ChangeEngine Reviews (112)

Reviews

ChangeEngine Reviews (112)

4.9
112 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional support provided by ChangeEngine, highlighting how the team feels like an extension of their own. The platform is valued for its ease of use and ability to automate communications, which significantly enhances employee engagement and streamlines processes. A common limitation noted is the occasional difficulty in navigating the platform's features.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Rohit P.
RP
Rohit P.
Chief People and Culture Officer
Small-Business (50 or fewer emp.)
"Game Changer"
5/5
What do you like best about ChangeEngine?

The dedicated team of experts that bring a unique skillset which allows us to dream about how we can come alongside our staff. We are a small and largely remote team which means we don't have the staff or time to generate content that our staff would actually read and appreciate. The materials that the team generates puts us at the same level of organizations with triple the financial resources. I appreciate the ability to dream with the ChangeEngine team and reach out to them at any day or time. Review collected by and hosted on G2.com.

What do you dislike about ChangeEngine?

I haven't found anything that I dislike. I'm looking forward to any new features that will come in time. Review collected by and hosted on G2.com.

LC
Lakesha C.
Onboarding and LMS Manager
Enterprise (> 1000 emp.)
"Significant Improvement in Organization Communication"
5/5
What do you like best about ChangeEngine?

The Implementation and Integration processes were exceptional. Our Implementation Specialist and Creative Specialist consistently provide exceptional customer service and quick response times. The training provided and ongoing assistance has made the program easy to use and has increased the number of communications that we send. The variety of templates and the AI feature work wonders with providing many options to capture our receivers' attention. Review collected by and hosted on G2.com.

What do you dislike about ChangeEngine?

I don't really have much that I dislike about ChangeEngine. I do wish that one moment can be sent to different channels at the same time; however, I do understand why and we now understand that the format for each channel must be different. Review collected by and hosted on G2.com.

DM
Desiree M.
Director of Compensation and Benefits
Enterprise (> 1000 emp.)
"Why ChangeEngine Will Improve Your Employee Engagement"
5/5
What do you like best about ChangeEngine?

Customer service, our account manager is fantastic. She follows up quickly and is able to handle tight deadlines. She is creative and takes our copy and elevates it and makes it visually appealing.

We have developed so many automatic campaigns it has helped automate our communications and engagement with new hires, and existing employees.The do all the work for us, we just tell them what we want setup and give them some copy. Review collected by and hosted on G2.com.

What do you dislike about ChangeEngine?

It's a business decision that has been made on our end, but we don't enter any campaigns on our own or push out notiifications. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
IF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"Great way to communicate with employees"
5/5
What do you like best about ChangeEngine?

Change Engine is a very easy to use tool for communicating with employee populations. I am able to quickly build a great looking newsletter that looks professional in less than 10 minutes. When I have used it, leaders have remarked about how great everything looks. The Customer Success team is very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about ChangeEngine?

I can't automatically send it to everyone in my company directory. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
IH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"The ChangeEngine team is a joy to work with!"
5/5
What do you like best about ChangeEngine?

ChangeEngine has helped our small team scale internal communications and employee engagement programs. Our support team is responsive and creative. They always deliver an exceptional product, even under short notice. We were up and running in just a few days, which was also nice! Review collected by and hosted on G2.com.

What do you dislike about ChangeEngine?

While ChangeEngine is easy to use from day 1, we are still having some issues with emails passing our internal security measures such that the amazing graphics auto-download. There's also room for improvement with the formatting in the editor tool (how it looks in ChangeEngine vs. how it comes across in email don't always align). Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Exceptional Partnership Experience with Change Engine"
5/5
What do you like best about ChangeEngine?

My experience partnering with Change Engine on multiple projects. Working with their team has been an absolute pleasure, and their customer service is truly top-tier.

Change Engine demonstrated a deep understanding of our needs and objectives. CE has integrated their expertise into our projects seamlessly to help us achieve our goals.

The team at Change Engine consistently goes above and their responsiveness and willingness to address any concerns promptly have made our collaboration smooth and efficient.

Thank you, Change Engine, for your amazing support and collaboration. We look forward to continuing our successful partnership. Review collected by and hosted on G2.com.

What do you dislike about ChangeEngine?

At this moment I have no compliants the partnership has been great. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
AA
Verified User in Aviation & Aerospace
Mid-Market (51-1000 emp.)
"Enhanced Employee Engagement and Streamlined Automated Communications"
5/5
What do you like best about ChangeEngine?

ChangeEngine has been an invaluable tool for automating our employee engagement programs, such as birthday and anniversary recognition. Thanks to ChangeEngine's automation capabilities, the onboarding process for new hires and managers has become seamless and efficient. The platform also enables us to send company announcements and reminders, promoting better communication throughout the organization. Additionally, during a recent company merger and acquisition process, ChangeEngine provided us with the necessary communications support, best practices, and rebranding assistance for all our assets. Review collected by and hosted on G2.com.

What do you dislike about ChangeEngine?

Not really, there is nothing that stands out for me. Review collected by and hosted on G2.com.

TH
Taylor H.
Mid-Market (51-1000 emp.)
"Extremely dedicated, available Team with a super easy-to-use tool!"
5/5
What do you like best about ChangeEngine?

ChangeEngine has helped our People Ops department efficiently manage strategic planning, employee programs, and communications without compromising on quality. My design capabilities are NIL and it's so awesome to have a dedicated team of designers to help us with this part!

With their incredible tool and in a short amount of time, we've automated meaningful programs like birthdays, anniversaries, holiday reminders, manager reminders, different types of surveys, and most importantly, onboarding!

I will also say that the onboarding and support we've received from ChangeEngine is second to none! I have never experienced such a thorough onboarding and such a dedicated team with quick responses and actual ongoing support. It's truly amazing. Their team has helped us completely automate and streamline all communications for our onboarding program, provided best practices, generated incredible graphics, and automated it all! Review collected by and hosted on G2.com.

What do you dislike about ChangeEngine?

Honestly, at this time, I can't think of anything we dislike. We've been working together for 3+ months now and we are very satisfied with the value/output! Review collected by and hosted on G2.com.

JR
Julie R.
Enterprise (> 1000 emp.)
"The most comprehensive platform for People & HR Teams of the future"
5/5
What do you like best about ChangeEngine?

It is hard to find the best comparison for ChangeEngine out there. They understand what it's like to operate in a world where people teams are super lean and often teams of just one, supporting hundreds of employees. Their platform is designed to quickly find, design, and automate key communications materials and moments that matter across the employee population.

I can finally organize all our programs and visualize moments/communications in a single platform. I can give visibility to the C-suite to showcase how we are thinking about various employee journeys, track engagement, and provide the best possible employee experience to our employees.

The tool has a great library of templates to choose from and lets you communicate across geos using various channels our company is already using to communicate. Employees don't need to log in to ChangeEngine, which is a massive plus. Review collected by and hosted on G2.com.

What do you dislike about ChangeEngine?

There isn't anything that I dislike. IT would be great to see in-app walkthroughs to make navigation and editing communications/moments easier so I am less dependent on the Change Engine team. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Highly Recommend Change Engine"
5/5
What do you like best about ChangeEngine?

I like using Change Engine for my internal email communications. It is easy to layout and format. I especially like working with Jessica Chen, Senior Director of Implementation & CS Operations. She creates our graphics, which are always on brand, and helps our organization in many other ways. 5-stars! Review collected by and hosted on G2.com.

What do you dislike about ChangeEngine?

There is nothing not to like about Change Engine. Review collected by and hosted on G2.com.