AWS IoT Reviews & Product Details

AWS IoT is a comprehensive suite of services designed to connect, manage, and analyze data from billions of devices, ranging from simple sensors to complex industrial machinery. It enables secure, bi-directional communication between internet-connected devices and the AWS cloud, facilitating the development of intelligent applications that respond to real-world events. Key Features and Functionality: - Device Connectivity: AWS IoT Core supports multiple communication protocols, including MQTT, HTTPS, MQTT over WebSockets, and LoRaWAN, allowing devices to connect securely and reliably without the need to manage servers. - Device Management: AWS IoT Device Management simplifies the registration, organization, monitoring, and remote management of IoT devices at scale, including over-the-air (OTA) updates. - Security: AWS IoT Device Defender provides tools to identify and respond to security issues, auditing device fleets to ensure adherence to security best practices and continuously monitoring for abnormal behavior. - Data Processing and Analytics: AWS IoT Analytics automates the collection, processing, and analysis of IoT data, enabling real-time insights and integration with machine learning models. - Edge Computing: AWS IoT Greengrass extends AWS capabilities to edge devices, allowing local data processing, messaging, and machine learning inference, reducing latency and conserving bandwidth. Primary Value and Solutions: AWS IoT addresses the challenges of connecting and managing vast networks of devices by providing a scalable, secure, and fully managed platform. It enables organizations to collect and analyze data from diverse devices, leading to improved operational efficiency, enhanced security, and the development of innovative, data-driven applications. By integrating with other AWS services, AWS IoT facilitates seamless data flow and processing, empowering businesses to make informed decisions and respond swiftly to changing conditions.

Seller

Amazon Web Services (AWS)

Discussions

AWS IoT Community

Languages Supported

Arabic, German, English, French, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Thai, Turkish, Vietnamese, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

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Top-Rated Alternatives

Tuya IoT Development Platform

4/5(13)

View All Alternatives

User Insights

Average based on 110 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

AWS IoT Integrations

(10)

Integration information sourced from real user reviews.

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AWS IoT Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is AWS IoT, and what problem is it built to solve?

AWS IoT is used to connect and manage IoT devices in the cloud, collect their data, and support real-time processing and automation. It helps teams build IoT applications without having to manage all of the underlying infrastructure themselves.

What company sizes and industries is AWS IoT the best fit for?

AWS IoT is most relevant to teams building connected-device solutions across small businesses, mid-market organizations, and enterprises. The reviewer-reported fit is especially visible in technology-focused industries, with telecommunications also represented.

Company size: Small businesses and enterprises, with mid-market teams represented as well.
Industry: Information technology and services and computer software.
Industry: Telecommunications.

What customer support options does AWS IoT provide, and how do users find the overall support experience?

AWS IoT support is available through digital channels, including email/help desk, chat, and self-service resources such as FAQs and a knowledge base. The support experience is mixed: community and documentation can help teams get moving, while users also describe difficulty getting timely or sufficiently useful assistance for specialized needs.

What tools and platforms does AWS IoT integrate with, and how do these integrations help users get more value from the product?

AWS IoT offers 10 integrations. Users describe connections across AWS cloud services, device platforms, and analytics and industrial tools.

AWS cloud and data services: Amazon S3, Lambda, DynamoDB, Kinesis, SQS, SNS, EventBridge, and Redshift.
Devices and IoT platforms: Arduino, Raspberry Pi, ThingsBoard, Node-RED, and LoRaWAN.
Enterprise and analytics tools: SAP HANA and ECC, MATLAB, Octave, and KEPServerEX.

These connections help teams route device data into storage, processing, analytics, and alerting workflows, and bring existing devices and systems into broader IoT solutions.

What features or capabilities could make AWS IoT even more useful?

AWS IoT could be more approachable and flexible for teams building and operating device fleets. Useful improvements would include:

Simpler onboarding, clearer navigation, and more step-by-step tutorials for configuration and setup.
Broader interoperability with third-party devices, protocols, and connectivity options.
More built-in device-management and data-processing tools, including easier monitoring and rule-based workflows.

Is AWS IoT considered safe and secure for handling data?

AWS IoT is valued for helping secure device connections, and users describe using certificates, authentication, authorization, and encryption as part of their deployments. Security setup and ongoing certificate management can be complicated, so teams should plan carefully for device provisioning, permissions, and credential lifecycle management.

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Atharva P.

Cloud BI Engineer

Enterprise (> 1000 emp.)

Originally submitted 7/25/2026

"Secure, Scalable IoT Connectivity with Seamless AWS Integration"

4/5

What do you like best about AWS IoT?

What I like most about AWS IoT Core is its ability to securely connect millions of IoT devices and process device telemetry in real time, without requiring organizations to manage the underlying messaging infrastructure. It supports industry-standard protocols such as MQTT, HTTP, and WebSockets, and it also provides built-in authentication, authorization, and reliable device communication.

Another strong point is how seamlessly it integrates with the broader AWS ecosystem. That integration makes it straightforward to build end-to-end IoT solutions for monitoring, analytics, automation, and event-driven applications. Review collected by and hosted on G2.com.

What do you dislike about AWS IoT?

The service includes many components—such as the Rules Engine, Device Shadow, certificates, policies, and MQTT topics—which can make the initial learning curve feel steeper. For larger deployments, designing secure device authentication and setting up appropriate topic permissions also takes careful planning. Review collected by and hosted on G2.com.

What problems is AWS IoT solving and how is that benefiting you?

AWS IoT Core addresses the challenge of securely connecting distributed IoT devices, while also supporting real-time data ingestion and automation.

Example:

We connected industrial sensors that continuously published telemetry via MQTT. AWS IoT Core authenticated each device using X.509 certificates, routed messages through IoT Rules, stored telemetry in Amazon S3, triggered Lambda functions for alerts, and streamed operational metrics into analytics services for dashboards and reporting.

Overall, this setup enabled near real-time monitoring, reduced operational complexity, and improved system reliability. Review collected by and hosted on G2.com.

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Mohith V.

Network Engineer

Small-Business (50 or fewer emp.)

5/12/2026

"Fast, User-Friendly AWS IoT with Smooth Onboarding and Valuable AI Security"

4.5/5

What do you like best about AWS IoT?

The best thing about AWS IoT is its user-friendly UI/UX and impressive speed. It comes with very affordable plans, and there are lots of advantages and integrations within the platform. It also provides a smooth onboarding process. Most importantly, the AI features add even more value by helping fight threats and adding an extra layer of security to the platform. Review collected by and hosted on G2.com.

What do you dislike about AWS IoT?

The things I didn’t like, or areas I think could be improved, start with the advertisement. They should make it more attractive so users feel encouraged to join, and they need to provide mind-blowing deals so users actually show interest in joining the platform. The main and foremost thing, though, is to introduce affordable plans so that even a common man can utilise the AWS IoT services. Also, they need to make clear promises to users, stand by what they claim, and prove those promises so users can have faith in the services. Review collected by and hosted on G2.com.

What problems is AWS IoT solving and how is that benefiting you?

The problems that AWS IoT solved for me are, first, that I can completely rely on the IoT devices because of their accurate results. They also reduce my manual workload and provide faster results, which keeps me in my comfort zone. Before using AWS IoT devices, I was using some X brand devices, and I wasn’t that satisfied. With AWS, I’m very satisfied with the services they offer me through their plans. Review collected by and hosted on G2.com.

corentin T.

Banquier

Small-Business (50 or fewer emp.)

1/27/2026

"Scalable, Secure, and Seamlessly Integrated: AWS IoT at Its Best"

5/5

What do you like best about AWS IoT?

AWS IoT offers a highly scalable and secure platform for managing connected devices. It integrates seamlessly with other AWS services, making it easier to collect, process, and analyze IoT data in real time. The flexibility and reliability of the ecosystem are major advantages Review collected by and hosted on G2.com.

What do you dislike about AWS IoT?

The platform can be complex to configure, especially for beginners, and the learning curve is quite steep. Pricing and service dependencies across the AWS ecosystem can also be difficult to predict without strong cost monitoring Review collected by and hosted on G2.com.

What problems is AWS IoT solving and how is that benefiting you?

AWS IoT solves the challenge of securely connecting, managing, and scaling large numbers of devices. It enables centralized device management, real-time data processing, and seamless integration with cloud analytics, which improves operational efficiency and supports data-driven decision making Review collected by and hosted on G2.com.

Abhiroop H.

Engineer Intern

Mid-Market (51-1000 emp.)

6/1/2026

"Platform for Real-Time Device Management"

5/5

What do you like best about AWS IoT?

Easy to connect and manage IoT devices!! Review collected by and hosted on G2.com.

What do you dislike about AWS IoT?

Pricing is complex and hard to predict!! Review collected by and hosted on G2.com.

Dhruval J.

Founder

Information Technology and Services

Small-Business (50 or fewer emp.)

10/14/2025

"Great Device Integration, but Costly for Small Enterprises"

3/5

What do you like best about AWS IoT?

The ecosystem that lets you interconnect devices with other AWS services Review collected by and hosted on G2.com.

What do you dislike about AWS IoT?

AWS in generally is good platform but for small enterprises it can be expensive to deploy and manage. Review collected by and hosted on G2.com.

Shabbir P.

Senior Software Engineer

Small-Business (50 or fewer emp.)

5/7/2024

"Perfect cloud platform for IOT device management."

4.5/5

What do you like best about AWS IoT?

AWS IOT has brought in a new world of serverless cloud web server removing the dependencing of managing a server. More secured and reliable over traditional servers. Review collected by and hosted on G2.com.

What do you dislike about AWS IoT?

Few things worth noting on the negative side is the cost. It is very costly to buy annual web services. The security protocols and management are very complicated. Review collected by and hosted on G2.com.

nageswararao o.

Project Manager

Mid-Market (51-1000 emp.)

Originally submitted 10/27/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"AWS IoT has considered most connectivity issues such that enabled features are simplified solution"

4.5/5

What do you like best about AWS IoT?

Easy configurations, Basic ingest, Scalability, Security and Flexible options enabled for customised solutions, framework of device management and device defender. Adoption and upgrade of features as per the customer feedback Review collected by and hosted on G2.com.

What do you dislike about AWS IoT?

Limited protocols, Dependency of AWS IoT on edge/gateway side, Hidden limitations and less explanation of optional fields usage like when and what to be recommended. Bridge configuration is not supporting latest MQTT specifications 5.0 Review collected by and hosted on G2.com.

Bhargav N.

Software Architect

Mid-Market (51-1000 emp.)

10/15/2022

"AWS IoT - Clean solution to manage your things"

4.5/5

What do you like best about AWS IoT?

- Easy-to-use SSL infrastructure

- Excellent SDK support for multiple platforms

- Scales well with the growing number of devices

- Out-of-the-box support for MQTT and other light-weight communication protocols

- Over The Air updates are very simple to configure and use

- Secure tunnelling if the devices are behind a network or a firewall

- Low-cost Alexa voice service integration

- Great fleet management dashboard Review collected by and hosted on G2.com.

What do you dislike about AWS IoT?

- It gets costly with time and no of devices

- Configuration can get complex at times

- SSL certificates rotation can be a pain

- One can easily lose visibility of the devices if proper tagging is not done Review collected by and hosted on G2.com.

Vignesh kumar D.

Backend Developer

Small-Business (50 or fewer emp.)

10/11/2022

"Aws services"

4/5

What do you like best about AWS IoT?

Aws is the best cloud development technology and provides n number of use cases for developers. Aws IoT is one of the best services to consume device data and process it for real-time use. Aws IoT store the SDK data and process it into a kineses stream, the managing of data was Iot good process. Review collected by and hosted on G2.com.

What do you dislike about AWS IoT?

Aws provides almost all kinds of valuable services, there are no significant dislikes in its technology, way of storing and processing the data is good. Review collected by and hosted on G2.com.

Ajumon R.

Test Engineer

Telecommunications

Small-Business (50 or fewer emp.)

7/19/2022

"Good IOT platform for both personal & professional use"

4/5

What do you like best about AWS IoT?

AWS always provides the best services. coming to AWS IoT, it's very fast and reliable. the connection between the device and the server is very fast and did not face any problems. Review collected by and hosted on G2.com.

What do you dislike about AWS IoT?

The payment is a little bit high. but I know that they provide the best service. but, for normal personal users, they can reduce some amount. i mean, many peoples are developing IoT devices from their homes. they used it for limited personal use. many cheap IoT platforms are there. but most of them are not reliable. Review collected by and hosted on G2.com.