Link copied to clipboard # ArcGIS Desktop vs ArcGIS Online Comparison - What are their main differences? Share [ Export ](/compare/arcgis-desktop/arcgis-online/export.csv) ArcGIS DesktopArcGIS Online[+ Add Product](#) Pricing **ArcGIS Desktop** No pricing available **ArcGIS Online** No pricing available **Pricing Insights** from reviews Time to Implement **ArcGIS Desktop** Not enough reviews yet **ArcGIS Online** 2 months Based on 7 responses Return on Investment **ArcGIS Desktop** Not enough reviews yet **ArcGIS Online** 16 months Based on 7 responses Perceived Cost **ArcGIS Desktop** Not enough reviews yet **ArcGIS Online** $$$$$ Average Discount **ArcGIS Desktop** Not enough reviews yet **ArcGIS Online** 13% **Pros & Cons** from reviews **ArcGIS Desktop** Not enough data **ArcGIS Online** [ Ease of Use (4) ](https://www.g2.com/products/arcgis-online/reviews?filters%5Bsentiment_snippet%5D=1655679&qs=pros-and-cons#reviews)[ Feature Functionality (2) ](https://www.g2.com/products/arcgis-online/reviews?filters%5Bsentiment_snippet%5D=1654658&qs=pros-and-cons#reviews)[ Expensive (1) ](https://www.g2.com/products/arcgis-online/reviews?filters%5Bsentiment_snippet%5D=2290708&qs=pros-and-cons#reviews)[ Expensive Subscription (1) ](https://www.g2.com/products/arcgis-online/reviews?filters%5Bsentiment_snippet%5D=2290859&qs=pros-and-cons#reviews) Integrations **ArcGIS Desktop** Not enough data **ArcGIS Online** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_24c032ed27a51ab5494e151b719bb17c/arcgis-survey123.png "Product Avatar Image") ArcGIS Survey123 ](https://www.g2.com/products/arcgis-survey123/reviews)[ View all ](https://www.g2.com/products/arcgis-online/integrations) Screenshots **ArcGIS Desktop** No screenshot available **ArcGIS Online** ![ArcGIS Online screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/94893/Philadelphia-Poverty.jpg) **Ratings** from reviews Meets Requirements **ArcGIS Desktop** 8.2 8.214 **ArcGIS Online** 8.7 8.7136 Ease of Use **ArcGIS Desktop** 8.5 8.514 **ArcGIS Online** 8.4 8.4136 Ease of Setup **ArcGIS Desktop** Not enough data **ArcGIS Online** 8.4 8.459 Ease of Admin **ArcGIS Desktop** Not enough data **ArcGIS Online** 7.9 7.957 Quality of Support **ArcGIS Desktop** 8.6 8.614 **ArcGIS Online** 8.4 8.4129 Has the product been a good partner in doing business? **ArcGIS Desktop** Not enough data **ArcGIS Online** 8.6 8.656 Product Direction (% positive) **ArcGIS Desktop** 10.0 10.015 **ArcGIS Online** 8.8 8.8135 **Features** ratings from reviews GIS 8.0 14 8.4 66 Location Intelligence Not enough data 8.8 33 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 47.1% Mid-Market(51-1000 emp.) 35.3% Enterprise(\> 1000 emp.) 17.6% Small-Business(50 or fewer emp.) 47.1% Mid-Market(51-1000 emp.) 35.3% Enterprise(\> 1000 emp.) 17.6% Small-Business(50 or fewer emp.) 29.7% Mid-Market(51-1000 emp.) 38.3% Enterprise(\> 1000 emp.) 32.0% Small-Business(50 or fewer emp.) 29.7% Mid-Market(51-1000 emp.) 38.3% Enterprise(\> 1000 emp.) 32.0% **Reviewers' Industry** [![ArcGIS Desktop](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9615380cecea9f31f257d73c63e26490/arcgis-desktop.jpg "ArcGIS Desktop")](https://www.g2.com/products/arcgis-desktop/reviews) ArcGIS Desktop Research 17.6% Higher Education 17.6% Telecommunications 11.8% Financial Services 11.8% Consulting 5.9% Other 35.3% [![ArcGIS Online](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_07a308622193f886da508e9dd849b6dc/arcgis-online.png "ArcGIS Online")](https://www.g2.com/products/arcgis-online/reviews) ArcGIS Online Government Administration 20.0% Information Technology and Services 6.9% Civil Engineering 6.3% Environmental Services 5.7% Utilities 5.7% Other 55.4% Alternatives **ArcGIS Desktop Alternatives** ![Google Earth Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1b503776988799afd39b27ecbf029a24/google-earth-pro.png "Google Earth Pro") [ Google Earth Pro ](/products/google-earth-pro/reviews) ![AutoCAD](https://images.g2crowd.com/uploads/product/hd_favicon/1531166548/autocad.svg "AutoCAD") [ AutoCAD ](/products/autocad/reviews) ![BatchGeo](https://images.g2crowd.com/uploads/product/hd_favicon/18ade3c7d488f27d74ae457b9bc53ece/batchgeo.svg "BatchGeo") [ BatchGeo ](/products/batchgeo/reviews) ![Smarty](https://images.g2crowd.com/uploads/product/hd_favicon/251a81397d6350006a5839aece7e32b1/smarty-smarty.svg "Smarty") [ Smarty ](/products/smarty-smarty/reviews) **ArcGIS Online Alternatives** ![CARTO](https://images.g2crowd.com/uploads/product/hd_favicon/cee17717b1b316da8feb204c2a7a8845/carto.svg "CARTO") [ CARTO ](/products/carto/reviews) ![Mapbox](https://images.g2crowd.com/uploads/product/hd_favicon/bd02626401775e68ffe83b8dd7556273/mapbox.svg "Mapbox") [ Mapbox ](/products/mapbox/reviews) ![MapInfo Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c279bac466618e81ea062684c2ee69a/mapinfo-pro.jpg "MapInfo Pro") [ MapInfo Pro ](/products/mapinfo-pro/reviews) ![Google Earth Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1b503776988799afd39b27ecbf029a24/google-earth-pro.png "Google Earth Pro") [ Google Earth Pro ](/products/google-earth-pro/reviews) ## ArcGIS Desktop vs ArcGIS Online - Reviewers felt that ArcGIS Online meets the needs of their business better than ArcGIS Desktop. - When comparing quality of ongoing product support, reviewers felt that ArcGIS Desktop is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of ArcGIS Desktop over ArcGIS Online.