Axonave Reviews & Product Details

Axonave is one customer platform for CRM, helpdesk, live chat, WhatsApp and email, built as one product with one login. Conversations from your website chat, the official WhatsApp Cloud API and email land in one inbox and go to the right team by skill. Bots built on a visual canvas answer first, in English, Bahasa Malaysia and Chinese. On Pro, AI answers only from the help-centre articles you publish and links the article it used. Card, bank and ID numbers are masked before anything reaches the AI. When a customer needs a person after hours, the bot takes a message and it becomes a ticket with an SLA. If the chat is a sale, an AI sales step asks your questions, rates the lead and books a meeting in your calendar, inside WhatsApp. Every chat, ticket and deal sits on one customer timeline, so nobody asks the customer to repeat themselves. Prices are public. Basic is $59 a month with 3 seats: CRM, helpdesk, live chat and WhatsApp. Pro is $199 a month with 5 seats and adds the knowledge base, help centre and AI, with 2,000,000 AI tokens a month. Meta bills WhatsApp messages to you directly; we add nothing per message. Try Pro free for 14 days, no card. Axonave is built in Malaysia by Axonave Technologies, the team behind PathPilot.