Befatel made it easy for me to use all the features of its platforms and explained each platform and how it works. I really like the promotional messages in Business Chat and the Smart Routing feature in the call center. The promotional messages allow me to know the customers, offers, welcome them, and increase sales. The call center and Smart Routing make it easy for the customer to reach the same employee again without consuming additional minutes or boring the customer by having to explain their needs again. Review collected by and hosted on G2.com.

Nothing at all is very comfortable to a large extent. Review collected by and hosted on G2.com.

I like how Bevatel combines all conversations into one chat, making it easier to manage communication. It also allows me to monitor employees and create reports on their efficiency, which is very useful. Additionally, I find it beneficial for enhancing sales and offers. I appreciate the capability to send campaigns to customers or update them via WhatsApp, which is great for those who don't like answering phone calls. The initial setup was very easy and straightforward. Review collected by and hosted on G2.com.

no thing ever Review collected by and hosted on G2.com.

I like how Bevatel centralizes all WhatsApp messages in one dashboard, which makes team collaboration and automation easier and more efficient. It helps us solve several challenges while managing customer communication by centralizing all messages, assigning chats to agents, automating responses, and monitoring performance. This has improved our response time and customer satisfaction. The support app from Bevatel also allows us to help and solve customer issues smoothly without delays. I appreciate that Bevatel integrates smoothly with our internal systems and supports our overall workflow. The setup was easy and well supported, allowing us to start quickly without major difficulties. Review collected by and hosted on G2.com.

We are generally happy with Bevatel, but minor improvements in reporting flexibility, future enhancements in analytics customization, and UI optimization would simply make an already strong system even stronger. Review collected by and hosted on G2.com.

I love the sophisticated service of Bevatel's employees and their professional assistance in setting up and establishing the service. I appreciate how they unify the communication platform through WhatsApp and phone calls, which helps me organize work better. Also, the call sound quality, business chat, and call center are features I liked and they work well. Review collected by and hosted on G2.com.

The services need further development and the lifting of some restrictions on the service, especially since there are many companies with lower prices and fewer restrictions. Also, the mobile applications have some issues that need to be resolved, such as notifications, communication services, and login. Review collected by and hosted on G2.com.

The calling feature in Bivatel is very excellent and very reasonably priced, and the team is very professional. I work with several companies and always recommend Bivatel, and the technical support team and sales department are very professional. Review collected by and hosted on G2.com.

It's all great so far, but it would be nice to have automatic notifications when the credit is low, or an automated daily report. These are just my suggestions. Review collected by and hosted on G2.com.

I love working on Bevatel's call center system because it facilitates communication with the client and monitoring of employees. The technical support is very fast, and when any malfunction occurs, they respond as quickly as possible. My experience with setting up Bevatel for the first time was wonderful. Review collected by and hosted on G2.com.

There is nothing. Review collected by and hosted on G2.com.

I like the development in services, especially the integration between applications. Bevatel is easy to use and allows me to reach all apps. The initial setup was very easy. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

I like the team, the professionalism, and the quality of customer service at Bevatel. The clarity and fast attendance are great too. I also appreciate the platform's easy use with the application. The initial setup was pretty well handled with clear, step-by-step guided instructions done with patience and intention. Review collected by and hosted on G2.com.

Nothing so far Review collected by and hosted on G2.com.

I like everything about Bevatel, and I find the call recording feature particularly valuable. I'd rate the ease of initial setup as a 9 out of 10, which shows how straightforward it is. Overall, I am really satisfied with Bevatel. Review collected by and hosted on G2.com.

I wish Bevatel had more integration with social media apps like Snapchat and TikTok. This would help businesses keep everything in one app. Review collected by and hosted on G2.com.

I use Bevatel for our call center operations and really appreciate how it allows communication with customers using a single number for all employees. The platform has made receiving calls through our unified number much easier. The campaign feature is something I like, as it automatically dials calls, so I don't need to contact each client individually. Setting up Bevatel was very easy and comfortable, and on top of all this, I'd give it a 10 out of 10 rating for recommending to a friend or colleague. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.