
The product itself is clearly capable and well-designed, and I can see how it would be valuable for the right user. Review collected by and hosted on G2.com.
My experience, was disappointing due to how a refund request was handled.
Within about 10 days of purchase (and very limited use), I requested a refund after realizing the software was more robust than I needed. I was initially told the refund would be processed, but that position was later reversed and I was denied both a full or even partial refund.
At $680 a year, that level of inflexibility, especially after being told otherwise was frustrating and left a poor impression. Review collected by and hosted on G2.com.


