--- title: Caller Insight Call Tracking Reviews meta_title: 'Caller Insight Call Tracking Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Caller Insight Call Tracking works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 5 scale: '5' date_modified: '2026-01-20' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Caller Insight Call Tracking Reviews **Vendor:** Callerinsight **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 4.3/5.0 **Total Reviews:** 5 ## About Caller Insight Call Tracking Determine which keywords on your PPC ad campaigns drive the most inbound calls ## Caller Insight Call Tracking Reviews ### 1. Best quality call tracking and identity of the caller **Rating:** 4.5/5.0 stars **Reviewed by:** Dishant K. | Senior Media Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Caller Insight Call Tracking?** Best to track the lead and their source. Its help to track the ads and their conversion. The best feature which I personally liked is the caller identity feature **What do you dislike about Caller Insight Call Tracking?** There's alot of data which is overwhelmed to manage and not showing whether the person is online or last seen and offline **What problems is Caller Insight Call Tracking solving and how is that benefiting you?** Its help me to track the source of conversion( Ads) and identity of the caller ### 2. Caller insight review **Rating:** 3.0/5.0 stars **Reviewed by:** Vishesh B. | Media Buyer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Caller Insight Call Tracking?** Caller insight provide you the caller identity which is best feature **What do you dislike about Caller Insight Call Tracking?** Didn't tell is the person is online or offline **What problems is Caller Insight Call Tracking solving and how is that benefiting you?** It's tracking all ghe calls on my phone and helps me to figure out the identity ### 3. A super software to know which marketing strategy is bringing more leads **Rating:** 4.0/5.0 stars **Reviewed by:** Shahid Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2023 **What do you like best about Caller Insight Call Tracking?** Best thing is that you know who is on the other end, no more mystery calls, spams etc, just like a personal assistant but automated. Easy track and determine which source of your ads is bringing the more leads. **What do you dislike about Caller Insight Call Tracking?** Sometimes you can feel overwhelmed from the when it floods you with a lot of information and sorting through it can be bothersome sometimes, but nothing like which cannot be managed **What problems is Caller Insight Call Tracking solving and how is that benefiting you?** Most important aspect, i would say is that you won't miss any important calls, and avoid spending time answering spam calls. It provides the information accuratley so that you can check whether answering back to the number is worth your time. You can always check the history of your unanswered as well as answered calls. ### 4. Best call tracking software for marketing agencies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2023 **What do you like best about Caller Insight Call Tracking?** We are able to see which of our campaigns are working the best with Caller Insight Call Tracking. **What do you dislike about Caller Insight Call Tracking?** Nothing to dislike about this software. It is amazing!! **What problems is Caller Insight Call Tracking solving and how is that benefiting you?** Caller Insight has helped us to smartly placed budgets in our marketing campaigns, ones that give us the most results. We don't have to do the guess work anymore. ### 5. Highly Recommended Call Tracking Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2023 **What do you like best about Caller Insight Call Tracking?** The fact that Caller Insight helps you optimise your market spends by tracking calls and sharing reports. **What do you dislike about Caller Insight Call Tracking?** There is nothing that I dislike about Caller Insight. **What problems is Caller Insight Call Tracking solving and how is that benefiting you?** We are now able to correctly allocate budget to our marketing campaigns and are able to see results. - [View Caller Insight Call Tracking pricing details and edition comparison](https://www.g2.com/products/caller-insight-call-tracking/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-09+19%3A13%3A18+-0500&secure%5Bsession_id%5D=72c873e4-44cb-400c-add9-6c3b080e1534&secure%5Btoken%5D=30290bef4d6375e0a923f1efcef89f4157e425003e63802555a47d09d40a2e36&format=llm_user) ## Caller Insight Call Tracking Features **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence **Call Routing** - IVR - Call Scheduling - Geo-Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance ## Top Caller Insight Call Tracking Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,628 reviews) - [800.com](https://www.g2.com/products/800-com/reviews) - 4.7/5.0 (998 reviews) - [Invoca](https://www.g2.com/products/invoca/reviews) - 4.5/5.0 (926 reviews)