--- title: Benchling Reviews meta\_title: 'Benchling Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 65 reviews by the users' company size, role or industry to find out how Benchling works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 65 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Laboratory url: https://www.g2.com/categories/laboratory ---

### Benchling Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **easy collaboration** features of Benchling, enhancing teamwork and streamlined documentation in the lab. [(1 mentions)](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=2005720&qs=pros-and-cons#reviews)

Users appreciate the **comprehensive history and repository** provided by Benchling in a Part 11 compliant environment. [(1 mentions)](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=2322219&qs=pros-and-cons#reviews)

Users value the **comprehensive history and repository** in Benchling's compliant environment, enhancing their compliance management processes. [(1 mentions)](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=2322223&qs=pros-and-cons#reviews)

Users value the **comprehensive history and repository** features of Benchling for seamless compliance and data management. [(1 mentions)](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=2322216&qs=pros-and-cons#reviews)

Users praise the **ease of use** of Benchling, highlighting its intuitive features for digital lab management and collaboration. [(1 mentions)](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=1687597&qs=pros-and-cons#reviews)

Users find **difficult navigation** in Benchling frustrating, hindering their ability to effectively utilize the platform. [(2 mentions)](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=2005717&qs=pros-and-cons#reviews)

Users find the **difficult usability** of Benchling frustrating, leading to challenges in navigation and overall experience. [(2 mentions)](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=2005721&qs=pros-and-cons#reviews)

Users find **navigation challenging** in Benchling, making it difficult to utilize effectively for data and sample tracking. [(2 mentions)](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=2005724&qs=pros-and-cons#reviews)

Users struggle with **navigation issues** in Benchling, finding it difficult to use effectively for data tracking. [(2 mentions)](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=2005714&qs=pros-and-cons#reviews)

Users find **data management issues** with Benchling, facing difficulties in navigation and effectiveness for tracking purposes. [(1 mentions)](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=1687883&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Benchling

##### 1. Collaboration

Users value the **easy collaboration** features of Benchling, enhancing teamwork and streamlined documentation in the lab.
[
See 1 mentions
](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=2005720&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Good as a digital laboratory notebook"

What do you like about Benchling?

I liked the ease of use as a digital laboratory notebook, the ability to add in functional tables, link detailed protocols, and tag people.

##### 2. Compliance

Users appreciate the **comprehensive history and repository** provided by Benchling in a Part 11 compliant environment.
[
See 1 mentions
](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=2322219&qs=pros-and-cons#reviews)

See Related User Reviews

RK

Robert K.

Small-Business (50 or fewer emp.)

5.0/5

"Robust Compliance Features, But Navigation Needs Improvement"

What do you like about Benchling?

comprehensive history and repository in a Part 11 compliant environment

##### 3. Compliance Management

Users value the **comprehensive history and repository** in Benchling's compliant environment, enhancing their compliance management processes.
[
See 1 mentions
](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=2322223&qs=pros-and-cons#reviews)

See Related User Reviews

RK

Robert K.

Small-Business (50 or fewer emp.)

5.0/5

"Robust Compliance Features, But Navigation Needs Improvement"

What do you like about Benchling?

comprehensive history and repository in a Part 11 compliant environment

##### 4. Data Management

Users value the **comprehensive history and repository** features of Benchling for seamless compliance and data management.
[
See 1 mentions
](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=2322216&qs=pros-and-cons#reviews)

See Related User Reviews

RK

Robert K.

Small-Business (50 or fewer emp.)

5.0/5

"Robust Compliance Features, But Navigation Needs Improvement"

What do you like about Benchling?

comprehensive history and repository in a Part 11 compliant environment

##### 5. Ease of Use

Users praise the **ease of use** of Benchling, highlighting its intuitive features for digital lab management and collaboration.
[
See 1 mentions
](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=1687597&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Good as a digital laboratory notebook"

What do you like about Benchling?

I liked the ease of use as a digital laboratory notebook, the ability to add in functional tables, link detailed protocols, and tag people.

### 5 Cons or Disadvantages of Benchling

##### 1. Difficult Navigation

Users find **difficult navigation** in Benchling frustrating, hindering their ability to effectively utilize the platform.
[
See 2 mentions
](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=2005717&qs=pros-and-cons#reviews)

See Related User Reviews

RK

Robert K.

Small-Business (50 or fewer emp.)

5.0/5

"Robust Compliance Features, But Navigation Needs Improvement"

What do you dislike about Benchling?

Not sure how to use the audit trails, and it can be difficult to navigate intuitively

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Good as a digital laboratory notebook"

What do you dislike about Benchling?

I disliked the use of benchling as a data and sample tracking system. It was very difficult to both use and navigate even after getting something more

##### 2. Difficult Usability

Users find the **difficult usability** of Benchling frustrating, leading to challenges in navigation and overall experience.
[
See 2 mentions
](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=2005721&qs=pros-and-cons#reviews)

See Related User Reviews

RK

Robert K.

Small-Business (50 or fewer emp.)

5.0/5

"Robust Compliance Features, But Navigation Needs Improvement"

What do you dislike about Benchling?

Not sure how to use the audit trails, and it can be difficult to navigate intuitively

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Good as a digital laboratory notebook"

What do you dislike about Benchling?

I disliked the use of benchling as a data and sample tracking system. It was very difficult to both use and navigate even after getting something more

##### 3. Navigation Difficulty

Users find **navigation challenging** in Benchling, making it difficult to utilize effectively for data and sample tracking.
[
See 2 mentions
](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=2005724&qs=pros-and-cons#reviews)

See Related User Reviews

RK

Robert K.

Small-Business (50 or fewer emp.)

5.0/5

"Robust Compliance Features, But Navigation Needs Improvement"

What do you dislike about Benchling?

Not sure how to use the audit trails, and it can be difficult to navigate intuitively

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Good as a digital laboratory notebook"

What do you dislike about Benchling?

I disliked the use of benchling as a data and sample tracking system. It was very difficult to both use and navigate even after getting something more

##### 4. Navigation Issues

Users struggle with **navigation issues** in Benchling, finding it difficult to use effectively for data tracking.
[
See 2 mentions
](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=2005714&qs=pros-and-cons#reviews)

See Related User Reviews

RK

Robert K.

Small-Business (50 or fewer emp.)

5.0/5

"Robust Compliance Features, But Navigation Needs Improvement"

What do you dislike about Benchling?

Not sure how to use the audit trails, and it can be difficult to navigate intuitively

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Good as a digital laboratory notebook"

What do you dislike about Benchling?

I disliked the use of benchling as a data and sample tracking system. It was very difficult to both use and navigate even after getting something more

##### 5. Data Management Issues

Users find **data management issues** with Benchling, facing difficulties in navigation and effectiveness for tracking purposes.
[
See 1 mentions
](https://www.g2.com/products/benchling/reviews?filters%5Bsentiment_snippet%5D=1687883&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Good as a digital laboratory notebook"

What do you dislike about Benchling?

I disliked the use of benchling as a data and sample tracking system. It was very difficult to both use and navigate even after getting something more

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 ![James A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James A.")
JA

James A.

Small-Business (50 or fewer emp.)

4/28/2023

"Benchling allows you to structure data to save time and gain valuable insights."

4.5/5

What do you like best about Benchling?

Benchling enables you to define a rich, biologically-aware data model, which connects to inventory, sample management, and structured electronic notebook entries. Review collected by and hosted on G2.com.

What do you dislike about Benchling?

Benchling has a good API and Python SDK, but lacks good documentation and does not have sufficient examples or guides for developers. Review collected by and hosted on G2.com.

What problems is Benchling solving and how is that benefiting you?

Tracking sample data and storing data in a structured way that can be easily analysed and visualised. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![George M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "George M.")
GM

George M.

Consultant

Mid-Market (51-1000 emp.)

12/14/2022

"Engaged Customer"

5/5

What do you like best about Benchling?

The Registry system is an excellent tool for collecting characteristic data for sample lots, linking that information back to early discovery sequence data, and bringing that information into the ELN and Insights dashboards. We are getting a full view of individual sample lots and can also look at metrics in aggregate for pipeline QC. The Registry is very easy to configure and maintain. Review collected by and hosted on G2.com.

What do you dislike about Benchling?

It's very pricey, particularly the Lab Automation module, and we have to watch how we use the different application licenses. The company also has preferred partners for specific support projects, like legacy data imports, and seems unable or unwilling to engage other service providers for those tasks. Review collected by and hosted on G2.com.

What problems is Benchling solving and how is that benefiting you?

We are implementing a data tracking system end-to-end on a biologics discovery pipeline. Combined with equipment integrations and the development of data automation via their excellent API, we are automating nearly all data management processes and giving our scientists easy access to their assay results and linked entities. We are eliminating redundancy, increasing accuracy, and reducing errors caused by manual file management. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Helen G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen G.")
HG

Helen G.

Small-Business (50 or fewer emp.)

4/19/2023

"R&D Lab Notebook"

4/5

What do you like best about Benchling?

Lots of features, easy to connect all data to an entity Review collected by and hosted on G2.com.

What do you dislike about Benchling?

Not the most user friendly, lots of features but difficult to find them Review collected by and hosted on G2.com.

What problems is Benchling solving and how is that benefiting you?

All data is consolidated onto 1 platform and is secure Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology")
UB

Verified User in Biotechnology

Small-Business (50 or fewer emp.)

4/19/2023

"Use benchling for tracking processes, inventory and insights."

5/5

What do you like best about Benchling?

Easy to use

Lots of add on

Great support team Review collected by and hosted on G2.com.

What do you dislike about Benchling?

can't have tables \>500 rows

Sometimes work arounds are required - e.g. with containers. This can be tricky

Easier way to add COSHH and RA Review collected by and hosted on G2.com.

What problems is Benchling solving and how is that benefiting you?

All documents in one place

easy to control access and sharing of projects

Tracking of metrics Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology")
UB

Verified User in Biotechnology

Small-Business (50 or fewer emp.)

4/19/2023

"Analytical chemists use it too"

4/5

What do you like best about Benchling?

it's expandability to into other type of work within bio-investigative work Review collected by and hosted on G2.com.

What do you dislike about Benchling?

learning curve is steep but worth it once you realize all its capable of doing for a team Review collected by and hosted on G2.com.

What problems is Benchling solving and how is that benefiting you?

connectivity among the team was a big issue. now visibility and connectivity is solved Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology")
UB

Verified User in Biotechnology

Enterprise (\> 1000 emp.)

4/18/2023

"Benchling Review"

3.5/5

What do you like best about Benchling?

Its low learning curve and traceability of data. Review collected by and hosted on G2.com.

What do you dislike about Benchling?

I don't like how it doesn't allow for easier use of mixture prep and recipes. That system needs to be overhauled. Review collected by and hosted on G2.com.

What problems is Benchling solving and how is that benefiting you?

Connecting large amounts of data and experiments across different teams Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Maddison M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maddison M.")
MM

Maddison M.

Master of Philosophy Student

Small-Business (50 or fewer emp.)

1/31/2023

"One regret is not getting it sooner."

5/5

What do you like best about Benchling?

Benchling has improved our cross-functional team collaboration, improving out overall R&D pipeline Review collected by and hosted on G2.com.

What do you dislike about Benchling?

There's a lot of data entry and it's a steep learning curve initially. There also aren't many specific applications for product development (financial forecasting, or support with integrating into other software). Review collected by and hosted on G2.com.

What problems is Benchling solving and how is that benefiting you?

Mol Bio + lab automation workflows, cross functional workflows, transparency between teams, better collaboration and better sample tracking and data, results capture across the entire organisation. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology")
AB

Verified User in Biotechnology

Small-Business (50 or fewer emp.)

4/18/2023

"Benchling provides a user-friendly ELN and inventory management solution that is easy to learn"

4/5

What do you like best about Benchling?

- Easy to learn

- Clean user interface

- Highly customizable Review collected by and hosted on G2.com.

What do you dislike about Benchling?

- Non-HIPAA compliant subject data storage Review collected by and hosted on G2.com.

What problems is Benchling solving and how is that benefiting you?

Benchling provides a user-friendly ELN that is easy to complete and audit. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Joshua L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua L.")
JL

Joshua L.

Associate Director, Computational Biology 

Small-Business (50 or fewer emp.)

7/6/2021

"Great R&D cloud LIMS for start-ups"

4.5/5

What do you like best about Benchling?

The registry system is quite easy to configure and maintain. It takes some of the pain out of schema migrations and all the Dev/Ops issues to maintain a database of your own for certain application stacks. If you use the registry as your primary data store, all the entities can be referenced in the notebook ELN tool. Customer service is excellent (they are highly responsive when issues arise and they always let you know whether something is possible or not to fix). The API can be used to hack together powerful synthetic biology workflows (far beyond what is achievable with the UI alone). For the most part, the documentation is excellent and the API is getting more performant over time. Review collected by and hosted on G2.com.

What do you dislike about Benchling?

This software is a little pricey and so we have to be selective about which users can have access. The other thing is I wish it was easier to have a STAGE and PROD instance where the schemas, data, permissions, etc. are mirrored more regularly. Review collected by and hosted on G2.com.

Recommendations to others considering Benchling:

Take it slow during the onboarding process. You should expect to really invest some quality time to train your team members. Review collected by and hosted on G2.com.

What problems is Benchling solving and how is that benefiting you?

We are building a synthetic biology R&D pipeline (especially on the DESIGN/BUILD side) using Benchling. Review collected by and hosted on G2.com.

Show More

1/6/2022
Current UserValidated ReviewerSource: Organic

 ![Zachary H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zachary H.")
ZH

Zachary H.

Postdoctoral Researcher

Small-Business (50 or fewer emp.)

4/11/2020

"Intuitive, Fast, Effective"

5/5

What do you like best about Benchling?

Benchling has been quite intuitive for me to pick up; as an academic, the user interface is light-years ahead of other free-for-academic software (e.g. APE only lets you look at one strand at a time, and is clunky for identifying restriction sites). Being able to rapidly import other sequences from online databases and keep things in the cloud also make sharing constructs so much faster! Review collected by and hosted on G2.com.

What do you dislike about Benchling?

No way to hide the cloning wizards from my undergrads :P Review collected by and hosted on G2.com.

What problems is Benchling solving and how is that benefiting you?

Generating libraries of protein constructs to assay against fluorescent biosensors (or other reporter strains). Review collected by and hosted on G2.com.

Show More

4/11/2022
Validated ReviewerSource: Organic

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