I appreciate Askable's ability to combine multiple vendor types into one platform, which makes it more cost-efficient and provides synergies compared to using separate vendors. Its quick and easy setup, once mastered, allows for agile and efficient project turnarounds. The quality of respondents is consistently high, enhancing the reliability of survey and qualitative data. I find the recruitment process straightforward, with incentives effectively managed within the platform, and I value the reactive nature of the platform that keeps respondents engaged. I have also found benefits in using Askable in combination with other platforms for extended research capabilities. Review collected by and hosted on G2.com.

I find the setup process challenging without proper guidance. As a new user, a crash course is essential, ideally provided by an Askable representative. The learning curve can be steep, and without someone to guide through the platform's intricacies, it can feel overwhelming. The AI analysis features are not as developed as I would like, and there is potential for improvement. The platform seems to be primarily designed for UX research in digital environments, which limits its utility for those working with physical products. The recruitment survey features are fairly basic and could benefit from being more sophisticated and versatile. More robust features for online qualitative and quantitative surveys, as well as enhanced diary study capabilities, are needed to avoid relying on multiple platforms. Review collected by and hosted on G2.com.

I think the tech is amazing. the ability to fascilitate, run and report on sessions all in a single platform is super powerful. Review collected by and hosted on G2.com.

Sometimes the researches experience isn't as strong as it could be - I def think some focus on the researches and their UX would go a long way. Review collected by and hosted on G2.com.

It's usability, intuitive design, and how easy it is to set up studies.

Also, the features that we've been able to implement into our studies have been valuable, especially when transferring separate 3rd party links to our participants. Review collected by and hosted on G2.com.

The insights editor is quite clunky, and doesn't update in real time. There was no clear way to save my work / edit, and it did cost me about half an hour. Review collected by and hosted on G2.com.

Functionality - The platform is very easy to use.

Services - I love the Askable+ service, it is very valuable for small research teams.

Support - Askable's customer success teams are incredibly helpful. Review collected by and hosted on G2.com.

Askable needs to build out their panel in the US to be as great as AU. We struggled a bit with the recruitment in the US. Review collected by and hosted on G2.com.

The key thing for me is the ability to select participants across some diverse and often niche criteria, always getting some help and guidance from the askable team around the best way to approach it. Review collected by and hosted on G2.com.

Make sure you have really thought through how you will manage quotas for your research sample, it's easy to mess up! Which I may have done a couple of times ha! It's not the simplest most intuitive method. Review collected by and hosted on G2.com.

i like that the research studies are comprehensive, for cutting edge technology and software and fairly short for fair compensation Review collected by and hosted on G2.com.

i don't like that some studies are desktop only vs others are mobile and that their app drains so much of my battery life Review collected by and hosted on G2.com.

Nice all in one platform that covers all your discovery needs. The entire recruitment process for participants couldn't be easier or faster. On top of this we find the quality of participants to be consistently high. Having a video platform within Askable that records and transcribes is also very helpful. Customer support always quick to reply when extra help needed. Review collected by and hosted on G2.com.

Bugs do pop up from time to time and occasionally have difficulty with participants getting access to the call - usually easy enough to troubleshoot.

Only other downside is Askable is moving to a subscription model that will likely be out of our price range as a smaller organisation. Review collected by and hosted on G2.com.

I really appreciate the quality of participants that Askable provides, which makes it much easier to ensure reliable data for my research. The support team is also a big plus; they're always prompt and flexible with my requests, making my job smoother. Review collected by and hosted on G2.com.

I would love for more self-service options like being able to set custom incentives. Review collected by and hosted on G2.com.

The Askable team are always great in ensuring my study has enough participants, either during the planning stages or during to check up if all participants have attended.

The ability to give report or give feedback on participants is also a great feedback loop. Review collected by and hosted on G2.com.

I have issues installing the (android) app, so am unable to receive and send messages to participants on the platform, which is super critical on the day of (in person) testing. Alternative options for efficient SMS messaging would be great. I would opt for in-platform messaging for accountability, but extra options are a time saver. Review collected by and hosted on G2.com.

My favourite thing about using Askable is that I can hand pick participants from a table organised by their screener responses. I can use filters to narrow down the list and ensure that my studies have the samples they need. Review collected by and hosted on G2.com.

I'm just starting to explore some of Askable's other features, the team are really receptive to feedback and things are updating all the time so I don't there's much I dislike to share here. Review collected by and hosted on G2.com.