iATS Payments Reviews & Product Details

iATS Payments helps our organization keep track of customer donations and customer payments easily. Review collected by and hosted on G2.com.

Sometimes, it is a little challenging to look for a specific item on the page. Review collected by and hosted on G2.com.

We process payments for all our events through IATS Payment System and have never had any issues with payments or downtimes. The payments deposited directly to our account along with the fees for use are withdrawn automatically...all I have to do is enter these into my accounting system. Really like the security features to enable or disable by country. Review collected by and hosted on G2.com.

We have not had any issues or downtimes to report. I have had a download of a journal (I do this monthly) appear empty when I know for sure there were transactions for the month. Exiting and logging back in seems to clear the issue. I have had at time problems reconciling payments but the issue was at the users end...entered the wrong type of card (either MC or VISA) on their registration form and the card used was actually the opposite and reported as such in IATS. Review collected by and hosted on G2.com.

We use it to accept and process online payments. it has a great support team and it can also help you accept monthly reccuring payments without any issue. It supports all kind of payments such as credit card or netbanking. Review collected by and hosted on G2.com.

Everything is good but one thing which i think can be improved is not charging processing fees immediately i think all the processing fees should be deducted at the same time.

Ui can be updated as well. Review collected by and hosted on G2.com.

It's a great payments solution for an organization looking for a secure and transparent payment solutions system. The best part is its payments are processed at specific times and they are 100% on time always. You can integrate it with Salesforce as well, which boosts its usability. Review collected by and hosted on G2.com.

I have faced some issues when many users try transacting at the same time; transactions seem to fail and the user has to wait for a refund for canceled transactions. The website is a bit laggy as well. Review collected by and hosted on G2.com.

Things I like might be how easy it is to navigate though the information and that it could easily be implemented to process online donations and the customer service is always active at any time for any inconvenience. Review collected by and hosted on G2.com.

I wish the way I use reports was more intuitive. Review collected by and hosted on G2.com.

It can process ACH transactions as well for monthly payments and its integration with Salesforce makes it a powerhouse. It has a very smooth UI as well. It also tells the name of the transaction doer in the statement, which is a very big plus. We also use it for processing monthly payments to our users. Review collected by and hosted on G2.com.

Setting up recurring transactions is a headache; it has too many steps which could have been easily skipped if it was properly done. The UI is smooth but it's a bit old-looking; it can be modernized. Review collected by and hosted on G2.com.

Reports generated of the transactions are very easy to understand it has name of the users and the names are geniune as they are taken from credit or debit card. Refunds are smooth and the overall system is very efficient. Review collected by and hosted on G2.com.

Customer support is good but the process to get or reach actual human help us very lengthy and tidous, but the time you get actual human support your query is mostly resolved in 1 or 2 working days. Review collected by and hosted on G2.com.

It's basically a payment solution which helps you accept payments on a monthly basis or also individually every time. It's a great solution for both small and big enterprises who are looking for a payment system with less charges. Review collected by and hosted on G2.com.

Its setup is a bit tedious; it takes a lot of time to be integrated into your current system. The UI is also outdated and can be modernized as well. Other than that, I don't find any major cons in this application. Review collected by and hosted on G2.com.

We just love its functionality as it can act both as a payment processor and payment acceptor. It's very easy to assimilate this software in your current organization. The IATS team is very helpful as well. Review collected by and hosted on G2.com.

Integration is easy; you don't have to do much, but it can take a lot of time to fully integrate IATS Payments with your current system. Other than that, I don't find any con with it. Review collected by and hosted on G2.com.

we use it as a primary payment solution it was great as it supports payments in multiple currencies and at exact conversion rates so this was the feature we like the most with IATS Payments. Review collected by and hosted on G2.com.

User interface is shabby and looks very old it should be updated to modern design and at the time of payments if failure occurs then some users have reported refund takes a long time to reflect in source account. Review collected by and hosted on G2.com.