CareManager.care Reviews & Product Details

CareManager is care management software built for UK domiciliary care agencies, supported living providers and care homes. It brings rota planning, a carer app, care plans, live visit monitoring, invoicing and payroll into one system, so every visit is planned, clocked in and invoiced without re-keying. Office teams plan rounds with drag-and-drop scheduling, repeat patterns and automatic clash checks, then publish the rota straight to carers' phones. Carers clock in and out with GPS checked against the client's address, tick care plan tasks, complete forms and write visit notes, even with poor signal. Managers see a live run sheet with late visit alerts and planned versus actual times. Invoices and payroll are built from real clock times using client rate sheets (weekday, weekend and bank holiday; hourly or per call) and each carer's own pay rates. CQC compliance records cover DBS and right-to-work expiry dates, staff qualifications, risk assessments, incidents and audit reports. An optional family app lets relatives see only what the provider chooses to share. Each provider's setup is tailored to its service. CareManager is hosted on Microsoft Azure in the UK, with records isolated per provider, role-based access, a full audit log and a Data Processing Agreement signed before any data is loaded.