--- title: ArcGIS Desktop Reviews meta_title: 'ArcGIS Desktop Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how ArcGIS Desktop works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 18 scale: '5' date_modified: '2026-09-22' parent_category: name: CAD & PLM url: https://www.g2.com/categories/cad-plm ---

ArcGIS Desktop Reviews & Product Details

User Insights

Average based on 18 real user reviews.

ArcGIS Desktop Reviews (18)

Reviews

ArcGIS Desktop Reviews (18)

4.5
18 reviews

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Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"GIS researcher with 3 years of experience"
5/5
What do you like best about ArcGIS Desktop?

ArcMap's ability to perform GIS analysis and data manipulation. Geomorphic mapping and editing features are effortless. It is user-friendly and versatile. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Desktop?

It crashes a lot of time without prompting any message. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Best software for GIS"
4.5/5
What do you like best about ArcGIS Desktop?

Full and complete solution for GIS analytics Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Desktop?

Maybe a lot of configurations, but in the end it is a benefit :-) Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Great Platform, Easy to Use Features, Wonderful UX"
4.5/5
What do you like best about ArcGIS Desktop?

Wide range of tools to use for mapping and great data management capabilities. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Desktop?

The software is complex and can be very difficult to learn. Review collected by and hosted on G2.com.

Mark M.
MM
Mark M.
Senior Traffic Modeller
Enterprise (> 1000 emp.)
Originally submitted 8/21/2022
"Powerful commercial software with essential functions in one place"
4.5/5
What do you like best about ArcGIS Desktop?

Very clear documentation with examples for each GIS function or tool Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Desktop?

Cost of commercial license limits the accessibility for less advanced users who are not given any chance to learn Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Easy to use"
4.5/5
What do you like best about ArcGIS Desktop?

Program was easy and understand and manuveur. Would recommend. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Desktop?

lags at times but not often enough to effect outcome. Review collected by and hosted on G2.com.

PRASHANT A.
PA
PRASHANT A.
Sr. Consultant - OSP Design Expert
Mid-Market (51-1000 emp.)
"ArcGIS Desktop - GIS Tool"
4.5/5
What do you like best about ArcGIS Desktop?

ArcGIS Desktop is easy to use and user-friendly GIS tool. It is loaded with a lot of addons which help in completing or locating the network elements very quickly. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Desktop?

I like all the features of the ArcGIS Desktop tool, but the one thing which can be worked out is when we load much data tool starts hanging and sometimes stops performing. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Beginner"
4/5
What do you like best about ArcGIS Desktop?

Adding points to particular maps in general Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Desktop?

A lot of tool that I won't use in my work Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Small-Business (50 or fewer emp.)
"ARC GIS Desktop is so much better than online"
3/5
What do you like best about ArcGIS Desktop?

It has more capabilities than the online version Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Desktop?

It is not as intuitive to learn to use and it is too expensive for students Review collected by and hosted on G2.com.

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GU
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What is ArcGIS Desktop used for?

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Data Capture
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Data Manipulation
Geocoding
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Overlaying
Spatial Analysis
Reporting