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BitBar

By SmartBear

4.1 out of 5 stars

How would you rate your experience with BitBar?

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BitBar Reviews & Product Details

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BitBar Reviews (34)

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Reviews

BitBar Reviews (34)

View 1 Video Reviews
4.1
34 reviews

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Ajeet P.
AP
Senior Software Test Engineer
Small-Business (50 or fewer emp.)
"Best tool for Cross Browser Testing"
What do you like best about BitBar?

CBT, is the best application for Cross Browser Testing, which help to get bug very quickly, take a screenshot once test case fail, also provide record & replay service is the best one Review collected by and hosted on G2.com.

What do you dislike about BitBar?

sometimes Web applications are not able to launch on Internet Explorer(IE 11) , and the rest of the module is perfect Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Mid-Market (51-1000 emp.)
"Excellent Browser Testing Tool!"
What do you like best about BitBar?

Easy to use. Supports TONS of browsers. Record & Play is an excellent resource! Review collected by and hosted on G2.com.

What do you dislike about BitBar?

There is nothing I dislike about this tool. A huge support tool for us. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Excellent Tool"
What do you like best about BitBar?

Ease of use.

Great sales and support staff.

Mobile device testing.

Time savings. Review collected by and hosted on G2.com.

What do you dislike about BitBar?

At this current time, nothing. Their pricing plans are confusing. They could use a middle plan level. Review collected by and hosted on G2.com.

Thomas D.
TD
Associate Director Of Development
Computer Software
Mid-Market (51-1000 emp.)
"Buggy, unhelpful support, and frustating sales interactions"
What do you like best about BitBar?

The breadth of systems and devices available. Review collected by and hosted on G2.com.

What do you dislike about BitBar?

We've run into a lot of issues over the past couple of years and our interactions with support have always been hit-or-miss: It was hard to get clear answers, or to find the right people (with the right level of technical knowledge) to talk to. Sales were really aggressive, last Fall, and we spent a lot of time trying to get clarity on a possible EDU discount. We were invited to sign contracts before having all the answers we needed. It felt a lot like a bad car dealership experience.

We were excited about the Record and Replay feature, though. It was a reason why we upgraded in 2019.

This year, when it was time for us to renew our plan, we got into the same confusing and frustrating conversations with sales. The rate they quoted us was $250 more than the renewal rate listed on our dashboard. We didn't get any explanation for the discrepancy and were asked to pay the highest rate. Nope. We'll take our business elsewhere. Review collected by and hosted on G2.com.

KH
Mid-Market (51-1000 emp.)
"CBT is a great tool at a good price"
What do you like best about BitBar?

While there are free versions of browser testing app out there, using CBT is far more thorough and much more efficient. The cost of CBT is easily paid back in saved hours of work.

The overview dashboard is quick and to the point. Review collected by and hosted on G2.com.

What do you dislike about BitBar?

While there are a lot of options to your tool (which is great and sets CBT apart from the rest), keep working on the UX, especially for novices (have a novice mode vs. expert mode, like GoogleAds does). Review collected by and hosted on G2.com.

Jake M.
JM
E-Commerce Director
Mid-Market (51-1000 emp.)
"Great Tool To Test Your Website Over Many Browsers and Devices"
What do you like best about BitBar?

I like the ease of testing our site over all the different browsers and devices. It is simple to use and the automation capabilities are outstanding if you are limited on time. Review collected by and hosted on G2.com.

What do you dislike about BitBar?

I have found nothing I dislike of the service so far. Review collected by and hosted on G2.com.

Justin B.
JB
Vendor Relations Manager
Mid-Market (51-1000 emp.)
"Help us during our testing phase"
Verified User in Computer Software
CC
Small-Business (50 or fewer emp.)
"Awesome experience to the cross browsers testing module from g2"
What do you like best about BitBar?

UI interfenece to the users user interface design is the best and liked in this module Review collected by and hosted on G2.com.

What do you dislike about BitBar?

Speed can be increased slightly to deliver the pages Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Mid-Market (51-1000 emp.)
"Really sucks!"
What do you like best about BitBar?

I prefer other tools compared to CrossBrowserTesting. Review collected by and hosted on G2.com.

What do you dislike about BitBar?

The free trial is such a great 'gotcha'.

It's supposedly a 7 day free trial -- But then when you sign up, you realize it's only available on iPad Mini and Galaxy Tab. Of course along with a message that says "Upgrade Today To Enjoy All Devices" blah blah blah.

Okay, you got me. I now totally want to signup. I feel such a great sense of trust and appreciation towards your platform.

I don't feel misled at all.

And I trust that your support service and customer service must be of equal quality to this initial experience. Review collected by and hosted on G2.com.

Chris H.
CH
Quality Assurance Engineer
Enterprise (> 1000 emp.)
"Good bang for the buck"
What do you like best about BitBar?

I like the many OS/Browser combinations and the ability to run headless browser testing (CBT gives you double threads when running headless and the tests run MUCH faster). I think with CBT you get a lot for your money when comparing to other comparable services. Review collected by and hosted on G2.com.

What do you dislike about BitBar?

I've seen a few times where the UI will change/break. Luckily I reached out and the CBT team fixed within an hour, so that was nice at least. I've also had my automated tests start randomly failing because a specific browser version is no longer supported (they changed support from Chrome 78 to Chrome 79). I would like to see the added capability of being able to upload and download files (my testing downloads PDF generated by our website and it is impossible to execute validation against them as they are stuck on the CBT VM). Review collected by and hosted on G2.com.

Pricing

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