I enjoy being enabled to (and am SO glad to) turn scheduling over to Clients! It's easy to use, even for the tech avoidant - after some minutes of guidance. Most clients today don't need any instructions on it at all, and that frees up an entire post - "the front desk!" I now use it to pre-screen clients - if they won't use it to schedule, that's something we should likely know about that client! BookedIN's integrations are beyond my needs (as well as of most, I'd imagine!) and their customer service is friendly, and top-notch efficient! Review collected by and hosted on G2.com.

The Only "downside" to using BookedIN might be those Clients that are somewhat tech averse avoiding it - yet even they, in my experience, can learn to use BookedIN with some gentle guidance, and today - what is not tech based? Review collected by and hosted on G2.com.

We’ve been using Bookedin at El Gallo Catrin Barber Studio since 2022, and we’ve come to rely on it for online bookings, text and email reminders for our clients, and on-the-go scheduling with calendar syncing.

We initially chose Bookedin because we didn’t like the idea of other booking systems sharing your client list with others—passing clients on to other barbers and stylists when your calendar was fully booked. Four years later, we still renew and stick with Bookedin because they’re honest, supportive, and quick to respond.

When something goes wrong, whether it’s a system outage or a text provider outage, they usually notify us before we even notice. They provide a realistic timeline for a fix and then follow up to explain what happened and what they’re doing to prevent it going forward. On top of that, we rarely go many months without an email checking in to see how things are going, whether we need anything, or if we have suggestions. The price structure also works really well for our setup: it supports us in a single-chair situation while still leaving room to expand as we grow.

We also use this to connect our calendars clearly so we don't double book ourselves with our personal calendars. We also easily inserted Bookedin into our SquareSpace site for online booking that our clients LOVE. Using the iPhone app is easy, and then the website based calendar / system is easy and clear on our iPad and computers. Review collected by and hosted on G2.com.

Our only request is a waiting list, which Bookedin has reached out to us and discussed adding in the future. Review collected by and hosted on G2.com.

I use Bookedin for my tattoo shop, Mind’s Eye Tattoos, and have been using it for the last six years. It's a great tool because it makes it easy for clients to book in and for me to manage bookings and client information. I like the ability to organize appointments and how it integrates perfectly with my current website, allowing clients to book, reschedule, cancel, and manage their appointments. I can customize the options available based on time required for each tattoo, and it gives customers more options for booking. The initial setup was very easy too. Review collected by and hosted on G2.com.

I think an area that could be improved would be to allow customers to add pictures when they book in. Review collected by and hosted on G2.com.

I appreciate managing my calendar and clients booking appointments for piercings. Bookedin helps me with appointment reminders two days and a few hours before the appointment, which saves me time and money since I no longer need to pay someone to do it. I also like the CRM management and the appointment booking page in the name of my business Sim’Art Tatouage, as well as the 'book appointment' button on Facebook and on my Qweb site. I find that Bookedin is easy to learn with many different options, even though I haven't watched the initial tutorial. Review collected by and hosted on G2.com.

I would have liked to have social media messages directly in the app! It's the only thing that's missing. Review collected by and hosted on G2.com.

Bookedin seamlessly helps me keep track of scheduling, while also providing my clients text and/or email reminders and confirmations of their appointments. All of my client cards are in one spot and easily accessible. This software has kept me from having to track down clients who "forgot" their appointments, it's been a game changer. Review collected by and hosted on G2.com.

Bookedin does allow you to track payments made through certain platforms. I'd love to see added options to manually mark appointments as paid if a tangible payment has been submitted by the client, or perhaps they've paid through a different platform not tracked by Bookedin. It would also be helpful to be able to create a summarized report of your appointments at the end of the month or year to help with accounting. Review collected by and hosted on G2.com.

Easy to use and free until you need more options. Easy to use and the features are great. Review collected by and hosted on G2.com.

Nothing, it is awesome!! There are so many features that there is nothing left to add. Review collected by and hosted on G2.com.

I’ve been using Bookedin for 5 years and have never had a problem, the ease of use for me and my customers is Amazing and they love the reminders, when I added a second barber to the app the process was easy, and my customers love that they don’t have to download an app to book with us. Gus’s Barber Shop will continue to use this platform for years to come Review collected by and hosted on G2.com.

I have had no issues with this app since I started using it Review collected by and hosted on G2.com.

The ease of scheduling appointments and my clients being able to pick services right on the app. Review collected by and hosted on G2.com.

Sometimes there maybe a glitch but they usually get it fixed right away. Review collected by and hosted on G2.com.

The reason why I started using Bookedin was because my clients did not need to download an app to book with me. That was the most convenient thing for me, and that was the main reason why I went with Bookedin, but then I just really liked how easy it is to use and everything on the app features Review collected by and hosted on G2.com.

I don’t think there’s anything I dislike about this app Review collected by and hosted on G2.com.

I like that booked in sends confirmation reminders saving me time and money from less cancellations and no show appointments Review collected by and hosted on G2.com.

Longer text descriptions for appointment cancellation policy would be helpful Review collected by and hosted on G2.com.