--- title: Cisco Umbrella Reviews meta_title: 'Cisco Umbrella Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 284 reviews by the users' company size, role or industry to find out how Cisco Umbrella works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 284 scale: '5' date_modified: '2026-08-07' parent_category: name: Web Security url: https://www.g2.com/categories/web-security --- # Cisco Umbrella Reviews **Vendor:** Cisco **Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways) **Average Rating:** 4.4/5.0 **Total Reviews:** 284 ## About Cisco Umbrella Cisco Umbrella simplifies cybersecurity and compliance by providing a converged set of capabilities in a single, cloud-native solution. Its combination of DNS-layer security, secure web gateway, CASB, and more delivers an end-to-end experience that delights customers. Processing over 600 billion internet requests per day and leveraging the world’s largest cyber threat intelligence team in Cisco Talos, Umbrella has achieved AV-TEST’s #1 security efficacy ranking multiple times. Whether you need to strengthen your current security stack or want to transition to a more SASE-based architecture, Umbrella empowers you to confidently meet today’s cloud security goals and embrace tomorrow’s opportunities. ## Cisco Umbrella Reviews ### 1. advanced intelligence **Rating:** 4.0/5.0 stars **Reviewed by:** Tony R. | consulting, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2019 **What do you like best about Cisco Umbrella?** provides visibility to the protection of corporate security that offers maximum security, leaving behind malware or cyber attacks that are increasingly numerous and advanced but the advanced intelligence that Cisco Umbrella has protects that none of this can happen and we have this great platform for corporate security **What do you dislike about Cisco Umbrella?** the initial configuration is quite complicated to know how to configure the program well to have knowledge in configuration of networks it costs a lot to know about how to learn how to manage it is of dedication and a lot of time, if you do not know enough about the configuration of networks it is better to leave it to a person who is professional in networks **What problems is Cisco Umbrella solving and how is that benefiting you?** The benefit that this platform can have is basically the corporate security that offers a good price and great quality ### 2. Best DNS program **Rating:** 4.5/5.0 stars **Reviewed by:** Jay H. | Accountant, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2019 **What do you like best about Cisco Umbrella?** From the many features Open DNS has to offer, my favorite is how it keeps everyone in my company safe, and the company itself. Without it, many people would be trying to scam us. The service Open DNS provides is extremely reliable. **What do you dislike about Cisco Umbrella?** One thing I dislike about Open DNS is how tricky the installation was. I found myself messing up a lot of parts. Once I was past this though, everything worked perfectly. **Recommendations to others considering Cisco Umbrella:** Familiarize yourself with the program and what each part of it is before setting anything up. This will make your life easier because you'll know about every thing Open DNS does. **What problems is Cisco Umbrella solving and how is that benefiting you?** I'm solving many different business problems using Open DNS. One of the most important benefits would be how it blocks out unnecessary websites that people may encounter during the workday. Another thing that helps us out a lot is that everybody could be worry free while browsing the internet. Everything is protected under Open DNS! ### 3. Amazing service! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremiah A. | Mechanical Engineer, Machinery, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2019 **What do you like best about Cisco Umbrella?** Out of all of the features that OpenDNS has to provide, my favorite is how it protects my family and friends in the workplace. We can freely browse the internet without having to be worried consistently of viruses or bad websites. We can block everything out that we do not want. **What do you dislike about Cisco Umbrella?** I don't dislike anything about OpenDNS. If I had to choose something, it would probably be the way the application is designed visually. I feel like they could slightly improve how it looks, but other than that it is not bad at all. **Recommendations to others considering Cisco Umbrella:** I recommend that every company uses this program. It's amazing! **What problems is Cisco Umbrella solving and how is that benefiting you?** OpenDNS has made it exponentially easier to communicate with everybody around the office. On top of this, it has made everyone work more efficiently because we have been able to block out websites that do not need to be browsed on during the work day. ### 4. It avoids problems **Rating:** 4.0/5.0 stars **Reviewed by:** Charles W. | Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2019 **What do you like best about Cisco Umbrella?** blocks malicious websites before establishing a connection it has a very effective security in the system protect the connection so be it wifi to ensure that security protocols are not skipped prevents malware or ramsomware threats all devices are safe to prevent them from stealing identities on clients' devices the threats have reduced satisfactorily Very friendly and well-trained support service to tackle any problem to solve **What do you dislike about Cisco Umbrella?** The purchase process at the beginning cost me a little because I did not accept the credit card that was apparently an error of the cisco umbrella page because in later hours I tried again and left but it happened again when I change my plan, I do not know what error it will be but in the first purchase of each package, it does not let the transaction go through once it's time to be patient and try again **What problems is Cisco Umbrella solving and how is that benefiting you?** All the devices of the company and of the clients are in a safe way that no damage of files or identity theft with cisco umbrella and its intelligent technology that provides the security is so spectacular that it offers and the risk to that something bad happens is minimal ### 5. High quality experience **Rating:** 5.0/5.0 stars **Reviewed by:** Damon N. | Customer Support Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2019 **What do you like best about Cisco Umbrella?** What I like most about Open DNS umbrella is the traffic monitoring and security offered by the users' browsing, these two qualities that offer a lot of security tasks. **What do you dislike about Cisco Umbrella?** I think that although it is a very useful application and service, it requires a more or less extensive knowledge to be able to operate it in a good way. It is a very useful service but it does not include explanations to know how all the functions are applied. **Recommendations to others considering Cisco Umbrella:** Open the DNS umbrella is certainly for companies with functions that require constant Internet browsing and data exchange, control and security functions focused on the control of navigation very useful for this type of companies. **What problems is Cisco Umbrella solving and how is that benefiting you?** The utility that gives the company the most is for security tasks in navigation and the prevention of infections through viruses that employees download many times without realizing it. ### 6. first security gate on the internet **Rating:** 3.5/5.0 stars **Reviewed by:** Daniel C. | Insurance Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2019 **What do you like best about Cisco Umbrella?** The power to prohibit applications in the cloud that saturate the security equipment with malware attacks and ransomware made the access control of broadband with secure internet gateway (SIG), with this the system is fast and free of any cyber attack that they want to do the thieves of computer data. **What do you dislike about Cisco Umbrella?** The application is very difficult to understand, has many menus that I could not understand with the passing of the days was learning more of the application but has a very ugly appearance that does not make you want to investigate and know how to use it well until I need it . **What problems is Cisco Umbrella solving and how is that benefiting you?** benefit made by umbrella is the protection of data from cyber thieves that you can have the peace of mind that is all safe or that warns of any malware entry. ### 7. Protecting the company's system is the most important **Rating:** 4.0/5.0 stars **Reviewed by:** Robert E. | Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2019 **What do you like best about Cisco Umbrella?** It is good to have this program to protect the system of the company to prevent malware that damages or affects in some moment the work carried out. We can surf the internet without fear of something trying to damage or enter the system because Cisco Umbrella notifies us once if it detects any threat. **What do you dislike about Cisco Umbrella?** There are some times that Cisco Umbrella warns that it stopped and stops working so it's time to deactivate it and activate it again. I do not know if it will be an activation problem from the beginning that we are configuring badly. **What problems is Cisco Umbrella solving and how is that benefiting you?** Having the peace of mind that the internal network and the computer is free of viruses is the most wonderful thing that can happen and not thinking about what could cause the damage of any of these viruses. ### 8. One of the best options for safety **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew D. | Consultor, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2019 **What do you like best about Cisco Umbrella?** The security to navigate is definitely one of your best tools, with Umbrella I can feel the security of not entering a virus that damages my information. **What do you dislike about Cisco Umbrella?** There is not much that I dislike of Umbrella, but without I think that they could improve a couple of things in terms of the configuration since sometimes it is somewhat confusing. **Recommendations to others considering Cisco Umbrella:** If you want a good security system, you should definitely try Umbrella, it does not matter if you have a small or large company, with Umbrella you can feel more security and more freedom without worrying about system failures. **What problems is Cisco Umbrella solving and how is that benefiting you?** Umbrella protects our files and important information from a computer virus or a general failure, since we use Umbrella we can feel more secure when working because we know that nothing bad will happen. ### 9. Quality is crucial when it comes to protecting your equipment against any threat. **Rating:** 5.0/5.0 stars **Reviewed by:** Emil Tom R. | IT Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2019 **What do you like best about Cisco Umbrella?** What most attracts my attention about this product is that you can use it on any device, meaning that it not only protects your PC but also your cell phone, tablet, or any other smart device. In this way, the software is 100% user-friendly, providing a high level of confidence when the user works with the tool. **What do you dislike about Cisco Umbrella?** I don't dislike anything, what I've been working on with him has been perfect. **Recommendations to others considering Cisco Umbrella:** I recommend this software to companies that allow their employees access to the Web so they can manage their equipment while also attending to their companies; it will work perfectly. **What problems is Cisco Umbrella solving and how is that benefiting you?** This solved many problems with security. Since we have ended those problems, our data is more secure. ### 10. Data protection in a safe way **Rating:** 4.0/5.0 stars **Reviewed by:** Charles D. | Professional Nurse, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2019 **What do you like best about Cisco Umbrella?** We handle a lot of information from users with all their personal data so we decided to invest in Umbrella DNS to protect this important data, and since there is security all the data is safe and we are sure that all the information stored is protected. **What do you dislike about Cisco Umbrella?** From so much information that you have to protect I feel that sometimes the system is a little slow and this affects the work. **What problems is Cisco Umbrella solving and how is that benefiting you?** The benefits of saving the personal data of all users is quite satisfying to know that they are safe ### 11. Cisco Umbrella as the first line of defense **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2019 **What do you like best about Cisco Umbrella?** Umbrella is quickly to deploy in any network infraestructure, it only requires to redirection the DNS and you can use it instantly. It is really easy to use and implement network rules. **What do you dislike about Cisco Umbrella?** It requieres an aditional suscription tu use Cisco Investigate which is very useful when investigating an attack. It is a suscription you have to pay every year. **What problems is Cisco Umbrella solving and how is that benefiting you?** Secure my network, provide security to users without a VPN. Protect roaming users easy and instantly. ### 12. Security and surveillance for the company **Rating:** 4.5/5.0 stars **Reviewed by:** Robert O. | Office Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2019 **What do you like best about Cisco Umbrella?** I really like the security it provides that I can rest assured that it will not be deactivated or at any moment it will stop working. I have been with Umbrella for several years and I like it a lot. It serves for all kinds of companies, whether large or small, the price which I think is very good for the security provided by Umbrella **What do you dislike about Cisco Umbrella?** Maybe if I have a lot of bad things but what I have with Umbrella everything has seemed good to me I have no displeasure with it everything is good so far **What problems is Cisco Umbrella solving and how is that benefiting you?** I can rest assured of the security and information that we have in the company with Umbrella we are sure that nothing will happen to us ### 13. Security and confidence on time **Rating:** 4.5/5.0 stars **Reviewed by:** Linda K. | Operations Management, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2019 **What do you like best about Cisco Umbrella?** Umbrella has helped me a lot to protect important data of the company, before using umbrella it happened to me that the data or important information was damaged or violated sometimes by the same employees or by viruses that attacked the network **What do you dislike about Cisco Umbrella?** The installation is a bit complicated it takes a long time that I do not like because every update of the system takes time to update it and it works well although I understand that the software they use is so good that the installation is delayed for that reason **What problems is Cisco Umbrella solving and how is that benefiting you?** The protection of the information that generates umbrella for the company is the best one has diminished me headaches of being pending for all the information of the company ### 14. Robly the big difference when sending emails **Rating:** 5.0/5.0 stars **Reviewed by:** Cedric M. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2019 **What do you like best about Cisco Umbrella?** It has been quite helpful Robly since we started with them has been fabulous everything I could do in a short time, at the beginning when I started using Robly services did not understand many things but with the support they have helped me and since then It has been fabulous and I do not regret having bought Robly **What do you dislike about Cisco Umbrella?** Maybe it bothers me the delay to load several documents at once but I think it must be a network problem that of robly **What problems is Cisco Umbrella solving and how is that benefiting you?** I can send the emails creatively, all of them have a great variety to choose from. Sometimes it takes me a while to think which one I choose from so many that there are ### 15. Fastest ROI we've ever seen! **Rating:** 5.0/5.0 stars **Reviewed by:** John J. B. | Network Analyst I, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2018 **What do you like best about Cisco Umbrella?** For customers using central DHCP management, the Umbrella deployment is as simply as deploying an on-prem VA (or more) and redirecting your DHCP clients to the Umbrella VAs. That, plus a few settings in the cloud portal to define your internal domains, and you're good to go! This deployment took a grand total of 3 days, and actually would have taken less had we not had a few sites that were still doing DHCP on the local router. Additionally, this product gives us so much more visibility than we had before, and the OpenDNS connectors that we had to install on our DC DNS servers allow us to even attribute traffic to specific users without having to cross reference with other systems. **What do you dislike about Cisco Umbrella?** So far we honestly don't have any complaints. **Recommendations to others considering Cisco Umbrella:** Ask your Cisco rep for a POC and I guarantee you'll be amazed at how simple this is to set up. **What problems is Cisco Umbrella solving and how is that benefiting you?** We have closed the gap between our larger offices that do have firewalls for web filtering, and our smaller offices that used to have to rely on Cloud Website Security installed on each endpoint for filtering. Now it doesn't matter where we have a firewall. We still have a layer of web filtering for each and every device on our entire network. Adding ACLs to prevent DNS circumvention have made this a very robust and seamless product. ### 16. open dns surprise with such quality tools and incredible service **Rating:** 5.0/5.0 stars **Reviewed by:** daniels f. | Customer Services Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2019 **What do you like best about Cisco Umbrella?** My experience has been very rewarding. I believe that open dns meets all the professional standards that a company needs, it is fast and of great quality for professional management, it is also easy to use and guarantees an incredible service. this tool is essential to connect both employees and users of the company, I highly recommend the use of this tool will provide professionalism to your company **What do you dislike about Cisco Umbrella?** Actually, we continue to implement this work tool and we have not found any complication in its use, the whole service is incredible and I give a great recommendation when using it, the connection provided by open dns is excellent, without a doubt a quality service **Recommendations to others considering Cisco Umbrella:** I recommend totally open dns is a powerful security system for our servers, it helps us with many useful tools to interlace the communication and navigation systems and to optimize our work in a safe and very efficient way. Without a doubt, it is a tool that a professional company should to have **What problems is Cisco Umbrella solving and how is that benefiting you?** open dns has allowed us to advance and scale towards the professional in an easy way with tools that have optimized 100% our support systems and communication with our clients every day that we like to offer quality and with open dns we always have the best connection and All the communication that a professional company must have besides giving us the necessary security to link our servers and systems is very rewarding to have such a powerful tool in our benefit. ### 17. Data protection and important information for the company **Rating:** 3.5/5.0 stars **Reviewed by:** Wayne S. | Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2019 **What do you like best about Cisco Umbrella?** Umbrella is light does not spend a lot of resources on computers which does not affect the work and internal that is done in each, apart from being very safe **What do you dislike about Cisco Umbrella?** To tell the truth at first it took me a long time to know well how it worked since the explanations were not very clear, eventually I knew how to handle them but I think they should from the beginning specify everything well since not all people understand so fast **What problems is Cisco Umbrella solving and how is that benefiting you?** I had problems with the security of the network we did not know how to have so much important information without fear of a cyber attack ### 18. High Capacity, Security and Rproduct for supporting Internet filteringapid Deployment **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer B. | Director of Information Security, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2019 **What do you like best about Cisco Umbrella?** The item has its high checking limit and a keen investigation in the entire system, having the capacity to go to satisfactorily amid a circumstance of hazard or risk that influences the framework of the association. **What do you dislike about Cisco Umbrella?** In the same way as other Cisco items, it's difficult to get the correct item and the preparation to implement. **Recommendations to others considering Cisco Umbrella:** Keep in mind that remote clients will not see policy changes immediately. It takes at least ten minutes to sync, or you have the option of rebooting. **What problems is Cisco Umbrella solving and how is that benefiting you?** content filtering and DNS security. Product performance. ### 19. OpenDNS Web Filtering is amazing! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Capital Markets | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2019 **What do you like best about Cisco Umbrella?** Umbrella is what does all of the heavy lifting for us on the antimalware side of things. It helps us meet certain filtering requirements required to pass audit and obtain certification. The IT team primarily implements this across the company . Umbrella is lightweight and the geniuses behind it are constantly finding ways to thwart evildoers. **What do you dislike about Cisco Umbrella?** very once in a while it conflicts with an app and we need to turn it off to troubleshoot, see it working again, then create a ticket to get support to resolve the issue. **Recommendations to others considering Cisco Umbrella:** Easy to configure networks to monitor Easy to configure policies and settings **What problems is Cisco Umbrella solving and how is that benefiting you?** Cisco umbrella protects the whole network. While you can have an agent installed on machines to provide more protection abilities and filtering, you more than likely have IoT devices on your network and you want to make sure those aren't working with bad actors. ### 20. High level experience **Rating:** 4.0/5.0 stars **Reviewed by:** Pedro B. | Office Support Assistant, Internet, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2019 **What do you like best about Cisco Umbrella?** What stands out most in the use of openDNS umbrella is the wide variety of tools to monitor user browsing **What do you dislike about Cisco Umbrella?** A problem to be highlighted is the blocking of different applications that are presumably suspicious but that are of the company's use. When they are blocked, the download or transfer processes must be carried out again. **Recommendations to others considering Cisco Umbrella:** Recommended to maintain the safety of your companies to the maximum and without having too many worries **What problems is Cisco Umbrella solving and how is that benefiting you?** The most important utility is undoubtedly the reduction of time used in dealing with cases of computers infected with viruses of all kinds, thanks to the umbrella defense you can navigate much more secure ### 21. Security **Rating:** 5.0/5.0 stars **Reviewed by:** Dale M. | Accountant, Enterprise (> 1000 emp.) **Reviewed Date:** January 05, 2019 **What do you like best about Cisco Umbrella?** Low weight client, you forget its there! Also for mobile users everywhere the device travels it must follow your DNS rules. very easy to use and very easy to integrate with AD to get actionable data. **What do you dislike about Cisco Umbrella?** I cannot really think of anything I have ever disliked about this product to be honest, **Recommendations to others considering Cisco Umbrella:** Great solution for IT crew to keep their coworkers safe. **What problems is Cisco Umbrella solving and how is that benefiting you?** Definitely try the trial out and see what your current products are missing that it blocks. It will prove its value on this alone out of the box. Also keep in mind DNS is the first thing used when anyone clicks a bad / malicious link ### 22. Controlled and safe navigation **Rating:** 4.5/5.0 stars **Reviewed by:** Leonard R. | Financial Advisors, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2019 **What do you like best about Cisco Umbrella?** Thanks to its tools of protection of the navigation that we have in the company it is much more safe, besides the internal managements of the application that allow to verify the web sites. **What do you dislike about Cisco Umbrella?** The application has many tools to use and I believe that in order to do it correctly, something more than basic knowledge is needed to manage it perfectly. **Recommendations to others considering Cisco Umbrella:** For centralized and functional protection, this tool is ideal **What problems is Cisco Umbrella solving and how is that benefiting you?** Virus attacks on web pages have been greatly reduced, thanks to the protection and early blocking of Open Dns Umbrella. ### 23. Best for businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph R. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2019 **What do you like best about Cisco Umbrella?** Open DNS is quite possibly the most convenient internet security product out there. It's super easy to use & to setup and once you setup everything you won't need to comeback unless you want to see statistics. **What do you dislike about Cisco Umbrella?** The website design might be a little confusing at first but once you know how to navigate through the website you're all good. **Recommendations to others considering Cisco Umbrella:** This is a great and inexpensive tool for all businesses. You might want to use it if you want to block certain websites on your network. **What problems is Cisco Umbrella solving and how is that benefiting you?** Using Open DNS we're blocking in our business harmful websites, gambling websites or any other websites that might distract our workers. ### 24. A pleasure to use **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar F. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2019 **What do you like best about Cisco Umbrella?** It makes me feel comfortable and safe because I know that family and children are safe. It also did not take very long to set up the application, which is nice. It is simple and efficient to use. Would definitely recommend! **What do you dislike about Cisco Umbrella?** I don't necessarily dislike anything, but I would not complain if they were to update the interface more. **Recommendations to others considering Cisco Umbrella:** Very good if you would like to have some sort of protection online. **What problems is Cisco Umbrella solving and how is that benefiting you?** I feel more confident with my business knowing that we are protected from viruses and scams online. It puts all of us at risk if we do not have this program. ### 25. Easily Executable Security **Rating:** 3.0/5.0 stars **Reviewed by:** David M. | Human Resources Assistant, Transportation/Trucking/Railroad, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about Cisco Umbrella?** Open DNS was very easy to set up and use. We were able to implement this web security service in less than a day! It was also quite simple to determine which type of content was blocked from web browsing. **What do you dislike about Cisco Umbrella?** I can't think of anything about this program that I dislike. There are no issues that come to mind that couldn't possibly be attributed to internet connectivity issues on our side. **Recommendations to others considering Cisco Umbrella:** This service is perfect for even the smallest or simplest operations. The parental controls, content blockers, and filters are all super helpful. **What problems is Cisco Umbrella solving and how is that benefiting you?** Viruses, phishing attempts, spam, and malicious attacks on software used by our company have not been an issue at all since we picked up Open DNS. ### 26. Reliable and complete platform **Rating:** 4.5/5.0 stars **Reviewed by:** charles j. | Administrative Aide, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2019 **What do you like best about Cisco Umbrella?** The platform seems to me to be very complete, it is easy and quick to configure because it has clear instructions. The most secure are the DNS servers that are very reliable.   The price is fair enough for everything the platform covers **What do you dislike about Cisco Umbrella?** The fold-out menus sometimes take a while to come out is the only thing I have to comment on Umbrella bad **What problems is Cisco Umbrella solving and how is that benefiting you?** More than benefits is something that had to be done in the company but we had not found such a complete platform for the security it requires. ### 27. Cisco Umbrella security control within reach **Rating:** 4.5/5.0 stars **Reviewed by:** Roger W. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2019 **What do you like best about Cisco Umbrella?** I believe that first of all in the company is the security for the protection of all the business information that is handled, with Cisco Umbrella this information is safe without fear that the viruses will damage it **What do you dislike about Cisco Umbrella?** I think Cisco is a very complete platform with nothing to fix or discuss, I do not have something annoying to write **What problems is Cisco Umbrella solving and how is that benefiting you?** You can have control over the employees that pages enter to know if they are actually entering pages that have to do with work or just for fun ### 28. Open DNS Umbrella Is A Quick & Easy Win **Rating:** 4.5/5.0 stars **Reviewed by:** Rory D. | IT manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2019 **What do you like best about Cisco Umbrella?** A very well thought out system for filtering web traffic. Easy to build a configuration, and a clean dashboard to see and manage the whole product. Setup is very intuitive for anyone who has used products of this type before. **What do you dislike about Cisco Umbrella?** There does not seem to be a way to bulk edit destination lists once they are created or imported. **Recommendations to others considering Cisco Umbrella:** It works best if you are trying to block a certian site from your metwork. **What problems is Cisco Umbrella solving and how is that benefiting you?** We can now feel safe because our data and information are completely safe. ### 29. My Experience Has Been Great! **Rating:** 4.5/5.0 stars **Reviewed by:** Jessie H. | Customer Support Specialist, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2019 **What do you like best about Cisco Umbrella?** I like that Open DNS has a great ease of access. There are a lot of things that I could go on about that are fantastic, but not enough time. **What do you dislike about Cisco Umbrella?** The only complaint I have is that I don't like the layout of the website. **What problems is Cisco Umbrella solving and how is that benefiting you?** Open DNS is providing our customers with a great and reliable service that is un-matched. It benefits everyone by having this amazing service readily available for our customers. ### 30. Trusted security base at a fair price **Rating:** 4.5/5.0 stars **Reviewed by:** Brandon S. | Senior Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Cisco Umbrella?** The prices they handle are fair and good. It is easy at the time of configuration and every update that it requires. The instructions for activation are clear and simple and the DNS servers are reliable **What do you dislike about Cisco Umbrella?** I can not complain or have a bad comment since I have not had bad experiences just good so that's just good comments **What problems is Cisco Umbrella solving and how is that benefiting you?** The benefits of having a security to protect the network system is the most satisfactory benefit for the company ### 31. Cisco Umbrella is great **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas A. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2019 **What do you like best about Cisco Umbrella?** Smart Internet traffic blocking and reporting enables us to control what is happening in and out of our network and who is trying to solve any problems. **What do you dislike about Cisco Umbrella?** Configuration with in-house DNS servers and firewalls are a bit tricky, but not too bad if you know what you're doing. **Recommendations to others considering Cisco Umbrella:** Great business solution for information protection and external threats **What problems is Cisco Umbrella solving and how is that benefiting you?** End user protection on corporate networks as well as non-corporate. We saw a dramatic reduction in spam and emails trying to link to users. ### 32. excellent security program in my company. **Rating:** 3.5/5.0 stars **Reviewed by:** Bruce D. | Group CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Cisco Umbrella?** OpenDNS I love it, it has been a very useful program in my company, I have been using it for several years and it has protected me from people who try to cheat and viruses that are found in the network. **What do you dislike about Cisco Umbrella?** at the beginning it is a bit complicated to configure, requires extensive knowledge in networks, the rest is very good once configured. **What problems is Cisco Umbrella solving and how is that benefiting you?** It helps me keep my employees safe virtually, to prevent scams and hacks. ### 33. Experience with OpenDNS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2019 **What do you like best about Cisco Umbrella?** I like using Cisco Umbrella OpenDNS as it has a lot of options to use to monitor network activities and reports. It also has a clean interface and navigation is not too difficult. The system also has a lot of functionality. **What do you dislike about Cisco Umbrella?** The only thing that I really dislike about using Umbrella is that there are so many options it can get confusing when initially using the program. Because of this I'm still getting used to the system although I have not been using it for that long. **What problems is Cisco Umbrella solving and how is that benefiting you?** Open DNS Umbrella is allowing our company to easily monitor our network and provides a strong level of security that is hard to find anywhere else. ### 34. Solid DNS filtering **Rating:** 4.0/5.0 stars **Reviewed by:** Jason M. | Network Administrator, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Cisco Umbrella?** One of the best features is the ease of use. The whole setup was fairly easy to get going. They have very detailed documentation that helped as well. **What do you dislike about Cisco Umbrella?** Sometimes we have had some issues getting in touch with support. The time zone difference seems to put our responses in the middle of the night. Thankfully we haven't had many issues that needed support assistance. **What problems is Cisco Umbrella solving and how is that benefiting you?** We are able to effectively control the web traffic that we allow for our customers. We have been able to limit the amount of inappropriate content that minors are able to access at schools with this product. ### 35. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Chad G. | Auxiliar administrativo, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2019 **What do you like best about Cisco Umbrella?** DNS is easy to use I use it a lot in the company to protect employees from doing something inappropriate in the system **What do you dislike about Cisco Umbrella?** I feel that it takes too long in the installation and sometimes consumes a lot of resources in the system which causes the entire network to fall down until its installation is completed **What problems is Cisco Umbrella solving and how is that benefiting you?** It has served to have more control of what employees do in working hours ### 36. DNS Protection for Work and Home **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse W. | VP Security and Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2019 **What do you like best about Cisco Umbrella?** Umbrella is a key part of our layered security. Umbrella does a great job of filtering DNS request by category or policy. It alerts on suspicious activity or policy violations. Additionally, I promote the OpenDNS Home version for my employees and to parents when I give security talks. **What do you dislike about Cisco Umbrella?** Would like to act more like a proxy where I could have different policies per user. **What problems is Cisco Umbrella solving and how is that benefiting you?** Umbrella protects systems from known DNS attacks via email or websites, and can detect botnet traffic alerting you to comprimise. ### 37. Safety first **Rating:** 4.5/5.0 stars **Reviewed by:** Max J. | Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2019 **What do you like best about Cisco Umbrella?** It serves for the security and privacy of the company in the area of everything important that is what matters most since if it attacks a virus it damages the information but with Umbrella it is safe **What do you dislike about Cisco Umbrella?** Umbrella sometimes makes the network a little slow because the program is so heavy to protect everything important in the company **What problems is Cisco Umbrella solving and how is that benefiting you?** Serves for the protection of data and cyber attacks ### 38. Cisco General Security **Rating:** 5.0/5.0 stars **Reviewed by:** Robin H. | system administrator, Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Cisco Umbrella?** I like the convenience and the knowledge of dangers. We complete a great deal of research on our attack vectors, investigating phishing messages and abnormal occasions. **What do you dislike about Cisco Umbrella?** The execution of Cisco Umbrella was easy to the point that we weren't set up for the emotional and prompt outcomes. **What problems is Cisco Umbrella solving and how is that benefiting you?** Fortified security for every gadget and enhanced hazard the board. ### 39. Good program, very useful for my company. **Rating:** 3.0/5.0 stars **Reviewed by:** David S. | Consultor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Cisco Umbrella?** I use it a lot to protect my company connections, prevent hacker attacks, and control the employee's network activity... **What do you dislike about Cisco Umbrella?** I like everything, it is very useful and it helps me control the virtual part of my company. **What problems is Cisco Umbrella solving and how is that benefiting you?** The main problem that solves me is to control the activity of employees, prevent them from connecting to unwanted pages in the company and avoid viruses and malware. ### 40. 12/5000 virus out **Rating:** 4.0/5.0 stars **Reviewed by:** Larry C. | Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2019 **What do you like best about Cisco Umbrella?** I like that I can be browsing quietly without any virus coming into my computer since Umbrella attacks viruses effectively **What do you dislike about Cisco Umbrella?** The customer service is not the fastest and most effective if I communicate with them I can last hours online waiting for a response **What problems is Cisco Umbrella solving and how is that benefiting you?** We as a company can rest assured of a cyber attack that may affect our data ### 41. very good service, very good security. **Rating:** 4.0/5.0 stars **Reviewed by:** Will W. | Consultor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Cisco Umbrella?** openDNS, I like it is a very good software, very useful for my company, the security it offers to my devices in the network is very good. **What do you dislike about Cisco Umbrella?** I think the price is a bit excessive, and the platform could be more user-friendly. **What problems is Cisco Umbrella solving and how is that benefiting you?** is the best solution for my devices on the network, to prevent cyber attacks, has helped me a lot. ### 42. Interesting experience **Rating:** 5.0/5.0 stars **Reviewed by:** Louis H. | ceo, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2019 **What do you like best about Cisco Umbrella?** I highly recommend this company because it does very well its work and helps to improve the work of others **What do you dislike about Cisco Umbrella?** I have no complaints about this company, But it can improve on your customer service **What problems is Cisco Umbrella solving and how is that benefiting you?** To conclude I would like to say that this program is highly recommended because it is very useful and easy to use. Besides you have excellent customer service ### 43. Best DNS Security **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew B. | IT Admin, Enterprise (> 1000 emp.) **Reviewed Date:** January 05, 2019 **What do you like best about Cisco Umbrella?** All traffic is filtered threough the cisco umbrella and keeps threats away. I love this feature, simply just does what it is supposed to do. **What do you dislike about Cisco Umbrella?** Can be overwhelming with all the options and learning curves **Recommendations to others considering Cisco Umbrella:** Try it out if you are looking for great DNS protection for your company. **What problems is Cisco Umbrella solving and how is that benefiting you?** Solve the problems with DNS security. Basically adding an extra firewall in place for monitoring and filtering. ### 44. Review for Open DNS Umbrella **Rating:** 4.5/5.0 stars **Reviewed by:** Makayla F. | Senior Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2019 **What do you like best about Cisco Umbrella?** Umbrella is the easiest web filtering solution in the world. We use it to protect our client's information from phishing attacks for the most part - and it definitely does its job. **What do you dislike about Cisco Umbrella?** I found Umbrella quite difficult to setup. It just does not configure smoothly, but for such a complicated system I can understand why. **Recommendations to others considering Cisco Umbrella:** There are probably other solutions that are easier to configure, and require less "hacky" solutions, but Umbrella is easy to use and has decent customer support! **What problems is Cisco Umbrella solving and how is that benefiting you?** Simply protection from dangerous sites. It is an optimized system, so the workload on our other services is low. ### 45. Great tool in the toolbox **Rating:** 4.0/5.0 stars **Reviewed by:** Sam C. | System Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2019 **What do you like best about Cisco Umbrella?** This is a very easy product to maintain. Compared to other alternatives this is one that we can setup and maintain with fairly limited time. **What do you dislike about Cisco Umbrella?** Not really many complaints. There are some features that we would like to see but it seems like they are working towards adding more features. **What problems is Cisco Umbrella solving and how is that benefiting you?** With cisco umbrella we are able to minimize the risk that our clients are exposed to. We have seen were first hand umbrella has stopped people from accessing sites that could have compromised their systems. ### 46. Have peace of mind **Rating:** 3.5/5.0 stars **Reviewed by:** David T. | Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2019 **What do you like best about Cisco Umbrella?** Good way to protect data, conversation and other information of the company in a safe and private way **What do you dislike about Cisco Umbrella?** The graphics made me slow at first I thought it was my computer that was failing for another problem **What problems is Cisco Umbrella solving and how is that benefiting you?** It has been a great help to control the traffic of the pages that employees open ### 47. The best security system ever. **Rating:** 4.5/5.0 stars **Reviewed by:** Rachely K. | DNS Operator, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2019 **What do you like best about Cisco Umbrella?** The pricing is what i like the best. It's way cheaper then any another security system. **What do you dislike about Cisco Umbrella?** I dislike the model design. but except that there is nothing i dislike so far. **What problems is Cisco Umbrella solving and how is that benefiting you?** Some hacking group tried to threat me on hacking and crashing my website so i got Open DNS and they couldnt do it. ### 48. Open DNS the best segurity **Rating:** 4.0/5.0 stars **Reviewed by:** Chandler B. | Customer Support Professional, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2019 **What do you like best about Cisco Umbrella?** Helps users to get in touch with users' website visitors instantly, easy to use, advanced features has many features that make it attractive **What do you dislike about Cisco Umbrella?** It has what it takes, without many problems efficiently. **What problems is Cisco Umbrella solving and how is that benefiting you?** Some of the benefits are to increase customer satisfaction and sales, work much more efficiently compared to other services ### 49. Open Dns Is A Quick & Easy Win **Rating:** 4.5/5.0 stars **Reviewed by:** David L. | Customer Service Support Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2019 **What do you like best about Cisco Umbrella?** The best security leverages a layered strategy. an intelligent solution to acquire **What do you dislike about Cisco Umbrella?** It's the best security issues, no problems **What problems is Cisco Umbrella solving and how is that benefiting you?** To help solve malware problems among others in the company, all Umbrella packages provide roaming protection for Windows, MacOS and iOS devices outside the perimeter of the network without sacrificing performance. ### 50. Excellent security tool **Rating:** 3.5/5.0 stars **Reviewed by:** Maria M. | Group CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2019 **What do you like best about Cisco Umbrella?** It is a very good tool to protect the virtual part of my company at a very good cost. **What do you dislike about Cisco Umbrella?** nothing, it is an indispensable platform for my company. **What problems is Cisco Umbrella solving and how is that benefiting you?** Maintains the security of my network, prevents hacker attacks and unwanted pages. ## Cisco Umbrella Discussions - [What is Cisco Umbrella used for?](https://www.g2.com/discussions/what-is-cisco-umbrella-used-for) - 1 upvote - [What is Open DNS Personal Internet Security used for?](https://www.g2.com/discussions/what-is-open-dns-personal-internet-security-used-for) - [View Cisco Umbrella pricing details and edition comparison](https://www.g2.com/products/cisco-umbrella/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+14%3A59%3A31+-0500&secure%5Bsession_id%5D=1f715f8a-3cf9-406e-bbbd-7f59c02d826a&secure%5Btoken%5D=89f6c1b6519d2112314690bc59ec04ca50a55e82f810b083fb67212c4715dab3&format=llm_user) ## Cisco Umbrella Integrations - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) ## Cisco Umbrella Features **Additional Functionality** - Penetration Testing - Alerts/Notifications - Audit Trail - Anti Virus - Vulnerability Scanning - Remote Monitoring & Management - VPN - Behavior Analytics - Reporting/Analytics - Real-Time Notifications - Access Controls/Permissions - SSL Security - Patch Management - Event Logs - Anomaly/Malware Detection - DNS Leak Protection - Third-Party Integrations - Server Monitoring - Real-Time Monitoring - Compliance Management - Network Provisioning - API - Email Alerts - Security Auditing - Intrusion Detection System - Data Visualization - Two-Factor Authentication - Generative AI - Firewalls - AI Copilot - Anti Spam - Threat Response - Activity Monitoring - Risk Alerts - Data Loss Prevention - Single Sign On - Intrusion Prevention System - Secure Login - Policy Management - Activity Dashboard **Protection** - Quarantine - Continuous Monitoring - Off-Network Protection - Guest Network Protection - BYOD Protection - Native DNS over HTTPS (DoH) **Management** - Multicloud Management - DLP Configuration - Dynamic Scaling - Policy Enforcement **Web Content and Traffic Filtering - Secure Web Gateways** - SSL/TLS Inspection - Content Filtering - URL Filtering - Real-Time Traffic Inspection - Ad and Tracker Blocking **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Functionality** - DNS Lookups - Threat Intelligence - Advanced Traffic Filtering **Monitoring** - Data Center Networking - Multicloud Visibility - Anomaly Detection **Data Protection and Loss Prevention - Secure Web Gateways** - Data Loss Prevention (DLP) - Phishing Protection - Malware Protection - Cloud Access Security **Security** - Data Security - Data loss Prevention - Security Auditing - Real-Time Data - Cloud Application Security - SSL Security **Administration** - Whitelisting - Policy Enforcement - Incident Reports - Domain Categorization - Multi-Network Management **Protection** - Firewall-as-a-Service - Cloud Application Brokerage - Web Gateway - Adaptive Access Control **Access Control and Authentication - Secure Web Gateways** - Application Control - Authentication and Access Control - User and Group Policies **Identity** - SSO - Governance - User Analytics - Real-Time Analytics - Visual Analytics - Reporting/Analytics **Performance and Management - Secure Web Gateways** - Customizable Policy Enforcement - Bandwidth Management - Integration Capabilities - Reporting and Logging - Threat Intelligence Integration **Additional Functionality** - Alerts/Notifications - AI Copilot - Access Controls/Permissions - Endpoint Management - Intrusion Detection System - Compliance Management - HIPAA Compliant - Search/Filter - API - Two-Factor Authentication - Data Visualization - Risk Assessment - Real-Time Monitoring - Event Logs - Activity Dashboard - Audit Management - Cloud Security Policy Management - Vulnerability Protection - Anti Virus - Incident Management - Threat Intelligence - Real-Time Reporting - Reporting & Statistics - User Management - Encryption - Vulnerability Scanning - Generative AI - Status Tracking - Third-Party Integrations - Real-Time Notifications - Patch Management - Monitoring - Cloud Encryption ## Top Cisco Umbrella Alternatives - [DNSFilter](https://www.g2.com/products/dnsfilter/reviews) - 4.6/5.0 (244 reviews) - [Netskope One Platform](https://www.g2.com/products/netskope-one-platform/reviews) - 4.4/5.0 (92 reviews) - [WebTitan Web Filter](https://www.g2.com/products/webtitan-web-filter/reviews) - 4.3/5.0 (76 reviews)