--- title: BTCC Reviews meta_title: 'BTCC Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22 reviews by the users' company size, role or industry to find out how BTCC works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 22 scale: '5' date_modified: '2026-06-17' parent_category: name: Cryptocurrency url: https://www.g2.com/categories/cryptocurrency --- # BTCC Reviews **Vendor:** BTCC **Category:** [Cryptocurrency Exchanges](https://www.g2.com/categories/cryptocurrency-exchanges) **Average Rating:** 3.7/5.0 **Total Reviews:** 22 ## About BTCC Founded in June 2011, BTCC is a cryptocurrency exchange based in London, UK. We are dedicated to making crypto trading reliable and accessible to everyone. As the world's longest-running cryptocurrency exchange, BTCC has always put a strong emphasis on improving every aspect of trading, striving to create a fair trading atmosphere for all crypto lovers around the world. With the help of differentiation strategy, BTCC has steadily grown in markets with different customer groups, meeting the needs of all levels of investors from beginners to professionals. Our demo trading account as well as our daily, weekly, quarterly, and perpetual futures suit the preferences and goals of different investors. ## BTCC Pros & Cons **What users dislike:** - Users report that **withdrawal issues** on BTCC create a frustrating and painful experience, complicating access to their funds. (2 reviews) - Users report a **lack of transparency** regarding trades and fees, complicating withdrawal processes and overall trust. (1 reviews) - Users experience **poor support** from BTCC, facing issues with transparency and difficulties withdrawing funds. (1 reviews) - Users warn of **reward issues** with BTCC, including manipulation of prices and cancellation of rewards during trades. (1 reviews) - Users warn about **trading issues** on BTCC, citing price manipulation and unfair liquidation practices that hurt their investments. (1 reviews) ## BTCC Reviews ### 1. People need to be very careful with this BTCC platform. They manipulate prices **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about BTCC?** NOTHING THEY STEALING MONEY !!!!! THEY WILL GET YOU BECAUSE OF THE HIGH LEVERAGE THEY OFFERING X500 BUT YOU NOT PLAY ON THE MARKET **What do you dislike about BTCC?** People need to be very careful with this btcc platform. They manipulate prices—there’s a different price when you open a long or a short. They liquidate your entire balance even when you still have 40% margin left, and they always manage to hit the exact price against your position. You're not trading on the real market; you're trading against their internal system where they profit when you lose. They also delist coins while you're still in a position, without giving enough time to recover your money. On top of that, they change funding fee rates to 5% every 4 hours when they see you’re in a big loss and can’t close the trade, draining your balance in another way. Even if you try to withdraw just $100 USDT, they’ll wipe out all your coupons and trading rewards **What problems is BTCC solving and how is that benefiting you?** no sloving anything they just stealing money !!!! ### 2. Nothing but problems, hidden fees and upcharges on trade prices. **Rating:** 0.0/5.0 stars **Reviewed by:** Matthew B. | Engineering Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about BTCC?** Nothing at all. I cannot recommend anything about this shady organization. Except the reviews they pay for on various sites seem well written and plausible. **What do you dislike about BTCC?** Horrendous support. Lack of transparency on trades, no detail of fees, executed price on trades is a joke - they are taking a surcharge on everything. Trying to get your money out of BTCC and onto another platform is an extremely painful experience. **What problems is BTCC solving and how is that benefiting you?** How to take people's money with no transparency or accountability. How to waste people's time with chatbot customer service. How to infuriate people when they do get a human being on the chat, by having irrelevant screen shots and circular discussion until the end User abandons ship. ### 3. Criminal Company! **Rating:** 0.0/5.0 stars **Reviewed by:** Logan R. | Na, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about BTCC?** This app is criminal just like most everyone says. My app reset and when I came back in my trades wouldn't load and supposedly auto liquidated when they weren't anywhere near the liquidation point estimates. They stole my $, claimed I owed liquidation fees and left me with nothing. Horrible customer service, their math doesn't even add up. CRIMINALS! Date of experience: **What do you dislike about BTCC?** Their estimates are horrible, app is useless and it's very easy for them to just steal your $ **What problems is BTCC solving and how is that benefiting you?** It doesn't help or solve anything their company are a bunch of thieves ### 4. It focuses on digital currencies with a large volume **Rating:** 3.0/5.0 stars **Reviewed by:** Daniel C. | Application Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2019 **What do you like best about BTCC?** This is one of the oldest and most secure markets in China, founded in 2011. BTCC not offer much cryptocurrency. It focuses only on digital currencies with a large volume, BTC in the world also has the ability to trade in dollars. **What do you dislike about BTCC?** The pricing structure is very scary, and offers only a very small selection of cryptocurrency. **Recommendations to others considering BTCC:** This is an incomplete market, because it only works with cryptocurrency with a large amount, but it's worth it, because it offers cheaper rates and money with low cost. **What problems is BTCC solving and how is that benefiting you?** BTCC allows me to sell Fiat currencies and, in spite of the structure of the commission, it is very convenient to change the operations are fast and offer two-factor authentication. ### 5. Accepts fiat money by credit or debit card and bank transfers **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob C. | Cryptocurrency Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2019 **What do you like best about BTCC?** Every day more and more users like me put their trust in this excellent exchange, offers a web version and a mobile app, has graphics of different types that help to make a very detailed technical analysis, there is also a solution for merchants, has more than 60 altcoins that are paired with 2 cryptocurrecies base that are BTC and Ether, accepts fiat money by credit or debit card and bank transfers. **What do you dislike about BTCC?** It is very confusing the structure of traifas although they are generally low sometimes exceed what is expected. **Recommendations to others considering BTCC:** It is a very reliable platform, has never had security problems and is very appreciated in the market. **What problems is BTCC solving and how is that benefiting you?** It is very confusing the structure of traifas although they are generally low sometimes exceed what is expected. ### 6. Keeps the funds in a cold storage system **Rating:** 4.5/5.0 stars **Reviewed by:** Noah F. | Cryptocurrency Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2019 **What do you like best about BTCC?** BTCC is currently one of the best exchanges, was the first Chinese exchange in 2011 and the longest in the world, is an exchange that has never had security problems, keeps the funds in a cold storage system, has more than 60 altcoins in addition to BTC and accepts U.S. dollars through bank transfers, Crypto Capital and credit / debit cards. **What do you dislike about BTCC?** Customer support is very slow or unresponsive and the pricing system is very complicated to understand. **Recommendations to others considering BTCC:** It is a great platform for exchange and trade of cryptocurrencies, transactions are fast, easy and secure. **What problems is BTCC solving and how is that benefiting you?** It allows me to trade between a large list of alcoins and achieve greater profitability, transactions are fast which is something elemental in this business. ### 7. One of the first exchanges and today has a central validity. **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas R. | Cryptocurrency Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2019 **What do you like best about BTCC?** BTCC is one of the exchanges with the best reputation in security, is also one of the first exchanges and today has a central validity, offers a web platform and apps for android / iOS, accepts U.S. dollars through bank transfers, crypto capital and credit / debit cards, 2-factor authentication and funds are kept offline in cold wallets. **What do you dislike about BTCC?** The only defect I have found in BTCC is their customer service, very bad and they should pay attention to that aspect. **Recommendations to others considering BTCC:** It is an excellent option where you can trade with cryptocurrencies in exchange for fiat currencies. **What problems is BTCC solving and how is that benefiting you?** BTCC allows me to quickly and easily access a good amount of cryptocurrencies with U.S. dollars and few restrictions. ### 8. Accept fiat currencies **Rating:** 4.0/5.0 stars **Reviewed by:** Neil M. | Cryptocurrency Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2019 **What do you like best about BTCC?** BTCC is an exchange of Chinese origin with current headquarters in the UK, is one of the oldest and most reliable, offers a reduced list of cryptocurrencies to trade but accept fiat currencies, has a low rate and can be deposited directly from your bank account or credit card. **What do you dislike about BTCC?** It offers little variety of digital currencies and it would be great if you would accept more fiat currency deposit methods. **Recommendations to others considering BTCC:** BTCC has a very friendly interface for beginners, is easy to use and safe. **What problems is BTCC solving and how is that benefiting you?** It allows me to buy BTC and Ether quickly and easily, at a very convenient rate and with my bank account. ### 9. Accepts deposit by bank transfers and credit card. **Rating:** 4.5/5.0 stars **Reviewed by:** Danielle B. | Project Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2019 **What do you like best about BTCC?** BTCC is a very good exchange because it allows me to buy cryptocurrencies with real money quickly and securely, founded in China and currently based in the UK this platform has earned the trust of users, offers a rental service for mining and wallet Mobi Bitcoin, accepts deposit by bank transfers and credit card. **What do you dislike about BTCC?** Deposits sometimes take more than 1 hour to be reflected in the account. **Recommendations to others considering BTCC:** It is an excellent and reliable exchange, an option to buy BTC at a very convenient rate. **What problems is BTCC solving and how is that benefiting you?** Thanks to BTCC I can buy BTC and Ether very easily with a simple bank transfer, low fees and quick transactions. ### 10. Buy and Sell Bitcoins **Rating:** 4.5/5.0 stars **Reviewed by:** Pedro C. | Operador de planta de colada, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2019 **What do you like best about BTCC?** In this site you can buy and sell Bitcoins and recieve dollars. You can buy Bitcoins with a price lower than other days and sell higher. I use to see the price the dollar compares with the bitcoin. **What do you dislike about BTCC?** If I want to add money to my account, the minimum is 500$ and I think that is too much for normal persons, It can´t let me buy bitcoins, and do things that I want to do. I think that it is too much. **Recommendations to others considering BTCC:** If you want to invite your friend to use it you can use the code that they give you and many have points. **What problems is BTCC solving and how is that benefiting you?** I just see the price that I can sell dollars to persons who are going to buy bitcoins. ### 11. The first Chinese exchange to hit the market. **Rating:** 4.5/5.0 stars **Reviewed by:** Charles M. | Cryptocurrency Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2019 **What do you like best about BTCC?** BTCC is the first Chinese exchange to hit the market in 2011, is an excellent option because it accepts fiat currencies and can be traded with more than 70 altcoins in addition to BTC, the platform has interactive charts that are very helpful in developing strategies and has 2-factor authentication as an optional security measure. **What do you dislike about BTCC?** The android app is too slow and sometimes closes on its own. **Recommendations to others considering BTCC:** BTCC is an exchange of the first, it is very reliable because its security is the best since it has never suffered attacks. **What problems is BTCC solving and how is that benefiting you?** In my undertaking is very useful because it allows me to access more than 70 altcoins, also offers agility and speed in transactions. ### 12. The oldest and safest Chinese exchange **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas Z. | Data Science & Artificial Intelligence | MS Data Science Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2019 **What do you like best about BTCC?** I like BTCC because it is the oldest and safest Chinese exchange, offers a simple and friendly platform, BTCC focuses on high volume pairs and does not offer low volume digital currencies, allows trading in dollars, offers a mining pool, consumer wallets and a payment platform. **What do you dislike about BTCC?** Customer service is very poor and I would like you to offer more variety of cryptocurrencies. **Recommendations to others considering BTCC:** BTC is a very interesting exchange because it offers many features and tools for analysis, it is worth trying. **What problems is BTCC solving and how is that benefiting you?** Its reputation is recognized, it allows me to exchange fiat currencies for bitcoin at a very low rate, it also has very precise graphics that help me to make technical studies. ### 13. More than 70 cryptocurrecies to trade, A2F, API and a mining group. **Rating:** 4.5/5.0 stars **Reviewed by:** Dominik G. | Cryptocurrency Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2019 **What do you like best about BTCC?** BTCC is one of the best and oldest exchanges, since its founding in 2011 has been gaining prestige in the market, is currently one of the safest, one of the things that most call my attention is that stores most of the funds of users in a cold storage system, has more than 70 cryptocurrecies to trade, A2F, API and a mining group. **What do you dislike about BTCC?** Customer support should improve and the android app is very slow. **Recommendations to others considering BTCC:** It is exchange that offers many possibilities, I recommend to use it for its versatility, solidity and speed. **What problems is BTCC solving and how is that benefiting you?** BTCC allows me to trade with many low volume cryptocurrencies and accept fiat currencies which makes everything easier. ### 14. Digital currencies and some altcoin at a competitive rate **Rating:** 4.0/5.0 stars **Reviewed by:** Crecia G. | Cryptocurrency Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2019 **What do you like best about BTCC?** BTCC is the first exchange I knew when I started trading with cryptocurrencies, is a very secure and reliable platform, offers major digital currencies and some altcoin at a competitive rate, stores the funds of its users in a wallet and has the option of 2-factor authentication. **What do you dislike about BTCC?** BTCC has very poor customer support, they respond with a lot of delay. **Recommendations to others considering BTCC:** It is a trust exchange, has a long reputation that gives reliability and security, is a good option to access cryptocurrencies with fiduciary money. **What problems is BTCC solving and how is that benefiting you?** In BTCC I can trade with several cryptocurrencies starting with U.S. dollars, supports bank transfers and credit cards. ### 15. A classic exchange **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica B. | Cryptocurrency Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2019 **What do you like best about BTCC?** A classic exchange, the first from China and one of the first I started to use, has a high reputation and reliability, transactions are fast and with low fee, also accepts fiat coins which makes it much more useful, has good graphics for technical analysis, also offers an excellent android app. **What do you dislike about BTCC?** I can't find any flaws in this platform, it's one of the best I use. **Recommendations to others considering BTCC:** For its security and reputation is one of the best exchange platforms and is very easy to use. **What problems is BTCC solving and how is that benefiting you?** Accepts more than 170 countries which makes my chances when looking for customers more extensive, has more than 69 altcoins and 2 base currencies: BTC and Ether. ### 16. Deposits and withdrawals in fiat currency. **Rating:** 4.0/5.0 stars **Reviewed by:** Anthony G. | Cryptocurrency Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2019 **What do you like best about BTCC?** BTCC is the first Chinese exchange and has the best reputation in terms of trust and security, allows to trade between more than 70 cryptocurrecies, has optional 2 factor authentication, different types of order to improve the negotiation of traders and deposits and withdrawals in fiat currency. **What do you dislike about BTCC?** The fee system is very discouraging and difficult for beginners to understand. **Recommendations to others considering BTCC:** BTCC is one of the exchanges with the best rates and reliability in the market, it is a very good option when investing and trading currencies. **What problems is BTCC solving and how is that benefiting you?** BTCC allows me to access certain digital currencies through fiat currencies which is very useful because it saves me time and availability. ### 17. More than 70 altcoins in addition to BTC and fiat money **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew K. | Cryptocurrency Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2019 **What do you like best about BTCC?** BTCC is an excellent exchange of Chinese origin, since 2011 has demonstrated a solidity and security rarely seen, allows trading with more than 70 altcoins in addition to BTC and fiat money, accept bank transfers, CryptoCapital and credit or debit cards. **What do you dislike about BTCC?** Customer support and commission structure are the things that BTCC needs to improve. **Recommendations to others considering BTCC:** BTCC is one of the oldest and most reliable exchanges I know, highly recommended for the options and low rates it offers. **What problems is BTCC solving and how is that benefiting you?** It allows me to access BTC and over 70 altcoins with bank transfers and credit card, helps me get out of trouble always and thus keep my customers happy. ### 18. One of the most secure exchanges when trading with digital currencies **Rating:** 4.5/5.0 stars **Reviewed by:** Roy H. | Cryptocurrency Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2019 **What do you like best about BTCC?** BTCC is one of the most secure exchanges when trading with digital currencies, offers more than 68 different cryptocurrencies and accepts U.S. dollars through bank transfer and credit or debit card, offers 2-factor authentication, was the first chinese exchange and has never had security problems. **What do you dislike about BTCC?** Customer service is very poor and the rate table is discouraging. **Recommendations to others considering BTCC:** It is one of the first exchanges you used and it is still one of the best because of its speed and reliability. **What problems is BTCC solving and how is that benefiting you?** It allows me fast transactions starting with dollars, they offer me a good amount of cryptocurrencies and total security. ### 19. More than 70 cryptocurrencies to trade. **Rating:** 4.5/5.0 stars **Reviewed by:** Brian S. | Cryptocurrency Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2019 **What do you like best about BTCC?** BTCC is an exchange founded in China, offers BTC and more than 70 cryptocurrencies to trade, offers interactive graphics to analyze currencies and their fluctuations, has android app and iOS, allows trading with fiat currencies and a mining group. **What do you dislike about BTCC?** I don't like your customer service and the fee structure is very confusing. **Recommendations to others considering BTCC:** This exchange is very complete and is one of my favorites for its ability to trade fiat and digital currencies. **What problems is BTCC solving and how is that benefiting you?** BTCC is a useful tool because it allows me to deposit and withdraw in fiat currencies in addition to a large list of cryptocurrecies to trade. ### 20. Excellent exchange that allows fiat coins **Rating:** 4.0/5.0 stars **Reviewed by:** Luis P. | Cryptocurrency Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2019 **What do you like best about BTCC?** BTCC is the longest lasting exchange in the world, founded in 2011 was the first in China and has one of the largest mining groups, is an excellent exchange that allows me to use fiat coins to trade with cryptocurrecies. **What do you dislike about BTCC?** It is not a regulated market and has few altcoins available. **Recommendations to others considering BTCC:** It is a good exchange that has the best reputation in security and charges very affordable rates. **What problems is BTCC solving and how is that benefiting you?** It is very useful when I have to enter fiat money to buy BTC and Ether, it also offers other altcoins of lower volume. ### 21. Has a 100% positive reputation for safety. **Rating:** 4.5/5.0 stars **Reviewed by:** Robert C. | Cryptocurrency Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2019 **What do you like best about BTCC?** BTCC offers a great service that offers trade crypto and fiat-a-crypto, offers other services such as Mobi BTC Wallet and Phisical Bitcoins Mint, in terms of security has a 100% positive reputation, this platform never suffered an attack. **What do you dislike about BTCC?** TCC previously offered margin operations but suspended the service in 2017. **Recommendations to others considering BTCC:** BTCC is one of the oldest platforms and has never had security problems, it is one of the platforms that I use regularly. **What problems is BTCC solving and how is that benefiting you?** It serves me a lot to exchange fiat-to-crypto and has low fees compared to other platforms, allows me to optimize my trades and get maximum returns. ### 22. More than 70 altcoins in its list of assets **Rating:** 4.0/5.0 stars **Reviewed by:** Paul M. | Cryptocurrency Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2019 **What do you like best about BTCC?** BTCC is a very secure currency trading platform, has not suffered any major attacks since its creation in 2011 and has available deposits and withdrawals in fiat currency. **What do you dislike about BTCC?** Fees are very high and discouraging for users with little money. **Recommendations to others considering BTCC:** I have used it to buy and sell bitcoins and although the fee is somewhat high the transactions are very fast. **What problems is BTCC solving and how is that benefiting you?** The purchase and sale of BTC in BTCC is very profitable because of the fluctuation of the price. The detailed graphics on the web are very accurate and help a lot. ## BTCC Discussions - [What is BTCC used for?](https://www.g2.com/discussions/what-is-btcc-used-for) - [View BTCC pricing details and edition comparison](https://www.g2.com/products/btcc/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+23%3A50%3A03+-0500&secure%5Bsession_id%5D=55b77805-5995-4d74-a5bd-0a20dbb4f93d&secure%5Btoken%5D=bea9d2a0e2f744e06145c8d01190661a80f74b92f732ef40f319ac6634e28a15&format=llm_user) ## Top BTCC Alternatives - [Coinbase Exchange](https://www.g2.com/products/coinbase-exchange/reviews) - 3.8/5.0 (121 reviews) - [Binance](https://www.g2.com/products/binance/reviews) - 4.0/5.0 (193 reviews) - [UPHOLD](https://www.g2.com/products/uphold/reviews) - 4.1/5.0 (84 reviews)