---
title: BT Automation Pty Ltd Reviews
meta_title: 'BT Automation Pty Ltd Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how BT Automation Pty Ltd works for a business like yours.
date_modified: '2026-03-17'
parent_category:
  name: Ecosystem Service Providers
  url: https://www.g2.com/categories/ecosystem-service-providers
---

# BT Automation Pty Ltd Reviews
**Vendor:** BT Automation  
**Category:** [ServiceNow Consulting Services](https://www.g2.com/categories/servicenow-consulting-services)
## About BT Automation Pty Ltd
BT Automation Pty Ltd is a Premier ServiceNow partner specializing in delivering creative, responsive, and customer-focused solutions that streamline business processes through automation. Established in 2017, the company is dedicated to providing comprehensive ICT services to clients across Federal, State, and Local government agencies, as well as non-government organizations. Their expertise lies in solution implementation, custom application design, and enhancing existing systems on the ServiceNow platform. Notably, BT Automation's team contributed to a project that earned the 2018 ACT Chief Minister's Award for Innovation for the design of ServiceNow Service Portals. Key Features and Functionality: - Solution Implementation: Utilizing the ServiceNow Implementation Methodology , BT Automation ensures that solutions are delivered correctly from the outset, aligning with best practices. - Custom Application Design: The company specializes in designing tailored applications that meet unique business requirements, enhancing the functionality of the ServiceNow platform. - System Enhancements: BT Automation focuses on improving and upgrading existing systems to optimize performance and user experience. - Low Code/No Code Approach: By adopting a low code/no code strategy, they maintain sustainable instances, allowing clients to leverage the latest ServiceNow upgrades and features seamlessly. - Certified Consultants: Their team comprises fully qualified professionals with the latest ServiceNow certifications, ensuring high-quality service delivery. Primary Value and Solutions Provided: BT Automation empowers organizations by simplifying complex workflows and automating business processes, leading to increased efficiency and productivity. Their customer-centric approach ensures that solutions are tailored to meet specific needs, resulting in successful outcomes. By focusing exclusively on the ServiceNow platform, they offer specialized expertise that helps clients maximize the value of their ServiceNow investments. Their commitment to innovation and quality has been recognized through industry awards, underscoring their ability to deliver impactful solutions.






- [View BT Automation Pty Ltd pricing details and edition comparison](https://www.g2.com/products/bt-automation-pty-ltd/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-18+16%3A36%3A09+-0500&secure%5Bsession_id%5D=f1cb60a9-1619-4313-ba1d-bd3152a1ffe2&secure%5Btoken%5D=3ac83cef491ae479e69e19deee05e82b92961f5fe6749daee87505d01cf4d95c&format=llm_user)

## BT Automation Pty Ltd Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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