BookedBy Reviews & Product Details

Founded in 2012, BookedBy is now the official cloud-based salon and spa management software partner of point-of-sale (POS) hardware manufacturer Clover (Fiserv). The partnership allows salons, barbershops, nail salons, medspas, massage spas, tattoo parlors and any type of self-care business to combine purpose-built shop management software, the industry's most sleek and modern POS devices and merchant process, in an all-in-one solution, directly out-of-the-box. Thousands of salons and spas across North America currently use BookedBy to power their online booking, appointments, walk-ins, check-ins, check-out, wait times, staff scheduling, customer management, SMS/email notifications & marketing, inventory management, instant tip payout, and so much more. Beyond being the ideal solution for independent shops, the BookedBy customer base also includes systemwide usage at brands like Sports Clips, Perfect Look, Sharkey's Cuts for Kids, Diesel Barbershop, among others, processing more than 60 million bookings and check-ins, annually. Key differentiators for BookedBy revolve around the seamless handling of appointments and walk-ins, a process some solutions struggle to manage. Additionally, access to unlimited users, unlimited support (email/phone/chat), seven days a week, and unlimited training, position BookedBy customers for success. Through the automation of redundant tasks, BookedBy reduces the strain on staff and allows them to spend more time focused on providing world-class customer experiences, and the automation reduces the likelihood of human error. Benefits: > Purpose-built salon and spa management software, modern POS hardware, and competitive merchant processing, all-in-one, out-of-the-box. > Let guests book your services anywhere, 24/7/365, through your online booking portal. > Manage appointments with easy access to client information, notes, and staff productivity at a glance. > Manage all your appointments and walk-ins from a single screen, with live and accurate wait times. > Accommodate new clients and loyal clients without giving up booking opportunities with optimized booking. > Let your customers browse and book services for appointments live, or check themselves in to the wait list. > Customers can book Add-On and Recommended services during check-in, as well as rebook at the end. > SMS and email marketing, giving you the ability to segment your campaigns for stronger relevance, increasing visit frequency and revenue. > Automated SMS and email notifications, reducing No Shows and Cancellations without staff involvement. > Instant tip payout for staff, keeping them happy, every day, while keeping you from playing ATM. > Get more reviews from clients. Automatically publish 4-star-and-above reviews to Yelp and Facebook. > Staff scheduling with time clock, saving managers hours of manual work and guaranteeing accurate timecards. > Robust inventory management provides staff with tools to completely track all products. > Customer management allows you to track all critical information for each client, helping build a stronger customer experience. > 100+ reports to help you understand your business and inform your next move. And so much more.