
Writing
What I like best about AppMySite is how easy it is to turn an existing website into a fully functional app without having to redesign or change the original site. The entire process was simple and user-friendly, and I love that I was able to maintain the same look, feel, and features of my website. My app reflects my brand exactly the way I envisioned it. Most importantly, my customers can enjoy the same experience whether they visit my website or use my app. AppMySite made the transition from website to mobile app incredibly easy! Review collected by and hosted on G2.com.
Writing
What I dislike about AppMySite is its policy regarding updates for customers using the free plan. While I appreciate that a free option is available, I experienced a situation where my app required an update to meet Google Play Store requirements. This was not an issue caused by anything I had done, but rather an update that AppMySite needed to address on its end.
Despite explaining my concerns and contacting support multiple times, I was informed that I would need to purchase a paid subscription just to complete the update. I found this extremely disappointing because customers should not have to pay to resolve issues resulting from a platform's failure to keep up with required system updates.
In my opinion, this creates unnecessary pressure for customers to upgrade to a paid plan, even when the issue is beyond their control. I believe that if AppMySite offers a free plan, it should take responsibility for platform-related updates necessary to keep customers' apps compliant with app store requirements, regardless of their subscription level.
Although I appreciate the ease of creating an app through AppMySite, I do not believe this particular experience reflected good customer service or fair business practices. Review collected by and hosted on G2.com.


