---
title: Remote IT Reviews
meta_title: 'Remote IT Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Remote IT works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Professional Services
  url: https://www.g2.com/categories/professional-services-bd3033f2-37d6-456f-88bb-632ef5fc83f5
---

# Remote IT Reviews
**Vendor:** Andgate Systems  
**Category:** [Managed IT Services Providers](https://www.g2.com/categories/managed-it-services)
## About Remote IT
Remote IT Support For those instances when you have a small, time-critical issue or just need some advice, we offer I.T telephone support. This has also been highly successful for businesses in London, who want the reassurance of expert support without paying London rates! Speaking to one of our highly qualified technicians, you will be put back on track as quickly as possible. Using the latest online diagnostics, the fault can be spotted and dealt with remotely. If a serious problem is detected that can’t be dealt with over the phone, we will run you through all available options including dialling in using remote software. Support can be provided for desktops, laptops, servers and networks during core business hours of 8am to 5pm Monday to Friday. Out of hours service can also be offered as part of your I.T package.






- [View Remote IT pricing details and edition comparison](https://www.g2.com/products/andgate-systems-remote-it/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-08+13%3A54%3A44+-0500&secure%5Bsession_id%5D=b0c66019-f2cc-4fad-adb2-ba2da6ea292e&secure%5Btoken%5D=e610cccdbe32809a6c7da91422f8f499de22aeeaf4a65f79dba0016f9111d106&format=llm_user)

## Remote IT Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top Remote IT Alternatives
  - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (184 reviews)
  - [Growth Molecules, Customer Success](https://www.g2.com/products/growth-molecules-customer-success/reviews) - 4.9/5.0 (134 reviews)
  - [SHI](https://www.g2.com/products/shi/reviews) - 4.7/5.0 (116 reviews)