There are a multitude of features and aspects of Bill Spend & Expense that I think are great. It has significantly improved our workflow and reduced the time spent, not only from a card holder’s perspective but also from an administrative one. When selecting a credit card expense service, the user interface is key as well, not just the administrative side.

Our card holders love that they can control everything on the card without having to contact Admin. The policy rules within budgets are great because I can require certain things from one group of people that may be different from another. The mobile app is also great: not only is everything at my fingertips, but my card holders love the ease of use and the information available to them. Review collected by and hosted on G2.com.

Working with different credit card expense companies in the past for my business, I honestly haven't found something that I actually dislike. I learned about Bill Spend & Expense at a conference, received a demo and knew right away that I needed to bring this to our company because it had everything that I would need and more. Review collected by and hosted on G2.com.

With a larger organization this helps streamline multiple managers and leaders access to use funds while also implementing responsibility on them directly to complete transactions and be mindful of budgets. Review collected by and hosted on G2.com.

I dislike that you cannot restrict a user specifically for certain criteria on where they are allowed to spend and have to create a budget with set rules. It was difficult to create a budget without interrupting current roles and associated budgets. I specifically have physical cards for gas use and found it difficult to have a card with restrictions for someone who also needs to be a part of other budgets for virtual card use. Review collected by and hosted on G2.com.

I love that you can create digital or order physical cards for employees and easily assign budget amounts that start over monthly, or accrue. Our staff find it very convenient to use the app to take photos of receipts or forward receipts via email to Bill. I also love the cash back and the fact that it is free to use for the spend feature. We've used Bill/formerly Divy for about 5 years and haven't had any problems where we needed to contact support. Review collected by and hosted on G2.com.

Often receipts don't automatically match up when forwarding via email. Lyft has an integration with BILL, we wish it was the same for Uber. Review collected by and hosted on G2.com.

I like how easy it is to create and distribute cards. I also appreciate being able to control where each card can be used and how much it can spend. Having those controls in place helps ease my anxiety about having so many cards out there. The team was very helpful with getting our account up and going. Although Divvy did not integrate with our ERP system, it is still really easy to put the charges in the ERP system. Review collected by and hosted on G2.com.

Sometimes the budget function can be a bit confusing. I’ll think an employee has a certain amount allocated, but then their card gets declined for insufficient funds. After that, I have to go in and try to figure out why it shows they have a certain amount when, in reality, they don’t. Review collected by and hosted on G2.com.

Performance efficiency for both admin & users across the board. Not having to recreate every transaction has made a world of difference. The excuse of lagging to submit expenses has been effectively cut down to almost none. The reminder feature on missing/aged items helps every time. Could not recommend Bill Spend & Expense enough. Review collected by and hosted on G2.com.

I have heard many users report uploading receipts and later logging in to find the receipt is no longer in the transaction, and then they have already thrown away the receipt. I can't cite anything more than user error, but more than half of our users have reported this. Review collected by and hosted on G2.com.

BILL Spend & Expense is very easy to use. Having our general ledger account codes and fund groups set up in the system make it very easy for staff to code their expenses in real time. The ease of uploading receipts is also a huge benefit. Review collected by and hosted on G2.com.

At this point we don't really have many dislikes. Sometimes when you email receipts to the receipts email address to have the receipt automatically attached to a charge it sometimes doesn't recognize a match. Even when the amount is in the email. That can be frustrating at times. Review collected by and hosted on G2.com.

As an Accounting Manager, I like the real-time visibility into employee spending, customizable budgets and card controls, and the seamless expense tracking. It simplifies receipt collection, speeds up reconciliation, and integrates well with accounting systems, making month-end close much more efficient. Review collected by and hosted on G2.com.

One drawback is the integration with Acumatica. The sync can be limited and may require manual review or adjustments to ensure transactions, coding, and expense data are imported correctly. A more seamless and reliable Acumatica integration would reduce manual work and improve efficiency. Review collected by and hosted on G2.com.

This is the first time using Spend & expense software for my small business, The thing I like most I keep keep track with my spending and keep receipts, so that I don't have keep finding or I lose my receipts, it's all digital Review collected by and hosted on G2.com.

The only thing I hate is my limit on my Bill Divvy card for example a few weeks ago Bill divvy asked me do want a increase from $7,000 to $10,000 I wrote back and said yes then a week later Bill Divvy send me other email stating that my limited is going to be decrease to $7,000 and I just got the increase, why even bother giving me a increase in the first place very confusing Review collected by and hosted on G2.com.

I find BILL Spend & Expense (Formerly Divvy) very user-friendly, which makes it easy to navigate. It has made my expense reporting much easier, especially with the ability to upload receipts and categorize expenses at the moment of purchase. As an admin, I appreciate the ability to see all transactions of other cardholders. The app is very easy to set up and allows me to assign budgets, request new cards, and block cards easily. Everything feels easy and smooth. Review collected by and hosted on G2.com.

Maybe having clear instructions of how things work between the app and the web page. I tried updating the bank account used to pay the card on the web page, but it turns out the change had to be completed in the app. I only figured that out after spending some time trying to finish the update. Review collected by and hosted on G2.com.

Appreciate being able to see credit card charges as soon as they happen while giving staff the ability code and approve electronically. AI receipt matching is a time-savers. Being able to sync into our accounting software is a great feature. $0 pricing access and rewards without service fees. Support has always been helpful in resolving issues Review collected by and hosted on G2.com.

Inability to sync charges with accounting software without locking for editing (when approval or receipt upload is pending). Also admin not able to approve charges when not the manager. Review collected by and hosted on G2.com.