CareVoyant Home Care Features
Administrative (28)
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Time Tracking and Scheduling
Simplifies shift tracking and management, and facilitates the assignment of caregivers to clients.
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Agency Management
Enables an agency to run efficiently and manage both its staff and their assigned patient cases.
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Mobile App
Optimizes solution for all mobile devices to ensure in-the-field and offline activity tracking.
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Data Exchange
Provides built-in or seamless integrations with third-party billing and payroll solutions.
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EHR Integration
Integrates with electronic health records (EHR)/electronic medical records (EMR).
Claims Management
Process of submitting and following up on claims with insurance companies
Referral Management
Log and store the source of contacts/leads
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Medication Management
Administer and track medication inventory, schedules, dosage, and side-effects
Assessment Management
Creation, administration, and evaluation of assessments or tests
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Insurance Management
Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Document Management
Store, manage, and track all electronic documents in a centralized location
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Task Management
Create, manage and track all task activities and progression
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Workflow Management
Create, design and manage workflows for repetitive tasks
Care Plan Management
Manage the treatment plan and coordination between care providers and patients with special health care needs
Client Management
Manage contact details and communication with clients
Records Management
Ability to record, store, update, and retrieve information
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Forms Management
Store, manage and track all forms in a centralized location
Real-Time Data
Receive data and information in real time
Task Scheduling
Track and manage the scheduling of tasks
Activity Tracking
Track and document all activities across devices, networks, and other systems
Value-Based Care (6)
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Clinical Charting
Enables the recording of notes during in-home visit and supports direct uploading of progress notes into the system.
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Electronic Visit Verification (EVV)
Logs client visits and other in-home activities, to verify for Medicaid reporting and to record patient information and progress.
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Carer Coordination
Supports communication and messaging between caregiver staff, caregiver and agency manager, family and caregiver, and patient and caregiver.
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Point of Care
Conducts and captures information from assessments and clinical documentation to determine and generate plans of care.
For Long Term Care
Specifically for long term care providers
Geriatric Care
Providing medical care for elderly patients
Agentic AI - Medical Billing (1)
Natural Language Interaction
Engages in human-like conversation for task delegation
Additional Functionality (72)
Chat/Messaging
Communicate using direct chat or messages within the system
Employee Portal
Online portal where employees can access and track their own information
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Forms
Customize contracts and forms to collect specific information
Multi-Location
Manage and support multiple locations
Telemedicine
Meet with patients remotely
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
API
Application programming interface that allows for integration with other systems/databases
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Mobile Access
Access software remotely via mobile devices
Visit Verification
Process that confirms a caregiver's visit and services provided
Electronic Signature
Digitally sign online documents
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Clock In/Out
Track employees' arrival and departure timings for payroll purposes
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Customizable Reports
Alter the layout and content of reports
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Real-Time Reporting
Active reporting of data and metrics
Time Tracking by Client
Track time worked per client
Mobile Alerts
Notifications via mobile devices
Workflow Management
Create, design and manage workflows for repetitive tasks
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Practice Management
Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
Secure Data Storage
Securely stores data to prevent data loss or breaches
Customizable Dashboard
Alter the layout and content of dashboards
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Scheduling
Plan availability and assign specific time slots for tasks and resources
Invoice History
Store and view prior invoices for each account/client
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Electronic Payments
Electronically collect payments for goods or services
Online Intake Forms
Online forms for managing client intake
Dunning Management
Process of automatically notifying clients when payments fail to ensure invoices are paid
Records Management
Ability to record, store, update, and retrieve information
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Credit Card Processing
Accept and process credit card transactions
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
Document Management
Store, manage, and track all electronic documents in a centralized location
E-Prescribing
Transmit prescriptions to pharmacies electronically
Remittance Advice
Document insurance payer providing an explanation of benefits (EOB).
PACS Integration
Ability to integrate with picture archiving and communication system to store diagnostic imaging files.
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Historical Reporting
Information, data and reports that are being tracked over time
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Claims Management
Process of submitting and following up on claims with insurance companies
Data Import/Export
Import and export data to and from software applications
Live Chat
Ability to chat online in real time
Code & Charge Entry
Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Claims Scrubbing
Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
Quotes/Estimates
Generate quotes or estimates for customers
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Reports
Alter the layout and content of reports
API
Application programming interface that allows for integration with other systems/databases
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Real-Time Reporting
Active reporting of data and metrics
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Insurance Eligibility Verification
Checking eligibility of patients for different insurance claims
Real-Time Data
Receive data and information in real time
Forms Management
Store, manage and track all forms in a centralized location
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Revenue Management
Monitor sales and make necessary adjustment in order to increase demand and revenue
Multi-Location
Manage and support multiple locations
Payment Collection
Tracking, managing, and initiating the transfer of funds for overdue customer payments
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Calendar Management
Track and manage schedules and meetings via an integrated calendar
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