Pointing, agents, AutoVpns. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Nothing, Umbrella meets all key SSE Requirements. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"DNS With Ease"
5/5
What do you like best about Cisco Umbrella?

Umbrella provides a broad range of tools and features that allow administrators to achieve many security gaps across their tenant. It is very easy to use and learn from this application. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

At this time I haven't experienced anything that I dislike about this product. Though with any product there is always the opportunity for growth and enhancement. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Provides good network protection"
4/5
What do you like best about Cisco Umbrella?

The UI is user-friendly and Cisco Umbrella can be easily integrated with the suite of security tooling both from Cisco and other service providers. In addition, the customer support and training documentation is great! Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

The price-point and licensing cost for Cisco Umbrella is high. In addition, when integrated as a set of tooling, Cisco Umbrella can be very expensive. Review collected by and hosted on G2.com.

Nicholas B.
NB
Nicholas B.
Systems Administrator
Construction
Mid-Market (51-1000 emp.)
"Solid DNS Filter Software"
2.5/5
What do you like best about Cisco Umbrella?

I did like the product when we were using it. They had a solid platform for managing DNS on my endpoints, and it was easy to manage my allow and deny lists. Support of multi-platforms was as good as we needed it. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

There wasn't any so great about Cisco Umbrella that made us stay with it. We purchased a new SOC package and Cisco Umbrella wasn't apart of the package. DNS Filter was and Cisco Umbrella wasn't anything spectacular enough for us to stick with it. Review collected by and hosted on G2.com.

VB
Vikram B.
Enterprise (> 1000 emp.)
"Best Software for Malware protection "
5/5
What do you like best about Cisco Umbrella?

I like Cisco umbrella because of Cisco umbrella help to protect my system devices & connection from Malware, theft & cyber attack. Cisco umbrella protect my system & cloud data also. Best security software easy to operate. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Nothing about to dislike Cisco umbrella, it's help to secure my system & data. Review collected by and hosted on G2.com.

OG
OM G.
Test Engineer
Telecommunications
Mid-Market (51-1000 emp.)
"Cisco Umbrella best cloud security software"
5/5
What do you like best about Cisco Umbrella?

I like Cisco Umbrella because of its providing multiple & very good security services & features regarding secure my cloud data. It's protecting malware & phishing theft. Cisco Umbrella helps to block unwanted malware & theft attacks. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

Nothing about to dislike Cisco Umbrella, It's working in a good direction. Review collected by and hosted on G2.com.

Pramod Y.
PY
Pramod Y.
Radio Frequency Engineer
Enterprise (> 1000 emp.)
"Best platform for data storage"
5/5
What do you like best about Cisco Umbrella?

Many things are better on this platform compared to others, and it has a simpler user interface. Review collected by and hosted on G2.com.

What do you dislike about Cisco Umbrella?

This platform contains nothing to dislike, but I would like to suggest providing users with a lower cost so everyone can afford these services. Review collected by and hosted on G2.com.

Questions about Cisco Umbrella? Ask real users or explore answers from the community

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GU
Guest User
•
Last activity almost 3 years ago

What is Cisco Umbrella used for?

GU
Guest User

What is Open DNS Personal Internet Security used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

Average Discount

22%

Perceived Cost

$$$$$
Cisco Umbrella Comparisons
Cisco Umbrella Features
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Off-Network Protection
DNS Lookups
Threat Intelligence
Advanced Traffic Filtering
Whitelisting
Policy Enforcement
Incident Reports