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Amazon Route 53 Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

User Insights

Average based on 145 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Amazon Route 53 Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Amazon Route 53, and what problem is it built to solve?

Amazon Route 53 is a managed DNS service used to manage domain names and direct requests to application endpoints. It helps teams handle DNS resolution and traffic routing without running their own DNS infrastructure.

What company sizes and industries is Amazon Route 53 the best fit for?

Amazon Route 53 has a broad range of positively rated users across company sizes, with small businesses, mid-market organizations, and enterprises all represented. The industries with the strongest presence include technology-related fields and several other sectors.
  • Company size — Small businesses, mid-market organizations, and enterprises.
  • Industries — Information technology and computer software, financial services, marketing and advertising, and education.

How long does it take to implement Amazon Route 53 across a team?

Implementation time varies, but going live in less than a day is the most common reported experience. Longer deployments also occur, particularly when teams are rolling out broader or more involved setups.
Time to go live Relative frequency
Less than 1 day Most common
Less than 1 month Less common
1–3 months Less common
3–6 months Less common
6–12 months Less common
More than 12 months Least common

What customer support options does Amazon Route 53 provide, and how do users find the overall support experience?

Amazon Route 53’s support experience is mixed: users describe timely, helpful responses for straightforward issues, while resolving more complex problems can take persistence. Support channels are not specified here, so the experience is the clearest guide to what teams can expect.

What is the experience like for teams switching to Amazon Route 53 from another tool?

Switching to Amazon Route 53 has often been part of consolidating DNS with AWS, or moving away from other DNS providers and self-managed setups. The reasons include closer integration with AWS services, lower costs, and a desire for more reliable DNS; the resulting experience is described as easier to manage, though the transition can still involve learning AWS’s controls and workflows.

What tools and platforms does Amazon Route 53 integrate with, and how do these integrations help users get more value from the product?

Amazon Route 53 offers 4 integrations, centered on connecting DNS management with AWS services. These links help teams point domain names to AWS-hosted applications and infrastructure from within their cloud environment.
  • Content delivery: Amazon CloudFront.
  • Container services: Amazon Elastic Container Service (Amazon ECS) and Amazon Elastic Kubernetes Service (Amazon EKS).
  • Load balancing: AWS Elastic Load Balancing.

What features or capabilities could make Amazon Route 53 even more useful?

Amazon Route 53 could be more useful with clearer navigation and better tools for managing large sets of DNS records. Users also point to opportunities to streamline record handling and expand routing and security options.
  • Make the console easier to navigate, with faster and more effective search across zones and records.
  • Add simpler bulk editing and record import or export workflows.
  • Expand routing and DNS security options, including clearer support for DNSSEC-related needs.

Amazon Route 53 Reviews (145)

Reviews

Amazon Route 53 Reviews (145)

4.5
145 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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AF
Anthony F.
solutions architect
Mid-Market (51-1000 emp.)
"Route 53 is as a gateway is amazing!"
4/5
What do you like best about Amazon Route 53?

I really love how you can create and manage all of your load balancers from one central location. I dont have to worry about remembering multiple logins to manage my endpoints. Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

It is not made very clear how to get everything to work together, even following amazon guides dont really help make it any easier. Review collected by and hosted on G2.com.

JA
Joe A.
Director Of Operations
Mid-Market (51-1000 emp.)
"The DNS system you deserve"
4.5/5
What do you like best about Amazon Route 53?

Route 53 offers all the features you need and most of the features you want for very reasonable prices. Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

I would like a few more options in terms of routing decisions that aren't really expensive especially if you're not using an alb/elb Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Mid-Market (51-1000 emp.)
Originally submitted 12/3/2018
"Route53 makes DNS management a breeze"
5/5
What do you like best about Amazon Route 53?

I like that Route53 makes it easy for me to manage multiple domains Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

it can be hard to identify ALL the DNS names that point to a single IP Address. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Best DNS Ever"
5/5
What do you like best about Amazon Route 53?

Route 53 does a great job of combining ease of management with overall flexibility of the solution. You can accomplish basic tasks very easily, but you can also dig in and do really complex and really cool things like geographic DNS, load balancing, etc. Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

There's really nothing I dislike about Route 53. Review collected by and hosted on G2.com.

Justin W.
JW
Justin W.
System Administrator
Small-Business (50 or fewer emp.)
"AWS R53 is super easy service."
5/5
What do you like best about Amazon Route 53?

I like the easy management of the DNS entries. Both in working with private and public zones are really easy and manageable. Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

The only inconvenience I have seen is the inability to search across multiple zones. But this is understandable and probably for the best. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Route 53 honest review"
4.5/5
What do you like best about Amazon Route 53?

Route 53 has a nice easy to use UI. everything need is right in front of you. the abilty to have a single pane of glass for internal records as well as exteranl records it extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

One of the negitives I have with route 53 is the inabiltiy to use the same nameservers for our domains. with our registar we have options to steamline some of our internal processes that not being able to use the same group of nameservers hinders. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Amazon Route53 - A great way to manage all DNS"
4/5
What do you like best about Amazon Route 53?

I like how Route53 updates quickly, allowing me to make adjustments to our dns for different development environments quickly. Amazon provides API connectivity as well, allowing me to automate the process. After automation, we can use our continuous integration deployment software to automatically update all settings in Route53 quickly. Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

We have some domains that have hundreds of subdomains, and sometimes searching for a specific subdomain to adjust it can be quite slow. Additionally, the documentation for the API is quite sparse, sometimes outdated, or slightly confusing. Review collected by and hosted on G2.com.

WO
Willie O.
Software Engineer
Mid-Market (51-1000 emp.)
"Integrated DNS server"
4/5
What do you like best about Amazon Route 53?

Integration within the AWS ecosystem, ease of configuring new entries. Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

You at least initially had to prefix C-name records with a period, which seemed odd to me. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"R53 ... it just works"
4.5/5
What do you like best about Amazon Route 53?

Integration with the various LBs and other AWS services is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

Lack of ability to easily export BIND-compatible zone files ... but I understand that’s because of the aforementioned weirdness that has to happen to allow integration with LBs and other AWS products. Review collected by and hosted on G2.com.

WJ
wang j.
Senior staff engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"LBR and GBR"
3.5/5
What do you like best about Amazon Route 53?

The health check feature makes the HA work better, and can avoid every instance failure. Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

Sometimes the GBR doesn't work well because sometimes it is based on the DNS server. Review collected by and hosted on G2.com.

Questions about Amazon Route 53? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
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Last activity over 3 years ago

Which three main functions does Amazon Route 53 perform?

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GU
Guest User

What is Amazon Route 53 used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

Average Discount

12%

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