I love how Chameleon is very flexible, offering loads of different options like customizing the color scheme and how the corporate branding looks and feels on the screen. It's also great that I can fade out the rest of the UI to highlight specific buttons or messages without disruption. It's pretty much code-free, which is a huge plus because I can manage it within the documentation and training team without needing the R and D software development team. This makes it really helpful. I also appreciate that Chameleon gives us tools to make user guidance more accessible, like integrating help and training directly into the software, making it much more visible and at users' fingertips. The ability to give walkthroughs and UI tours is fantastic, offering dual benefits for us. Review collected by and hosted on G2.com.

There's a lot of customization. But maybe more of that and making the onboarding a little bit more straightforward. The staff are really good to work with. They're very helpful, but I suppose a minor criticism would be to make it easier just to set up on your own without having to involve the software teams. But I suppose because it's quite complex deployment in our case that was necessary. Some features are not relevant to us and seem a bit gimmicky, but I see how they could be valuable in some use cases. Review collected by and hosted on G2.com.

It can handle pretty much everything I need when onboarding new users or walking them through our software’s functionality. My interactions with their team have also been a delight. We’ve been using Chameleon for a while now, and our Customer Success Manager schedules regular check-ins to see how things are going, keep us updated, and share helpful recommendations. Their newest AI functions also make it super easy to improve your onboarding. Review collected by and hosted on G2.com.

I wish their HubSpot integration offered more options, especially when it comes to reporting. Review collected by and hosted on G2.com.

I like that Chameleon provides guided steps and allows me to be very specific with what I want to do. It's helpful because I want to target a specific set of customers based on their actions on the platform or related to specific criteria like time or tasks. I find it valuable to follow these steps and see analytics afterwards. I also appreciate how it lets me target partners for different things with different criteria and offers various options like tours and step-by-step tours. For me, using it for one-off notification banners is great. Review collected by and hosted on G2.com.

At first, it was a little bit complicated to set up the different if, and, if they see this, then show this. If the screen URL has that, then do this. It was a bit complex. I wouldn't have been able to set it up without a coworker walking me through it step by step on how it works. Review collected by and hosted on G2.com.

The support from the team has been amazing, shout out to Max from Chameleon and Kevin Brown for upgrading our Chameleon experience!

They really listen, and upgrade the product based on real use cases, bringing the kind of changes you actually want to see.

The UI of the application is also much easier to understand and work with.

The Copilot AI integration is bringing out value by giving the ability to monitor your content easily. Review collected by and hosted on G2.com.

One thing i would like to see in the coming days is the ability to use rich text editor feature in Demos. Review collected by and hosted on G2.com.

I appreciate Chameleon for bringing experiences into my product quickly with Tours, Microsurveys, and help guides, without needing any engineering effort. It's easy to launch and control things and modify them as required. I like the ability to control the audience and use drag-and-drop features right from the product UI with the builder widget. The builder helps me design layers like extra banners and microsurveys in a WYSIWYG format, enhancing the end-user experience. It's fantastic that I can set up and control who these experiences are shown to, and I can deploy, revert, or modify features as needed. The initial setup was easy and fast. Review collected by and hosted on G2.com.

I want more ability to customize in the flow or canvas and an option to prompt and set up the experience using AI features. It would be great to have an interface where I can chat and share my requirements with Chameleon to automate the setup, instead of manually dragging and dropping things. Review collected by and hosted on G2.com.

I like using Chameleon for enabling new tours, creating announcements, and preparing onboardings for users. One of the things I appreciate most is its collaborative nature—everyone can jump in and contribute. It really helps that I don't have to create whole components by myself, nor do I need dedicated developers to reach users and inform them about new features. Plus, I can collaborate with teammates from different divisions like marketing and product. We can work simultaneously on design and text layers, which is a huge plus. Review collected by and hosted on G2.com.

Oh many. It clashes, preview is not working properly, it shows different values on preview and then on prod live, it's hard to style and many more. When flow is created there is not enough information where something is wrong, not clear notifications when something is broken. Also preview is different inside builder and then on prod - there have been some movement of elements without me editing stuff. Also it's extremely slow - info icons are displayed in my product with delay. Review collected by and hosted on G2.com.

The ease of use for non technical teams. The copy inside the product is instructive, guiding & friendly so I don't feel lost.

The product capability is also mostly self serve without needing technical help. I use Chameleon to launch micro-surveys to our users & also launch very specific custom tours for customer audiences.

The performance is also amazing, with clear information on how long will it take for exporting etc. The AI, data analytics is also decent providing insights on which tours is working well, what needs optimization etc. Review collected by and hosted on G2.com.

There could be a learning curve initially. I also have a love hate relationship with microsurveys. It is good, but not highly customizable. I would love to customize my "Thank you" responses for a survey based on the input (survey rating). Minute features like this is not available chameleon and its one think I don't like about the tool Review collected by and hosted on G2.com.

I really like Chameleon for its ease of use: it allows even a non-tech person to use it effectively in a short time. I particularly appreciate the micro survey feature, which we use to collect the Net Promoter Score from our customers, and the fact that Chameleon supports both staging and production environments, offering a lot of flexibility and also cost savings. Moreover, the initial setup was quite simple and I found it really pleasant.

The AI feature (Copilot) allows for detailed queries on the data collected from customers; I find it very useful and cost-effective. We have integrated Chameleon with our web platform and, soon, we would like to connect Chameleon's data with HubSpot to be able to perform personalized actions with customers.

In general, so far Chameleon has not given any errors and has worked very well. Review collected by and hosted on G2.com.

There could be additional features, for example for the tools or for the micro-surveys. I found the tours a bit rigid and the micro-surveys, for instance, do not collect NPS data if the user does not complete the entire process. It would be useful to be able to collect data even when the questionnaire is only partially completed. Review collected by and hosted on G2.com.

Ease of use to embed new experiences to product , without the help of engineers Review collected by and hosted on G2.com.

AI prompt based instructions and Best practice guides would be helpful Review collected by and hosted on G2.com.

I like how easy it is to build and launch with Chameleon. Using Chameleon to collect feedback is very straightforward, and setting it up was easy. It's good to see results that help improve our product based on the answers we receive. The initial setup was very easy, with good documentation, and just a few lines of code needed. Additionally, the interface is quite straightforward. Review collected by and hosted on G2.com.

The part of how much we can customize the interface that it showed for the user. We're not seeing many options and the design doesn't look the same experience that we have on our app. So this is something that they can definitely improve. And, also, they can add a little bit more customization on the questions that we can make, how we can connect questions and make them triggered by other questions. Review collected by and hosted on G2.com.