Having used the product extensively, this reviewer finds the API documentation clear and the user interface easy to navigate. They mention a lack of notable drawbacks, though they struggle to identify any dislikes.
View Full ReviewTheir user interface and experience is outstanding. The way everything is organized and easy to navigate. I value the flexibility of their affiliate system and the diverse range of payment options. Review collected by and hosted on G2.com.
The limited customization options somewhat restrict the payment process. It lacks features and there have been occasional instances. Review collected by and hosted on G2.com.
Setting up and cloning billing configuration is easy, and Collecting and managing subscriptions is easy. Review collected by and hosted on G2.com.
Limitations for the word press and there are lack of sub-accounts. Review collected by and hosted on G2.com.
It has many subscription options and a lot of easy-to-understand tutorials. Excellent customer service. Review collected by and hosted on G2.com.
I would prefer a more in-depth affiliate system. As I understand the system you are required to add a checkout per affiliate, vs the standard code based which is the way most affiliates are tracked. I would also like an auto-pay option with instant or delayed payment choices. Another option for built-in add on of popular WP and independent affiliate systems would be a plus. Review collected by and hosted on G2.com.
We offer customized pricing for our services. It's important to us to have flexible billing options for our clientele. Billforward does a great job of allowing me to easily customize our pricing plans. One of my favorite things about Billforward is that I can clone pricing plans to make for quicker customization. This leads to less time spent on billing and more time spent on my business. Review collected by and hosted on G2.com.
I would like deeper WordPress integration. So many websites are run through WordPress and I would like to use Billforward's payment processing more easily with my website. Review collected by and hosted on G2.com.
The lay out of the service makes it very easy to use! very user friendly for someone who hasnt used the service before. And if you do have any problems the customer service team are very quick to respond to your concerns and try to resolve them for you. Review collected by and hosted on G2.com.
can not comment on this at the moment as everything seems very good. Review collected by and hosted on G2.com.
Really liked the flexibility and customisation of the platform, and the skilled technical assistance in integrating it with our environment when we rolled it out. The dashboards and portal are also very clear and easy to use. Review collected by and hosted on G2.com.
Nothing we haven't liked about Billforward! Review collected by and hosted on G2.com.
My experience has been nothing but amazing. The onboarding team members were great and helped getting it integrated to our CRM. BillForward have always provided exceptional customer support and the sheer amount of features on the platform they are providing puts other similar services to shame. A scalable product with a simple easy to use interface. Review collected by and hosted on G2.com.
Did not come across anything that I dislike. Review collected by and hosted on G2.com.
Rapid response for short notice requests and Instant turnaround times. Review collected by and hosted on G2.com.
Nothing negative to report on this service. Review collected by and hosted on G2.com.
Timely technical support provided to issues at all times. Review collected by and hosted on G2.com.
Have not experienced anything negative to comment on really. Review collected by and hosted on G2.com.
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