Barracuda Impersonation Protection Reviews & Product Details

You set it up and it starts getting smarter and smarter in finding unwanted email. Review collected by and hosted on G2.com.

there are still some flaws, especially in the account takeover process. (false positives) Review collected by and hosted on G2.com.

Barracuda Impersonation Protection helps protect our M365 from domain fraud, spoofing, and protects us and our end users. Review collected by and hosted on G2.com.

At this point we do not really have anything that we dislike Review collected by and hosted on G2.com.

Barcuda's Impersonantion Protection is a like a force field surrounding your organization that protects it from bad actors. If you are an old Star Trek fan you know was a force field is! Review collected by and hosted on G2.com.

This probably catches 85% of the bad email. I wish thia was ahigher, but honestly I do not know if that is actually achieavable becuass of the complexity of the threats, including AI infusion. Review collected by and hosted on G2.com.

The dashboard and color coding the threats based on relevance. I did like the short snippets about what category the attacks fall under. Review collected by and hosted on G2.com.

The reports aren't visually appealing. I would prefer to be able to create reports that I need specific details on. Review collected by and hosted on G2.com.

The ability to receive account takeover notifications. Review collected by and hosted on G2.com.

There is nothing I do not like, the product does an excellent job at offering coverage for impacted events. Review collected by and hosted on G2.com.

It is always working and blocking potentially malicious emails. Instead of relying on our users to be trained to avoid emails that are often difficult to determine are impersonating someone else; this system identifies the emails and deletes them before they even get to the user's email. I have only seen 1 false positive in the past six months out of the ten to twenty emails that are blocked daily. That one false positive was easy to resolve and allow through on the next pass. Review collected by and hosted on G2.com.

Not so much a dislike of the system but of the volume of impersonated emails being blocked every day. I continue to review these to ensure they are really impersonators. Review collected by and hosted on G2.com.

Barracuda Impersonation Protection has been a great purchase for our university. Previously, our faculty and staff were getting many spoofed emails..........and many of them appearing to come from C level executives, including President and CFO. Even though we mandate training, we still wanted a backup protection. Since implementing IP, the overwhelming majority of these spoofs get caught and the end user never sees them, other than an email notification that Barracuda had intercepted a rogue email. Review collected by and hosted on G2.com.

There haven't been a lot of downsides to the platform............other than we have had several false positives. It is a platform that you want to keep a regular check on. Review collected by and hosted on G2.com.

- It appears to prevent a good deal of unwanted email from reaching our end users.

- It removes the emails from user inboxes after identifying them as fraudulent. Review collected by and hosted on G2.com.

- It is named "Impersonation Protection," but as far as I understand it, it also blocks general phishing attempts and scams as well. The name of the service leads one to the inference that it is more limited in scope than it actually is.

- Also, with "Impersonation Protection" in mind, I want to note that it has in times past allowed fraudulent emails through which displayed our president's name, but was from a gmail address or other email domain that was not our own. I would have expected it to do better than that given that it should be able to see the names of people in our company and compare those to emails that pretend to be from people of the same name. I will say that this specific issue has not presented itself particularly recently, so it may have improved over time.

- It does miss some emails that I really feel it ought to be capable of remediating. Things like some fake docusign emails or emails with "attachments" that are really just a picture of an attached file in the email. I think some of these are just using images to get around spam filtering which is an old and well-known technique in my mind.

- I also tend to feel like some of the emails that it blocks should be getting filtered out by the "regular" Barracuda filtering and shouldn't need to be remediated by the Impersonation Protection service specifically. I can't be objective about it however. I just think some of the scam emails for example, should be detectable by the regular spam filtering.

- The process for reporting missed emails is fine, but I feel like those should be going to an email address that reflects the current product name, rather than the old "Sentinel" name.

- I feel like there ought to be logs available which would show every email that Impersonation Protection has reviewed. I can only see which ones have been remediated.

- It seems like many of the emails that get categorized as "impersonation" are really just spam, scam, or general phishing; not impersonation specifically. Review collected by and hosted on G2.com.

We have been using Barracuda Impersonation for 6 months, and the at-a-glance visibility it gives us into the state of our user's accounts is invaluable. Already it has stopped several account take over attempts, by alerting us when an account was being accessed from outside the country or when rules were being created for an account. The easy to use step-by-step account review has helped us verify nothing malicious has gone out of our user's accounts, and clamp down immediately when an alert goes off.

We were able to set it up in 15 minutes and were up and running checking all our user's connectivity for the past month on the same day. Connecting it to M365 was a breeze, and it uses robust connection APIs. We use this every day.

Barracuda support has always been just a phone call away, and they always have answers to all our communication questions. Review collected by and hosted on G2.com.

It would be fantastic if it played a larger role within the M365 ecosystem. Microsoft has a larger ID Threat Protection platform, but it's cumbersome and difficult to get going, and requires advanced licensing.

Barracuda gives us some of that functionality, but additional reporting like device compliance, or additional user Identity metrics would be extremely helpful. Review collected by and hosted on G2.com.

It definitely works. It's dead simple to set up and another layer of protection that reduces the number of scams reaching inboxes. Review collected by and hosted on G2.com.

There are a lot of false positives. I'm not entirely convinced of its usefulness. Review collected by and hosted on G2.com.