We use ChangeEngine for our internal communication efforts, and the tool makes it so easy to create create and distribute all kinds of comms effectively. The "Discover" tab outlines a ton of options of moments with customizable content and brandable images that make it easy to promote events and live our value celebrate together. Actually sending out comms is straightforward and easy -- you pick the channel (slack or email in our case) -- and when you want the communication to go out, with options of sending straight away or for delivery relative to the timezone people sit in. As a global company, it's great to have the option of things arriving to employee's inboxes at 9 am their local time regarless of where they are around the globe. The best part of ChangeEngine is absolutely the team, who works closely to partner with me and the team to ensure our moments are resonating with the employees, and always brainstorming new ways to make our communications engaging and meaningful. Review collected by and hosted on G2.com.

As a people team, it is challenging to show the ROI on what we are doing. While CE does measure engagement of the communications we roll out, their user permissions are set up in a way that makes it really tough to see as a non-super-admin. I am hopeful that visibility into these datapoints will become more available next year! Review collected by and hosted on G2.com.

Everyone is very friendly and flexible. They also have very quick turnaround based on feedback. Review collected by and hosted on G2.com.

The graphics are a bit cookie cutter. It would be great to see some more design element to the graphics. Especially, those in the discovery section. Review collected by and hosted on G2.com.

ChangeEngine offers super easy integration with HRIS data and automation of various employee initiatives including Birthdays, Anniversaries, Holiday Reminders, Timesheet reminders, Referral Program, Glassdoor Reviews, Mental Health Awareness Month Challenge, ,DEIB Calendars and more.

One of the standout features of ChangeEngine is how quickly their team set us up and made us productive on the platform. Within just 8 business days, we were up and running, fully integrated with our HRIS and communication systems. The user-friendly interface makes it effortless to create and schedule moments, and the team's support in creating any additional templates and graphics for automated recurring or one-time communications is invaluable.

Another advantage is the flexibility to choose the most suitable channels, such as Slack or email, aligning with your environment and culture. I believe they also offer Teams and SMS as additional channels you can communicate on. In addition, the system provides valuable engagement metrics and data tracking, empowering people and HR t eams to make informed decisions and deliver impactful content to enhance your employee experience.

To top it off, their CS and support teams are great to work with. They answer our questions super quickly and make valuable suggestions to help us best use their platform and deliver great employee communications across the board. Review collected by and hosted on G2.com.

Honestly, the team and the platform is super easy to work with. I have no complaints. I am just excited to see many new features and enhancements they are planning to launch in the near future.

Recommendations to others considering the product:

Most of us people teams already have our HR tech stacks like HRIS, Performance Management, Payroll, etc. However, we are missing a key communication layer so we can best help our line of business leaders and ourselves drive higher engagement of our people programs, internal processes, and systems where actions need to be taken but often go missed. With this platform, you can drive timely comms in an automated fashion to not only delivery a great employee experience but also increase engagement across the board. Review collected by and hosted on G2.com.

This platform is amazing! You can upload your brand to their application and create unlimited content within minutes. It’s amazing how much they’ve simplified creating on-brand content that we can then automate through their sending capabilities. For a lean team having a single platform like this is a game-changer. I can now automate communications across many if not most repeatable programs and focus my energy on solving the bigger problems. Review collected by and hosted on G2.com.

It’d be great to see their application develop more use cases around our HR data. They already have analytics on engagement data, but it would also be nice to see them do visualizations of our HR data. Review collected by and hosted on G2.com.

ChangeEngine consolidates our internal communications into one platform, saving us time and reducing reliance on marketing. The branded library allows instant customization, aligning our messages with our corporate identity. We were up and running in days, immediately automating key aspects of our employee engagement strategy. The data-driven insights provide us insights into what’s working and what isn’t so we can focus on improving our efforts and unlocking higher engagement for key initiatives for our global employees. Review collected by and hosted on G2.com.

At this point, there's nothing to criticize. The team is agile, continually enhancing the platform based on real-time feedback, and aligns well with our agile HR needs. Review collected by and hosted on G2.com.

-Implementation and onboarding was a breeze (<2 weeks)

-I'm able to plan and automate communications around the employee journey that represent our employer brand and voice and I can pick the most impactful channel for each of them!

-They have a huge variety of templates and copy that give us a head start on our comms.

-Their team is fantastic and I look forward to what we roadmap in our meetings. Review collected by and hosted on G2.com.

I wish I would have found them earlier and look forward to what they launch with each release! Review collected by and hosted on G2.com.

ChangeEngine helped streamline our communications from templates and branded documents to strategizing on breaking complex people programs into easily digestible moments for our employees to embrace. Most importantly, these moments can be delivered and tracked via their platform. We are then able to see what’s working and what’s not. Since working with ChangeEngine, we have automated many of our people programs, including holidays, DEIB, performance reviews, new tools and process launch announcements, and complex ones like Onboarding. Our CEO personally reached out to one of my team members and commended them for creating and automating such an elaborate onboarding program, bringing consistency across our departments, and delivering an excellent experience for our new hires. Review collected by and hosted on G2.com.

They have a great library. However, I would like more options for Manager Coaching, Exit/Transition Interviews, and L&D programs in the library. Review collected by and hosted on G2.com.

I can manage most of my communications in one place as it pertains to Moments That Matter. CE integrates with our systems and saves us from repeatedly having to download data. It haas great automations which saves me even more time. We even managed to add and automate holidays and EDI days from 13 different countries into 1 single global calendar and automatically communicate it with employees Review collected by and hosted on G2.com.

There is not really anything I dislike. They are learning more and more our tone, language and how we communicate out to our employees and are getting better everyday at channeling the authenticity of our communications. Review collected by and hosted on G2.com.

ChangeEngine has been a game changer for us (no pun intended)! They are enthusiastic employee experience experts who will do whatever it takes to help us elevate our game. As a small HR team we are constantly juggling priorities and focusing on administrative tasks that preclude us from doing the work we should be doing - connecting regularly with our teams across the globe. We often were writing employee communications at the last minute and rarely had time to plan strategic messaging.

ChangeEngine has been key in helping us template and automate a large portion of our internal comms through their advice, expansive library and innovative platform. As a result, our internal comms have stepped up tremendously. Their library and customer success team provides us with ready-to-use copy for different EDI, employee engagement, and employee experience programs which saves us lots of time that we can use to focus on other aspects of the business. I also love that their platform allows us to set and forget global messages which are then sent to employees during their local business hours.

Be ready to optimize your time with the help of ChangeEngine! Whatever you have in mind, whatever program you want to launch, ChangeEngine will help you take it to the next level. Review collected by and hosted on G2.com.

That I only found ChangeEngine last year! Seriously, we haven't encountered any problems yet. Implementation was quick, smooth and enjoyable – which is rare for any new system. We are continually learning more about everything the tool can do to get the most out of it. Review collected by and hosted on G2.com.

I can create and manage all my programs and communications in one place. The app easily organizes our communications by program. For example, I can now easily show anyone in our leadership team what various employee journeys look like, whether it is onboarding that captures what the first year look like for new-hires, or performance management launch, or manager coaching for 15five etc.

In addition to visibility, I can see which comms are landing on which channels and how they are performing. My focus can then shift to making changes to copy, timing, channel, or actions associated within these communications to drive higher engagement. It is really a great way to think about organizing and executing the people team and function in general. I highly recommend it!

The platform also tracks engagement data and I can finally say that People Teams can now feel equally if not more empowered than even marketing teams to make data-driven decisions to lead to improved employee experiences and engagement across the board. Review collected by and hosted on G2.com.

Nothing really. But, if I was to pick a few things the app can become easier to navigate. There is a lot of different kinds of moments and logic you can use to automate and sometimes I have to rely on their CS team (which is awesome) to help out. Review collected by and hosted on G2.com.