altaFlow Reviews (56)

Reviews

altaFlow Reviews (56)

4.5
56 reviews

What do users say?

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Users consistently praise the product for its ease of use and excellent customer support, which help streamline document workflows and automate processes without requiring programming skills. Many appreciate the intuitive design that allows for quick navigation and efficient project completion. However, some users note that the platform can feel clunky at times, particularly with complex workflows.

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Brian Del Terzo C.
BC
Brian Del Terzo C.
Administrator
Small-Business (50 or fewer emp.)
"There is no more all inclusive workflow solution like AltaFlow!"
5/5
What do you like best about altaFlow?

Altaflow can be customized from start to finish to fit your business needs.

It supports internal assignments and step-by-step processes, including onboarding workflows, service workflows, project workflows, contract workflows and negotiations, and task assignments. You can also use a variety of forms, either building them from scratch or starting from existing company templates.

You can include prospects, customers, and partners for signatures, information forms, or document upload requests.

Results can be saved automatically to the cloud, sent via email or SMS, and shared internally or externally. You can also receive email or SMS notifications about workflow status, progress, or completion. On top of that, the real-time technical support is excellent, so you’re not stuck trying to figure something out on your own the first time. Review collected by and hosted on G2.com.

What do you dislike about altaFlow?

Depending on your use case and how complex the process is that you’re trying to implement, setup can be time-consuming. That said, the end result is well worth the effort, and it’s very easy to run simple contract negotiation and signing sessions involving one or more parties. It works well as a replacement for basic e-sign solutions, and it does so at a competitive price point. Review collected by and hosted on G2.com.

"Streamlined Waiver Management with AltaFlow"
4.5/5
What do you like best about altaFlow?

I love how altaFlow allows someone like me, who's not professionally trained in coding, to set up various bots and processes that make sense and work effectively. It's really easy to understand, edit, and adjust without breaking anything, which has been very helpful. I also appreciate that altaFlow solves the issue of needing paper waivers that are notarized by making everything electronic, saving time and hassle. It's great that I can access waivers digitally even when I'm away from my desk. Additionally, I appreciated how a couple people from Altaflow hopped on a call with me to walk me through how to build out our first workflow. The integration with other tools, like having an API that connects to our database and using a Google bot, is pretty fantastic. Review collected by and hosted on G2.com.

What do you dislike about altaFlow?

My biggest frustration is there's no "snap-to" option or the ability to align multiple fields at the same time, you have to eyeball it and hope it looks lined up. Review collected by and hosted on G2.com.

Viola K.
VK
Viola K.
Mid-Market (51-1000 emp.)
"Streamlined Contract Management with Stellar Support"
4/5
What do you like best about altaFlow?

I like that altaFlow's support team has been very helpful and responsive, especially as we worked on mapping our forms and workflow. I appreciate that the bots and plugins, particularly export to OneDrive and export to Microsoft Excel, work well for our projects and make our workflows streamlined, eliminating the need for manual exports after forms are completed. I found the initial setup of altaFlow to be very easy, making it user-friendly. Review collected by and hosted on G2.com.

What do you dislike about altaFlow?

I've noticed a few times that the bots did not run as they should with no real reason provided by the altaFlow team. It seems like it might just be a bug. Review collected by and hosted on G2.com.

Jeffrey J.
JJ
Jeffrey J.
Senior Technology Executive
Mid-Market (51-1000 emp.)
"Effortlessly Streamlines Faculty Assignments"
4/5
What do you like best about altaFlow?

I think what I like most about altaFlow is the ability to put in an existing Word form and then insert the merge fields. I didn't have to recreate my work. I was able to take the existing word form, drop it in, and then add my merge fields. That made it very easy to move through each step of our workflow. Review collected by and hosted on G2.com.

What do you dislike about altaFlow?

It was unclear to me when I made changes if they were public, and I needed to publish them. And anything that was in the existing flow, what was gonna happen with it, now it's much more clear. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Powerful Integrations and Great Support, but Bugs Hinder Consistency"
3.5/5
What do you like best about altaFlow?

I like the room for growth, automation, integration, and API capabilities. The support team and customer relations are very helpful as well. Review collected by and hosted on G2.com.

What do you dislike about altaFlow?

I don't like the bugs, workflow configuration workarounds, and inconsistency in performance. Review collected by and hosted on G2.com.

Response from Krista Zeqirllari of altaFlow

Thanks so much for sharing this! We really appreciate your honest feedback, and it’s great to hear that our automation tools and support team have been helpful for you.

We take the bugs and workflow inconsistencies you mentioned seriously. That’s definitely not the experience we want you to have. Please, reach out directly to Karyna, our Director of Customer Success & Support, at kuznietsova.karyna@airslate.com. She’d love to dig into the specific issues you're seeing so we can get them sorted out.

We're fully committed to making altaFlow a smoother, more consistent experience for your team!

Florencia C.
FC
Florencia C.
Translator
Small-Business (50 or fewer emp.)
"Streamlined Contract Management with Intuitive Design"
5/5
What do you like best about altaFlow?

I love how airSlate WorkFlow is highly organized and intuitive. This design enables me to navigate and complete projects efficiently, without wasting time, especially beneficial for signing work documents or contracts in my remote job role. I find the platform simplifies the entire signing process, making it valuable and efficient for day-to-day operations. Additionally, the initial setup was delightfully easy, reinforcing the intuitive nature I appreciate. The integration of airSlate WorkFlow with other tools like translation software and Google Drive enhances its utility, providing seamless functionality with my existing workflow. Review collected by and hosted on G2.com.

What do you dislike about altaFlow?

One thing that could be improved is the overall smoothness. A clearer layout for certain tools or settings would make the experience more efficient. Review collected by and hosted on G2.com.

Gabby  P.
GP
Gabby P.
Manager
Small-Business (50 or fewer emp.)
"Can Create Any Form I Need—Super Flexible and Easy"
5/5
What do you like best about altaFlow?

Can create any form I need, the bots are also helpful! Review collected by and hosted on G2.com.

What do you dislike about altaFlow?

Once submissions are deleted I cannot restore them! Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Versatile e-Sign & PDF Tools, but Frequent Issues Need IT Attention"
3.5/5
What do you like best about altaFlow?

I like that there is a variety of different cabilities they provide such as e-sign, created PDF documents, etc. Review collected by and hosted on G2.com.

What do you dislike about altaFlow?

Everyday there seems to be an issue that needs to be fixed and addressed by my IT team. Review collected by and hosted on G2.com.

Response from Jack Shonkwiler of altaFlow

Hi there,

Thanks for taking the time to share your feedback. I am glad to hear the e-sign and PDF capabilities have been useful for your team. I’m sorry to hear you have been running into frequent issues that require support. That is not the experience we want customers to have. I would really like to understand what is happening and see how we can help.

If you are open to it, please reach out to me directly at kuznietsova.karyna@airslate.com and we will take a closer look together.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Easy to Use, Even for Non-IT Users"
4/5
What do you like best about altaFlow?

easy to use for a non it person like me. Review collected by and hosted on G2.com.

What do you dislike about altaFlow?

like anything it has its limitations but I think as AI gets involved the abilities will increase dramatically Review collected by and hosted on G2.com.

Adam B.
AB
Adam B.
Small-Business (50 or fewer emp.)
"AirSlate is essential to my business"
5/5
What do you like best about altaFlow?

AirSlate does what no other product offers and it does it well! We use Airslate to generate client-facing reports from Salesforce. The ease of use to pull data and generate reports has saved us so much time in our organization, it literally is one click of a button. Review collected by and hosted on G2.com.

What do you dislike about altaFlow?

There is so much going on at Airslate with all of their different products it can be difficult to navigate and understand how they all play a role. Review collected by and hosted on G2.com.