BetterQA Reviews & Provider Details

Name: BetterQA
Rating: 5.0 (48 reviews)

BetterQA started with one belief: the people who build software should not be the ones who approve it. Our founder, Tudor Brad, began his career as the first QA engineer on a healthcare platform in Florida, back when the iPhone was new. In 2018, Tudor and Ana Brad founded BetterQA in Cluj-Napoca, Romania, with 5 engineers. Today we are 50+ engineers, with 170+ client projects since then for companies in the US and Europe. We are an independent software testing company. We only test, we never build the software we test. So we never mark our own homework, and nobody on our side has a reason to close a bug that makes the code look bad. That independence is the point. Teams work with us for QA outsourcing in three ways. We can run a managed testing team that owns strategy, people, tools, and reporting. We can add dedicated engineers inside your team, under your own QA lead. Or we can do project-based testing with a clear end date. Our engineers stay long-term on one client's project, and a team can usually start within two weeks. We cover functional, mobile, API, performance, usability, and IoT testing, test automation, agentic QA, and security testing. Our clients work in fintech and banking, insurance, healthcare and medtech, energy, defence, SaaS, e-commerce, media and education. Most QA companies use tools. We build them. So far, we have built 8 proprietary tools. 5 of them support our testing work every day. BugBoard handles test management, generates test cases from code changes, and pushes bugs to Jira. Flows records browser tests once and repairs them when the page changes, with export to Cypress, Selenium, and Playwright. Auditi audits user journeys for WCAG, GDPR and FDA compliance. The AI Security Toolkit runs our own checks alongside 15 open-source scanners. BetterFlow links commits, Jira tickets and logged hours, so clients see exactly what they pay for. These 5 come included with our services, with no per-seat licences, and clients keep every test we write. The other three are Scanner, for website SEO and GEO health checks, JRNY, our own sales CRM, and Hireo, the recruitment platform we use to screen hundreds of CVs every month. BugBoard, Flows, Scanner, and the Security Toolkit connect to AI coding assistants through MCP, so developers can use them without leaving their IDE. Our work is backed by ISO 9001, ISO 27001, ISO 13485, and ISO 14001 certifications and a NATO NCIA Basic Ordering Agreement (NCAGE 1JGAL). You ship fast. We make sure it holds.

Seller

BetterQA

Discussions

BetterQA Community

Languages Supported

German, English, French, Romanian, Spanish

Services Offered

QA Process Consulting, Manual Testing, Test Automation, Performance Testing, Security Testing

Locations Serviced

Romania, Austria, Belgium, Canada, + 18 more

Overview by

Tudor Brad

Used by Aline and 2 others

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Pricing

Pricing provided by BetterQA.

Custom Plan

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Flat Rate Per Month

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BetterQA Integrations

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Martin L.

Mid-Market (51-1000 emp.)

6/28/2026

"BugBoard Turned Screenshots into Structured Reports Fast—High-Quality Regression Testing"

5/5

What do you like best about BetterQA?

Our team spent more time documenting reproduction steps than fixing code, it was time to act. As soon as we signed with BetterQA, they were integrated into our Slack and Jira. The BugBoard tool has stood out greatly for us. It enables them to convert screenshots into fully structured bug reports and test cases in just a few minutes. This used to take our internal team hours of manual work. We have peace of mind because their regression testing ahead of our 2-weekly deployments is of a high quality. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

Initially, they found it hard to go through all the bug reports created by them on JIRA on a daily basis. While our sprint retrospective we got onto this and they rapidly made their reporting filters prioritise the main edge cases first. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Prior to onboarding them, I would recommend mapping your existing sprint cycles and pipeline bottlenecks. If you want to get away from rotating freelance testers and want a team that retains knowledge of your product layout over multiple quarters, you may go for them. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

Our earlier automation testing suite was flaky and unstable. Our automation tests would often fail due to sometimes just a single character change in UI selector. As a result, we engineers had to spend endless hours on maintaining that suite. Our automated frameworks built with Cypress were taken over by BetterQA, which implemented their Flows tool for self-healing automation. The amount of test maintenance we have to do was reduced significantly. Due to being independent from development and not related to them, this QA review group finds serious logic errors that the developers of the system miss when reviewing their own work. Review collected by and hosted on G2.com.

Temitope O.

Mid-Market (51-1000 emp.)

6/28/2026

"BetterQA Security Toolkit Streamlined CI Security Scanning and Shift-Left Adoption"

5/5

What do you like best about BetterQA?

We‍‌‍‍‌ have integrated the Security Toolkit from BetterQA with our CI pipeline and it has worked really well. Our command will check more than 30 professional scanning tools before we roll out any assets. Many days of manual setup of different vulnerability tools have been done. More and more developers are getting on board to "Shift-Left" by resolving errors at the earliest possible time in the development ‍‌‍‍‌process. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

On occasions, the amount of vulnerability alerts was overwhelming when it came to sprint cycles. Fortunately, their team helped us tune the thresholds to prioritise genuine edge cases and reduce the noise considerably. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Enterprise engineering teams with sophisticated deployment schedules need to be a strong choice. State your risk appetite upfront so that they can apply the appropriate thresholds to scanning to match your particular compliance requirements. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

Previously,‍‌‍‍‌ our release timelines used to get pushed by weeks just because of vulnerability scans and penetration tests. BetterQA has totally automated this bottleneck. By blending their toolkit with our own, we have the ability to discover security weaknesses only after the code has been committed. We have much greater faith in releases. We have managed to cut the time of our post-release security patching almost by 40%, which makes our clients in the enterprise sector secure and, at the same time, our sprint velocity remains ‍‌‍‍‌unaffected. Review collected by and hosted on G2.com.

John L.

Co-Founder

Marketing and Advertising

Mid-Market (51-1000 emp.)

4/2/2026

"Reliable QA partner That Caught what We Missed"

5/5

What do you like best about BetterQA?

I liked how hands on their team was. They didn't just report issues, they explained them clearly and even suggested fixes. During one sprint, they recreated a tricky mobile bug and shared a quick walkthrough, which saved our developers a lot of time. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

At times, their detailed reports felt a bit overwhelming, especially during tight deadlines. We had to spend extra time reviewing everything. However, once we got used to their structure, it became easier to prioritize and act on the findings Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

I had recommend BetterQA to any team that needs dependable QA support. They bring clarity to testing and genuinely care about product quality. If you value catching issues before users do, they are a strong partner to have on your side Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

We needed consistent testing across landing pages, analytics tags, and ad flows. BetterQA stepped in and uncovered hidden bugs that affected user journeys. This helped us launch smoother campaigns and reduced back and forth fixes with our clients Review collected by and hosted on G2.com.

Purnima C.

Growth Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

6/15/2026

"Could Benefit from Tighter SLAs During Peak Release Cycles"

5/5

What do you like best about BetterQA?

What stood out most was their consistency and attention to detail. They didn’t just run surface-level tests — they actively explored edge cases and user flows we hadn’t fully considered.

Their bug reports were clear, reproducible, and easy for developers to act on, which reduced back-and-forth significantly. We also appreciated how smoothly they adapted to our workflow and tools without requiring much onboarding overhead. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

At times, feedback turnaround during peak cycles could be slightly slower than expected, especially when multiple features were being tested in parallel. It wasn’t a major issue, but tighter SLAs during high-release periods would make the experience even better. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

If you are a startup or product team that doesn’t have a fully mature QA function, BetterQA is a good fit to quickly improve testing coverage without hiring a large in-house QA team. They work best when you already have a clear development process and need a reliable extension for manual and automated testing.

I would recommend being very explicit about scope, priorities, and release timelines from the beginning. This helps ensure testing cycles align with your sprint schedule and avoids delays during peak release periods.

They are especially useful for teams that want to reduce production bugs and improve release confidence, but still want flexibility compared to building a full internal QA department. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

We needed extra QA capacity to support our development team because we were missing bugs during internal testing and releasing features with avoidable issues. Our in-house team was focused on development, so testing coverage was inconsistent and we lacked structured regression testing before releases.

BetterQA stepped in as an external QA partner to strengthen our testing process and make our releases more stable. Review collected by and hosted on G2.com.

Chris T.

Digital Marketing Director

Retail

Small-Business (50 or fewer emp.)

6/12/2026

"Valuable QA Support for Customer facing Digital Platforms"

5/5

What do you like best about BetterQA?

One thing I really appreciated was how proactive BetterQA was throughout the testing process. They consistently identified issues that could have affected customer inquiries, vehicle searches and appointment requests before release. Their findings were practical, well documented and helped our team make informed decisions quickly. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

At times reviewing a large batch of test results required additional coordination between teams to determine implementation priorities. However, BetterQA remained flexible, provided clarification when needed and worked closely with us to keep projects moving forward. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

I would recommend BetterQA to retail organizations that depend on reliable digital experiences. Their structured QA approach, thorough documentation and consistent communication made them a dependable partner throughout our projects. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

BetterQA helped us uncover usability issues and inconsistencies across key customer facing systems before updates were released. Their testing progress gave our team greater confidence when deploying changes and helped create a smoother experience for customers browsing inventory and submitting inquiries online. Review collected by and hosted on G2.com.

Kedar R.

Chief Executive Officer

Information Technology and Services

Mid-Market (51-1000 emp.)

6/8/2026

"Catch Issues Early and Improve Release Stability across Connected System"

5/5

What do you like best about BetterQA?

I liked the way the testing felt very practical and grounded. Instead of focusing only on isolated features, they paid attention to how everything connected and that made the findings more useful when we started fixing. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

Some of the issues they raised required us to revisit parts of the system we had already reviewed. That created a bit of extra back and forth before final approval, though it helped strengthen the final release. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Teams managing complex platform with multiple integrations would benefit from this level of structured QA involvement which brings more visibility into system behavior before release and helps reduce surprises once updates reach production. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

We were dealing with frequent uncertainty around how updates would behave once multiple systems started interacting with each other. Testing focused on checking real user flows, integrations and data movement between services. This helped bring visibility to issues before release and reduced situations where problems were only discovered after deployment. Review collected by and hosted on G2.com.

Michael F.

Senior Vice President of Sales & Marketing

Computer Software

Small-Business (50 or fewer emp.)

6/8/2026

"Identifying Critical Issues before They Reached our Users"

5/5

What do you like best about BetterQA?

The level of detail they brought to the testing process was genuinely impressive. Their team consistently looked beyond the obvious functionality and took the time to evaluate how different parts of the platform interacted across a variety of conditions. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

Several discoveries prompted us to take a closer look at related functionality than we had originally planned. At times, this meant we needed extra review and internal discussion before we could finalize the updates. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Any company investing in software development should think about having dedicated QA support in place before major releases. BetterQA helped us uncover risks that could have easily stayed hidden until after launch. Their testing process brought more clarity to our decision-making and helped us move forward with greater confidence, contributing to a more dependable final product. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

Preparing software updates for release required a high level of confidence that new functionality would work as intended across the platform. BetterQA carried out thorough validation of our key workflows and uncovered issues that hadn’t surfaced during internal testing. Their efforts helped us address important concerns before deployment, reducing uncertainty and allowing releases to move forward from a much stronger position. Review collected by and hosted on G2.com.

Daniel K.

Chief Executive Officer

Information Technology and Services

Small-Business (50 or fewer emp.)

6/6/2026

"Ensuring Greater Reliability across Payment and Account Workflows"

5/5

What do you like best about BetterQA?

A quality I appreciated was their ability to look beyond expected functionality and assess how the platformed across a wide range of user interactions. Their findings were detailed, clearly documented and provided valuable guidance that helped our team refine important areas of the product. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

On occasion, their testing brought attention to connected areas that were not originally part of the planned review. This required additional consideration before finalizing certain changes. Although it prolonged certain stages of the process and it helped identify considerations that might otherwise have been missed. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Business operating digital platforms that manage transactions, accounts or customer information can benefit from dedicated QA support. BetterQA contributed thoughtful insights throughout the testing process and helped us deliver updates with a higher level of readiness. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

BetterQA assisted our team during enhancements to our payment and account management platform. Their testing uncovered situations where transaction handling, account updates and system responses could behave differently under specific conditions. Implementing those recommendations enhanced usability and reduced interruptions during everyday use. Review collected by and hosted on G2.com.

Olga V.

Chief Executive Officer

Computer Software

Small-Business (50 or fewer emp.)

6/6/2026

"Supporting smoother Software Releases through Thorough Quality Assurance"

5/5

What do you like best about BetterQA?

I was particularly impressed by how thoroughly they approached the platform. Rather than focusing only on expected functionality, they examined how different actions and system interactions affected the overall user experience. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

There was occasions when their analysis brought attention to related areas that fell outside the immediate scope of the release. As a result, certain items required further discussion before final approval while this extended the review process slightly and it contributed to a more complete evaluation of the product. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Companies developing software products should consider involving QA specialists early in the release cycle. BetterQA provided a valuable external perspective, identified opportunities for refinement and played an important role in helping us deliver a more polished and dependable platform. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

BetterQA supported our team as we expanded functionality across our software platform. Their testing identified situations where user inputs, data processing and system behavior could produce unexpected results under certain conditions. Resolving those issues made platform behavior more predictable and reduced the likelihood of user confusion. Review collected by and hosted on G2.com.

Jan R.

Chief Executive Officer

Computer Software

Small-Business (50 or fewer emp.)

6/6/2026

"Improving Product Stability before Reaching a Wider User Base"

5/5

What do you like best about BetterQA?

I particularly appreciated their ability to examine the platform from different perspectives rather than relying solely on predefined requirements. They examined various usage paths, tested edge cases and documented their observations clearly and this gave our team practical guidance for refining several areas of the product. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

One challenge was that their thorough QA process at times surfaced related issues outside the original scope of the release. That prompted further discussions among multiple teams before final approval. In the end, addressing those findings early was far preferable to encountering them after launch. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Bringing an external QA team into the development cycle can reveal opportunities that internal teams may not always see. BetterQA added value through detailed analysis and practical recommendations that helped improve the readiness of our software updates. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

As we introduced new capabilities across our software platform, BetterQA conducted extensive QA validation to ensure everything functioned as intended. Their work identified cases where data handling, user actions and system responses could produce inconsistent results. Resolving findings strengthened reliability and reduced potential disruptions for users. Review collected by and hosted on G2.com.