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Amazon Route 53 Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

User Insights

Average based on 145 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Amazon Route 53 Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Amazon Route 53, and what problem is it built to solve?

Amazon Route 53 is a managed DNS service used to manage domain names and direct requests to application endpoints. It helps teams handle DNS resolution and traffic routing without running their own DNS infrastructure.

What company sizes and industries is Amazon Route 53 the best fit for?

Amazon Route 53 has a broad range of positively rated users across company sizes, with small businesses, mid-market organizations, and enterprises all represented. The industries with the strongest presence include technology-related fields and several other sectors.
  • Company size — Small businesses, mid-market organizations, and enterprises.
  • Industries — Information technology and computer software, financial services, marketing and advertising, and education.

How long does it take to implement Amazon Route 53 across a team?

Implementation time varies, but going live in less than a day is the most common reported experience. Longer deployments also occur, particularly when teams are rolling out broader or more involved setups.
Time to go live Relative frequency
Less than 1 day Most common
Less than 1 month Less common
1–3 months Less common
3–6 months Less common
6–12 months Less common
More than 12 months Least common

What customer support options does Amazon Route 53 provide, and how do users find the overall support experience?

Amazon Route 53’s support experience is mixed: users describe timely, helpful responses for straightforward issues, while resolving more complex problems can take persistence. Support channels are not specified here, so the experience is the clearest guide to what teams can expect.

What is the experience like for teams switching to Amazon Route 53 from another tool?

Switching to Amazon Route 53 has often been part of consolidating DNS with AWS, or moving away from other DNS providers and self-managed setups. The reasons include closer integration with AWS services, lower costs, and a desire for more reliable DNS; the resulting experience is described as easier to manage, though the transition can still involve learning AWS’s controls and workflows.

What tools and platforms does Amazon Route 53 integrate with, and how do these integrations help users get more value from the product?

Amazon Route 53 offers 4 integrations, centered on connecting DNS management with AWS services. These links help teams point domain names to AWS-hosted applications and infrastructure from within their cloud environment.
  • Content delivery: Amazon CloudFront.
  • Container services: Amazon Elastic Container Service (Amazon ECS) and Amazon Elastic Kubernetes Service (Amazon EKS).
  • Load balancing: AWS Elastic Load Balancing.

What features or capabilities could make Amazon Route 53 even more useful?

Amazon Route 53 could be more useful with clearer navigation and better tools for managing large sets of DNS records. Users also point to opportunities to streamline record handling and expand routing and security options.
  • Make the console easier to navigate, with faster and more effective search across zones and records.
  • Add simpler bulk editing and record import or export workflows.
  • Expand routing and DNS security options, including clearer support for DNSSEC-related needs.

Amazon Route 53 Reviews (145)

Reviews

Amazon Route 53 Reviews (145)

4.5
145 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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NK
nanda k.
Mid-Market (51-1000 emp.)
"Quick DNS setup and Easy management, now in a new feel"
4.5/5
What do you like best about Amazon Route 53?

Route53 is a DNS service provided by AWS, which supports many types of DNS setup, and most of all it is straightforward and easy to use. Now AWS has added much more utility features in it, one of which is the search and filtering feature, which is really great and helpful. AWS Route53 has all kinds of APIs and interfaces, like UI, CLI, Java Library, Python Library, etc., which allows you to automate. It is always better to have a single service provider for all the required things to set up a cloud-based environment, so that everything can be managed in one place. Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

There is nothing to be disliked in Route53, now there is a well-developed search feature, which I had a problem with the old UI, now that is resolved. Now I think there are a lot of pages to be navigated to complete a setup. Review collected by and hosted on G2.com.

HM
Heena M.
Small-Business (50 or fewer emp.)
"Fastest DNS Service Provider"
4/5
What do you like best about Amazon Route 53?

The best thing of AWS Route 53 is it's uptime, it's nearly 100%. The cost is only 50 cents per hosted zone, so anyone could easily afford it. It offers premium DNS service in low cost. The propagation of entries is fastest it takes only few seconds, if your Name-servers are properly set-upped. Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

AWS Route 53 is still missing the DNSSEC feature, it does not support it at all for any hosted zone in any region. The new version of AWS Route 53 is little bit complex comparing to previous version. Review collected by and hosted on G2.com.

SM
Sam m.
Senior Software Engineer
Enterprise (> 1000 emp.)
"simplified way of managing your DNS routing"
4.5/5
What do you like best about Amazon Route 53?

Easy to setup and manage your DNS endpoints

There are different type of routing ex, ipv4, cname etc,

supports with ec2,elb,rds(databases) and what else,

and additional settings like ttl helps in speeding up our change reflection

recently they have introduced aliasing, etc

right now it has improved a lot both in the UI and options wise, i have not yet explored them Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

One problem that i see in rout53 is, when i change the existing rout record (existing url) then it takes lot of time to reflect the changes,

but when i am adding a new entry then it reflects as expected

and the new layout and options seems to be bit complicated and my have lot of learning curve,

the old layout use to be quit straight forward and simple Review collected by and hosted on G2.com.

AK
Aabid K.
Small-Business (50 or fewer emp.)
"Fast and Reliable premium DNS"
4/5
What do you like best about Amazon Route 53?

I like Amazon's AWS Route 53's reliability, fast service and less propagation timing. In my opinion if nameservers are properly set, then propagation of any changes of addition doesn't take more than few seconds throughout the internet, if you are using AWS Route 53. Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

It is still lacking some functionalities, like custom/different TXT records, DNS SEC feature. And it's newest version is too-feature filled, its quite complex to use comparing to previous versions. Review collected by and hosted on G2.com.

AB
Anjali B.
Mid-Market (51-1000 emp.)
"Cheapest Premium DNS Service"
4/5
What do you like best about Amazon Route 53?

The best part of AWS Route 53 it only charge $0.5 per month per hosted zone, which is very very competitive rate. Its uptime and speed of propagation are also great. Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

It doesn't provide option for DNSSEC for external domains. The latest version is a little bit complex to use for beginners. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Have been working in software engineering for about 5 years."
4.5/5
What do you like best about Amazon Route 53?

It's very easy to set up, it does not require a lot of effort. Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

So far I have not encountered any major issue with it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy to manage all your DNS records and reliable."
4.5/5
What do you like best about Amazon Route 53?

DNS failover and latency based routing. Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

Domain registration and management might be better. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Route53"
5/5
What do you like best about Amazon Route 53?

Route53 is very easy to work with. You have many options like how can you distribute or manage your load in different regions Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

Nothing is dislikeable in it. Route is very very helpful you would love it. Review collected by and hosted on G2.com.

MR
maurizzio r.
Junior network administrator
Mid-Market (51-1000 emp.)
"Probably one of the best applications for DNS management"
4.5/5
What do you like best about Amazon Route 53?

I have recently been added to the management team of my company and I must admit that managing the corporate network as well as company DNS is very simple with Amazon route53. I like the simplicity with which you can go to change the essential data. it has a very user-friendly interface and you have to make it simple to buy a domain or manage it. from here we can set both outgoing and incoming rules on our DNS so as to better manage all the network traffic that occurs on it. Furthermore we can also apply a configuration of our DNS endpoints Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

what I don't really like is the fact that you don't have a subscription that includes everything but you have small subheadings and each of them has its own price. Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Verified User in Online Media
Mid-Market (51-1000 emp.)
"Simple DNS management"
5/5
What do you like best about Amazon Route 53?

It is amazingly simple to use and quite complicated to make a mistake in it. Specially if you use other AWS services, as it autocompletes existing endpoints for some of its services (ELBs, EBS environments, VPC endpoints) to create aliases, that way you never have to update it as long as that resource exists. Most types of DNSs also include really helpful examples, I can not tell you how many times it has avoided me having to search for the right syntax of MX records :P Review collected by and hosted on G2.com.

What do you dislike about Amazon Route 53?

Pointing one DNS to another is great and autocompletes... except when you have a lot of DNSs, which is when you need it the most :( It would also be great if it had the ability to temporarily disable entries when you are testing stuff. Review collected by and hosted on G2.com.

Questions about Amazon Route 53? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
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Last activity over 3 years ago

Which three main functions does Amazon Route 53 perform?

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GU
Guest User

What is Amazon Route 53 used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

Average Discount

12%

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