BetterQA Reviews & Provider Details

Name: BetterQA
Rating: 5.0 (48 reviews)

BetterQA started with one belief: the people who build software should not be the ones who approve it. Our founder, Tudor Brad, began his career as the first QA engineer on a healthcare platform in Florida, back when the iPhone was new. In 2018, Tudor and Ana Brad founded BetterQA in Cluj-Napoca, Romania, with 5 engineers. Today we are 50+ engineers, with 170+ client projects since then for companies in the US and Europe. We are an independent software testing company. We only test, we never build the software we test. So we never mark our own homework, and nobody on our side has a reason to close a bug that makes the code look bad. That independence is the point. Teams work with us for QA outsourcing in three ways. We can run a managed testing team that owns strategy, people, tools, and reporting. We can add dedicated engineers inside your team, under your own QA lead. Or we can do project-based testing with a clear end date. Our engineers stay long-term on one client's project, and a team can usually start within two weeks. We cover functional, mobile, API, performance, usability, and IoT testing, test automation, agentic QA, and security testing. Our clients work in fintech and banking, insurance, healthcare and medtech, energy, defence, SaaS, e-commerce, media and education. Most QA companies use tools. We build them. So far, we have built 8 proprietary tools. 5 of them support our testing work every day. BugBoard handles test management, generates test cases from code changes, and pushes bugs to Jira. Flows records browser tests once and repairs them when the page changes, with export to Cypress, Selenium, and Playwright. Auditi audits user journeys for WCAG, GDPR and FDA compliance. The AI Security Toolkit runs our own checks alongside 15 open-source scanners. BetterFlow links commits, Jira tickets and logged hours, so clients see exactly what they pay for. These 5 come included with our services, with no per-seat licences, and clients keep every test we write. The other three are Scanner, for website SEO and GEO health checks, JRNY, our own sales CRM, and Hireo, the recruitment platform we use to screen hundreds of CVs every month. BugBoard, Flows, Scanner, and the Security Toolkit connect to AI coding assistants through MCP, so developers can use them without leaving their IDE. Our work is backed by ISO 9001, ISO 27001, ISO 13485, and ISO 14001 certifications and a NATO NCIA Basic Ordering Agreement (NCAGE 1JGAL). You ship fast. We make sure it holds.

Seller

BetterQA

Discussions

BetterQA Community

Languages Supported

German, English, French, Romanian, Spanish

Services Offered

QA Process Consulting, Manual Testing, Test Automation, Performance Testing, Security Testing

Locations Serviced

Romania, Austria, Belgium, Canada, + 18 more

Overview by

Tudor Brad

Used by Aline and 2 others

Beta

Pricing

Pricing provided by BetterQA.

Custom Plan

Contact vendor for details.

Flat Rate Per Month

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BetterQA Integrations

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Alex T.

Chief Executive Officer

Computer Software

Small-Business (50 or fewer emp.)

6/5/2026

"Making Customer Support Interactions more Reliable before Release"

5/5

What do you like best about BetterQA?

What I appreciated most was their ability to approach the product the way actual users would. They explored different support journeys, revisited precious actions and checked how information appeared after multiple interactions. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

A few recommendations required us to reassess parts of the product that had already been approved for release and it ultimately resulted in a stronger outcome and reduced the risk of future complications. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Businesses building customer support platforms can benefit greatly from dedicated QA involvement. BetterQA introduced valuable attention to detail and offered useful observations to delivering a more polished product. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

We brought BetterQA on board to evaluate newly introduced support and account management functions. Their analysis revealed situations that could create confusion for user when moving between different sections of the platform. The resulting improvements made daily interactions much more predictable and efficient. Review collected by and hosted on G2.com.

Soledad V.

Freelance Financial Manager

Small-Business (50 or fewer emp.)

3/12/2026

"More Stable Releases Thanks to BetterQA’s Product-Minded Testing"

5/5

What do you like best about BetterQA?

One of the biggest benefits of working with BetterQA has been the added confidence in our releases. Their testing process helps uncover problems before they reach users, which has made our product updates far more stable. They approach QA from a product perspective rather than just checking boxes. This means they often highlight usability issues and edge cases that could impact real users. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

Occasionally there can be small coordination challenges when aligning schedules across teams, but communication has generally been smooth. Occasionally there can be minor communication gaps when requirements change quickly, but they usually adapt quickly. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

If your team wants to complete updates with greater support and reduce the risk of bugs reaching users, BetterQA is our recommended partner to consider. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

BetterQA provides a structured and reliable QA process that has helped strengthen our release cycle. For teams looking to improve product quality without expanding internal headcount, their model works extremely well. we were able to rely on experienced engineers who integrate directly into our workflow and provide consistent testing coverage. Review collected by and hosted on G2.com.

Alejandro V.

Ingeniero en Sistemas

2/12/2026

"Chrome Extension that Revolutionizes Testing"

5/5

What do you like best about BetterQA?

I like that BetterQA has a tool that allows recording tests from the Chrome browser, which has been very useful for me to speed up testing processes. I also value that they rely heavily on the use of artificial intelligence, which allows for a certain speed in the processes while ensuring the correct output of the products. I appreciate that the human group that makes up the organization is well-versed in using the most appropriate methodologies for quality assurance, and what I like the most is their willingness to always listen to the client's needs, prioritizing solutions over profit. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

Nothing Review collected by and hosted on G2.com.

Suzette N.

Account Executive

Mid-Market (51-1000 emp.)

2/4/2026

"ISO 13485-Certified QA That Caught Critical Mobile Bugs Before Release"

5/5

What do you like best about BetterQA?

What do you dislike about BetterQA?

Pricing is fair for the depth, not the cheapest but no hidden surprises. Would give 5 stars if mobile automation was fully in-house (they use Maestro for now, building their own). Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

What problems is BetterQA solving and how is that benefiting you?

Solid QA partner with strong compliance focus (they're ISO 13485 certified, which mattered for us). Found critical bugs in our mobile app before release - things Appium alone wouldn't have surfaced quickly. Team feels like an extension of ours; same engineers throughout. Flows tool helped stabilize regressions fast. Pricing is fair for the depth, not the cheapest but no hidden surprises. Would give 5 stars if mobile automation was fully in-house (they use Maestro for now, building their own). Review collected by and hosted on G2.com.

Rick M.

Marketing Specialist

Small-Business (50 or fewer emp.)

3/12/2026

"Top Level QA Support with Deep Testing That Catches Issues"

4.5/5

What do you like best about BetterQA?

Their engineers integrate seamlessly with our workflow and bring a level of testing depth that’s hard to achieve without a dedicated internal team. They consistently catch issues early and often suggest improvements before problems even reach production. It genuinely feels like having a QA department available whenever we need it. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

Getting familiar with their working patterns and timezone was challenging at times but we got used to it eventually. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

They regularly spot things we would have missed and help us release updates with much more confidence. Definitely recommend. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

BetterQA has been a great partner for our team. Their engineers are proactive, detail-oriented, and consistently catch issues before they become real problems. It feels like having a dedicated QA team without the overhead of building one internally. Review collected by and hosted on G2.com.

Winifred A.

Getting VPs to C-level roles by helping them access the open C-level roles NOT posted online

Mid-Market (51-1000 emp.)

2/6/2026

"Custom Tools That Dramatically Cut Triage Time and Clear Reporting and Proactive Support"

5/5

What do you like best about BetterQA?

Their custom tools (especially BugBoard for logs/screenshots to bugs) cut our triage time dramatically. Engineers are knowledgeable, stay long-term, and we kept the working systems/documentation after the engagement ended. Clear reporting, proactive suggestions. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

No complaints - would use again without hesitation. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

What problems is BetterQA solving and how is that benefiting you?

We've used BetterQA for two projects now. What stands out: developers don't certify their own work here - true independence. Their custom tools (especially BugBoard for logs/screenshots to bugs) cut our triage time dramatically. Engineers are knowledgeable, stay long-term, and we kept the working systems/documentation after the engagement ended. Clear reporting, proactive suggestions. No complaints - would use again without hesitation. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

3/17/2026

"Professional QA services with excellent reporting and workflow integration"

5/5

What do you like best about BetterQA?

What I like most about BetterQA is their combination of technical expertise, proactivity, and well-structured processes. Their team is very detail-oriented and consistently identifies potential issues early in the development cycle, which has helped us improve the overall stability of our products.

Another aspect I appreciate is their innovative approach, including the use of internal tools like Flows and Bugboard for reporting and project collaboration. These tools make it very easy to track daily progress, review testing activities, and maintain clear visibility across the team. Integrations with platforms like GitHub and Jira also help streamline workflows and reduce manual effort.

The interface of their tools is modern and intuitive, and it’s useful to be able to see updates and reports from colleagues working on the same project. Overall, their professionalism, strong communication, and forward-thinking mindset make collaboration smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

There’s honestly not much to dislike. If I had to point out something, it would be that some of their internal tools and features are still evolving as they continue to improve them. Occasionally new features are introduced that take a little time to fully get used to.

That being said, the team is very responsive to feedback and continuously improves the platform and processes. Updates tend to address real user needs, so the overall experience keeps getting better over time. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

I would recommend BetterQA to any team that wants to improve the quality and reliability of their software while keeping the development process efficient. Their team stands out through their proactivity, innovation, and ability to integrate seamlessly with existing workflows.

They are particularly valuable for companies that want clear communication, transparent reporting, and a QA partner that actively contributes ideas rather than just executing tasks. Their use of internal tools like Flows and Bugboard also helps keep everything well-organized and accessible across teams.

Overall, if you’re looking for a QA partner that combines strong technical expertise with a proactive and innovative mindset, BetterQA is definitely worth considering. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

BetterQA has helped us significantly improve the reliability and quality of our software releases. Before working with them, we often struggled with inconsistent testing coverage and limited visibility into potential issues before deployment. Their team brought a structured QA process, strong automation capabilities, and a very proactive approach to identifying risks early.

One of the biggest benefits has been the reduction in production bugs and faster feedback during development cycles. Their testers integrate well with our development workflow and communicate issues clearly, which helps our team resolve problems earlier and release updates with more confidence.

Additionally, their focus on innovation and the use of internal tools like Flows and Bugboard improve visibility and collaboration across teams. Overall, it has helped us improve product stability while saving time for our development team. Review collected by and hosted on G2.com.

Lautaro S.

Mid-Market (51-1000 emp.)

3/10/2026

"Impressive Tools and Expertise That Caught Subtle Bugs"

5/5

What do you like best about BetterQA?

They found subtle bugs we would've shipped otherwise. Tools are impressive (self-healing tests in Flows saved time). Pricing reasonable for expertise. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

Only reason not full 5: setup took longer due to our legacy stack, but they handled it well. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Tools are impressive (self-healing tests in Flows saved time). Pricing reasonable for expertise. Good to have an external set of eyes. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

Hired BetterQA to QA our client deliverables. They found subtle bugs we would've shipped otherwise. Tools are impressive (self-healing tests in Flows saved time). Pricing reasonable for expertise. Only reason not full 5: setup took longer due to our legacy stack, but they handled it well. Good to have an external set of eyes. Review collected by and hosted on G2.com.

Ovidiu B.

Chief Executive Officer

Small-Business (50 or fewer emp.)

12/22/2025

"Exceptional Business Insight and Tailored, Value-Driven Support"

5/5

What do you like best about BetterQA?

The team’s practical approach and strong understanding of real business processes. They don’t just follow a checklist, but take time to understand the context, ask the right questions, and adapt their approach to our needs. Communication is clear, structured, and focused on delivering value. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

At times, the level of detail can feel high, especially for teams that are not yet mature in QA practices. However, this also highlights areas for improvement and ultimately helps raise overall standards. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Be open and transparent about your processes and challenges from the start. BetterQA delivers the most value when they have full context and can work closely with your teams. Treat them as a partner, not just a QA vendor, and the outcomes will be significantly stronger. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

BetterQA helps us bring structure and clarity into our QA and process validation activities. They supported us in defining clear testing scenarios, identifying gaps early, and improving overall process reliability. As a result, we reduced rework, improved consistency across teams, and gained better confidence in our operational outputs Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

2/18/2026

"A Reliable, Professional QA Partner That Delivers Real Value"

5/5

What do you like best about BetterQA?

I appreciate their professionalism, attention to detail, and genuine commitment to delivering high‑quality QA. They communicate clearly, integrate seamlessly with the development team, and consistently go beyond basic testing to uncover deeper issues. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

There’s very little to dislike. My experience has been highly positive overall. Any minor challenges have been outweighed by the value they bring. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

If you’re looking for a reliable QA partner that feels like an extension of your team, BetterQA is an excellent choice. They’re thorough, communicative, and dedicated to ensuring your product is as robust as possible. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

BetterQA helps identify issues early in the development process by thoroughly testing for edge cases and potential failures that might otherwise go unnoticed. Their proactive approach reduces the risk of bugs making it into production, saves development time, and improves the overall stability and quality of the product. Review collected by and hosted on G2.com.