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AQX

By Anaqua

4.4 out of 5 stars

How would you rate your experience with AQX?

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AQX Reviews & Product Details

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AQX Reviews (19)

Reviews

AQX Reviews (19)

4.4
19 reviews

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Gaurav P.
GP
Process Associate
Small-Business (50 or fewer emp.)
"This is used for patent industry"
What do you like best about AQX?

when you upload a document you can copy it once to all the patent application numbers you can also find the patent id for the different patent applications you can add reference date filling date for different applications. Review collected by and hosted on G2.com.

What do you dislike about AQX?

there is only one thing I dislike is when we upload more than four documents it takes time a bit more but when we are going to use copy then we have to add all the application id together and while coping it takes to match times. Review collected by and hosted on G2.com.

Response from Niki Burke of AQX

Hi Gaurav,

Thank you for taking the time to provide your feedback on AQX. I am glad to hear that you are happy with your experience with AQX.

I'm sorry to hear that you're having trouble with the document upload performance. Please reach out to me at nburke@anaqua.com so that I can better understand your situation and how we can help.

We look forward to supporting you,

Niki Burke

Associate Director, Product Marketing

Verified User in Computer Software
AC
Enterprise (> 1000 emp.)
"Almost our one-year anniversary with AQX!"
What do you like best about AQX?

There are so many layers to this system. Whether you use it for docketing, idea disclosure, strategy or pulling reporting - it does it all. Review collected by and hosted on G2.com.

What do you dislike about AQX?

Because it does it all, there are MANY things to learn. After a year I am STILL learning. Love that they updated their training system from ACE and now have easy to follow videos. Review collected by and hosted on G2.com.

Response from Niki Burke of AQX

Thank you for the kind review. It’s terrific that AQX is doing everything that you need it to do and we are very happy to hear that you are enjoying the new training platform, Anaqua Academy.

Best,

Niki Burke

Associate Director, Product Marketing

Verified User in Legal Services
UL
Enterprise (> 1000 emp.)
"Excellent Software with Great Customer Service"
What do you like best about AQX?

Anaqua's software is excellent in all of our docketing needs. However, where Anaqua really excels is its excellent customer service; with knowledgeable people always just a phone call away with any issues you may have. Review collected by and hosted on G2.com.

What do you dislike about AQX?

The only downside of Anaqua, if you call it that, is that it can be expensive. Review collected by and hosted on G2.com.

Sergio P.
SP
Manager, Intellectual Property Docketing
Enterprise (> 1000 emp.)
"Anaqua has several products that are very good at supporting Intellectual Property"
What do you like best about AQX?

Anaqua's products are outstanding, but their support and investment in those products are what sets them apart from other vendors. I feel they are a leader in that area. They engage with their clients and listen to their needs. Anaqua does a really good job of implementing improvements based on that feedback in their upgrades and product development. Review collected by and hosted on G2.com.

What do you dislike about AQX?

Like all other products in the industry, there are areas of improvement needed. Most notably, document workflow. This is an area that could use attention. Additionally, it is important to add better support for patent and trademark enforcement matters in their docketing systems. The current support is lacking in providing support for enforcement matters filed in countries other than the United States. The current support for US enforcement matters, also, needs additional improvement. I have brought this to Anaqua's attention and understand that they are working on some enhancements so I will reserve further critique until those enhancements roll out. Finally, it would be nice to see trademark monitoring and watch service support integrated into their PATTSY platform. Review collected by and hosted on G2.com.

Response from Nancy Hegarty of AQX

Sergio,

Thank you for your time and feedback. We appreciate you sharing with us what is working and where we need to concentrate further. You are an important member of our client community and we will work hard to incorporate your feedback. I have shared your thoughts with our Product, Professional Services and Customer Success teams.

Thank you,

Nancy

Verified User in Law Practice
UL
Small-Business (50 or fewer emp.)
"A great tool for managing large IP portfolios"
What do you like best about AQX?

The platform offers a lot of customizability for report-generating, and has a good layout that helps make reviewing large portfolios a quick process. Review collected by and hosted on G2.com.

What do you dislike about AQX?

Some features tend to be more hidden away--while they have the potential to be useful, that's only if users can find them. A written guide that outlines the various functions would be helpful, especially for larger teams. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Enterprise (> 1000 emp.)
"An Important IP Management Tool, But So Complex"
What do you like best about AQX?

For inhouse intellectual property departments in industrial companies. It is one of the indispensable solutions. Distinctive features:

- Every detail has been considered for departments with a large intellectual property portfolio

- Patent, trademark, design, domain, copyright applications can be designed for every stage starting from the invention disclosure form.

- It can follow deadlines according to local-based laws.

- It makes reminders and also allows inventors to follow their online applications.

- All processes and forms are configurable

- Also supports cloud-based operation Review collected by and hosted on G2.com.

What do you dislike about AQX?

Despite its many important features and vital features for inhouse intellectual property departments, it has the following disadvantages;

- It is quite complex to use

- it is very difficult for a new user to use this service without training

- Screen interfaces are pretty outdated

-Compared to other solutions in this area, most other services do not have this content. However, other services offer simpler and more practical solutions

- When we design a screen interface for a new study, we have a hard time

- Screen transitions are slow

- it is quite expensive Review collected by and hosted on G2.com.

Response from Nancy Hegarty of AQX

Thank you for your time and comprehensive feedback. It is so important for us to hear from our client community to ensure our product is meeting the needs of IP professionals and continues to evolve in the right direction. I have shared your feedback with our Product, Professional Services and Customer Success teams.

Thank you,

Anaqua

NH
Corporate Intellectual Property Administrator
Enterprise (> 1000 emp.)
"I would not go back to any other patent management software"
What do you like best about AQX?

The system encompasses the entire multifaceted intellectual property package with multiple dimensions for use of its tools and analysis functionality. There is multiple reporting capabilities and strength in the ability to view all entered data in analysis and graphic formats. Review collected by and hosted on G2.com.

What do you dislike about AQX?

Not knowing all of its capabilities and its respective connections to the manner in which the data that is entered and/or displayed. I am still engaging and discovering the multiple ways to capture and demonstrate the data that is entered into Anaqua for reporting and decision-making purposes. Review collected by and hosted on G2.com.

Response from Nancy Hegarty of AQX

Nina - thank you for your time and feedback. We appreciate hearing from you and our user Community. I will share your comments with our Product and Professional Service teams.

Best regards, Nancy

Frederic B.
FB
Administrateur système
Mid-Market (51-1000 emp.)
"Anaqua for the win!"
What do you like best about AQX?

Excellent communication, outstanding support. Review collected by and hosted on G2.com.

What do you dislike about AQX?

I would like the "Pattsy" platform to migrate to "Anaqua" system. Review collected by and hosted on G2.com.

Benjamin B.
BB
Senior IP Counsel
Mid-Market (51-1000 emp.)
"Anaqua is a full featured analysis and legal management platform"
What do you like best about AQX?

* Robust analysis features that visualize the data and provide robust reporting capabilities.

* Tight integrations with annuities solution, search tools, patent and trademark offices, business analysis, dashboards, validation of data, and visualization tools.

* The process flows and law engine allow management of large and complex portfolios as well as for small legal teams to manage their portfolio independent of outside counsel.

* The platform allows tracking at the matter level with family trees that visualize a family of patents or marks, at the portfolio level, and at the company level.

*Tool is flexible and configurable - we use it for all our matter management across the company and configured the modules to be custom to our company.

* Spend management allows for tracking spend, managing a budget as well as accruals, and analyzing spend information. Review collected by and hosted on G2.com.

What do you dislike about AQX?

The patent matter space is a bit cluttered with information - I wish there were options to hide some of the fields menus so I didn't have to see so much information (some of which I am unlikely to ever use). Review collected by and hosted on G2.com.

Response from Nancy Hegarty of AQX

Benjamin - thank you very much for sharing your experience working with Anaqua. It's wonderful to hear how Anaqua helps you get your critical work done. Thank you for partnering with us and driving the product roadmap forward.

Verified User in Legal Services
AL
Mid-Market (51-1000 emp.)
"Outstanding support, great features with speed and reliability"
What do you like best about AQX?

Anaqua products are an industry leader with top-of-the-line features, security, and reliability. Our legal team requires the docketing and patent/trademark tools to efficiently serve our customers. Review collected by and hosted on G2.com.

What do you dislike about AQX?

On-premise applications can require extra maintenance, as well as require VPN to function. Review collected by and hosted on G2.com.

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