Backbase CXP

4.5
(3)

Backbase Customer Experience Platform (CXP) helps you create personal and relevant, omni-channel digital experiences.

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Showing 3 Backbase reviews
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Backbase review by Theo S.
Theo S.
Validated Reviewer
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"A journey with Backbase"

What do you like best?

Open ended architecture, flexible integration, powerful tool for building cutting edge UI and portal related features like user personalizations and customizations, structured content widgets makes the content management a breeze. Having worked with many other vendors, my experience working with Backbase is an excellent with a two way partnership with a trusted dependable vendor who is an industry leader, early adapter, suitable for agile development and delivery capabilities which can be quick to market.

What do you dislike?

Room for improvement related to the portal / widgets import process vs publishing. Preserving user preferences and customizations during product upgrades.

Recommendations to others considering the product:

It is a high end tool for portal related features and functionality and flexible content management. Not suitable for most common web applications.

What problems are you solving with the product? What benefits have you realized?

UI and portal related features like user personalizations, customizations and targeting. Content management using structured content widgets.

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Backbase review by Tapendra Singh G.
Tapendra Singh G.
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Backbase Omnichannel Solution"

What do you like best?

I love the way you can setup the widgets and use across the channels

What do you dislike?

Sometimes it's hard to get out of the backbase envy when the you have to customise something which is not offered by backbase

Recommendations to others considering the product:

Go for it, the product is ready to market their if used effectively

What problems are you solving with the product? What benefits have you realized?

It's helping us to setup the digital bank ecosystems quickly and efficiently

What Digital Experience Platforms (DXP) solution do you use?

Thanks for letting us know!
Backbase review by Administrator in Consumer Electronics
Administrator in Consumer Electronics
Validated Reviewer
Review Source
content

"Excellent functionality with more to grow"

What do you like best?

Flexibility, functionality and overall the design to move clients to enhanced self-service

What do you dislike?

Lack of skills in the market to implement

What problems are you solving with the product? What benefits have you realized?

Drive revenue growth , enhance decision making while reducing time to market

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