BOSS Technologies USA: ORACLE BILLING AND REVENUE MANAGEMENT
Oracle Communications Billing and Revenue Management (BRM) provides a fully convergent charging and billing system to manage the entire revenue management lifecycle. From a single modular platform BRM supports charging and rating for any service, any network, any payment method, any geography and supports all customer and partner type. The solution is built with adherence to industry standards to enable application extensions for specific communications capabilities, and with pre-built integrations, through Oracle Application Integration Architecture (AIA), to key Oracle business applications such as Oracle's Siebel CRM and Oracle E-Business Suite.
Describe the project or task the provider helped with:
Time-card, payroll, and insurance within the same Government organization, but different departments.
What do you like best?
My employer (previous department) used BOSS on a larger scale. They used I.D. cards that we could swipe on a reader at the beginning and end of the day so when I logged into BOSS manually to request and enter vacation time, my regular work week was already populated. My current department does not use it in this way. Currently I log in and enter a very basic time-card on a bi-weekly basis and request time-off outside of BOSS and then enter the time once its approved into BOSS.
What do you dislike?
There is nothing I dislike. If used with all features available, it is a great product.
Recommendations to others considering the provider:
Great product when using all of the product in its entirety.
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