The support that I got from the Akitra team was amazing. As a user who is doing it for the first time, it was extraordinary help. Review collected by and hosted on G2.com.

Nothing as of now. It has been going on smoothly. Review collected by and hosted on G2.com.

What stood out to us most about Akitra for SOC 2 was how much easier it made the overall process to manage. SOC 2 can involve a lot of manual work, especially when it comes to tracking controls, collecting evidence, and keeping up with deadlines. Akitra helped bring all of that into one place and gave us better visibility into what needed to be done. The alerts and automated tracking were particularly helpful in making sure we didn’t miss important tasks or evidence requests. We also found the dashboards useful for getting a quick view of our overall compliance status and identifying areas that needed attention. Overall, Akitra helped us stay more organized and prepared throughout the audit process. The support team was also responsive and easy to work with whenever we needed help or had questions. Review collected by and hosted on G2.com.

Nothing specific as such. Overall, I have had a positive experience with Akitra and appreciate the support, processes, and learning opportunities provided. Review collected by and hosted on G2.com.

Two things stood out to me. First, and this is what made the real difference, the support team was with me at every step. Led by Mayank, they were dedicated, they clearly knew the material inside and out, and they were quick to respond whenever I had a question. We meet weekly and the meetings have been really efficient. We get down to the business and wrap up in 5-10 minutes most of the time. Defenitiely the kind of meeting I enjoy. Second, the platform itself is genuinely easy to use. I always knew where I was in the process and what was coming next, so nothing felt like a black box. Review collected by and hosted on G2.com.

I think this is more of a suggestion as opposed to some downside, since the support was able to handle this for me manually: on the second year, it would be helpful to easily see the same evidence collected from the first year, along with some suggestions, as that can provide really good reminder about the work to do this year. Review collected by and hosted on G2.com.

Akitra made our SOC 2 compliance process far less painful than we expected. The platform ties together policy management, evidence collection, and continuous control monitoring in one place, so we weren't stitching together spreadsheets and screenshots manually. The automation around evidence gathering saved our team significant hours as the integrations pull data directly from our cloud infrastructure and other systems instead of requiring manual uploads.

The UI is intuitive. Customer support is responsive and knowledgeable whenever we have questions about mapping specific controls or interpreting a requirement. Akitra feels like a genuine partner in the process rather than just a vendor answering tickets.

On pricing, Akitra felt like solid value compared to alternatives we evaluated, especially given how much manual audit-prep work it eliminated. Review collected by and hosted on G2.com.

Issues with setting up certain integrations. Often times the cause was on Akita's backend causing integrations to fail. Review collected by and hosted on G2.com.

Akitra Helped us to get SOC2 within a few months, they are professional and understand the customer needs which cut a lot of discussions and moved forward to our target.

Andromeda tool is a perfect tool for organizing our steps until we get certified Review collected by and hosted on G2.com.

I hope they try to review the number of controls and evidence, they are so many that it takes a lot of work especially maybe some controls and evidence are repeated.

Andromeda is a great tool but sometimes becomes very slow so I hope they fix it. Review collected by and hosted on G2.com.

Akitra makes compliance and security management much easier to stay on top of. I especially like having the different requirements, evidence, and tasks organized in one place instead of having to track everything manually across documents and spreadsheets. The platform is straightforward to use and saves us a lot of time during compliance reviews Review collected by and hosted on G2.com.

Some parts of the platform could be a little more intuitive, especially when navigating between controls, evidence, and related tasks. There are also a few workflows where having more flexibility or customization would be helpful. Overall, though, these have been relatively minor issues for us. Review collected by and hosted on G2.com.

You can actually see and download for yourself the evidence that is collected automatically. Every integration had well-detailed documentation or step-by-step processes on what needed to be connected and what IAM roles were necessary. When we encountered in issue with the Trust Center, we raised the concern to the Akitra team and they implemented a fix for it in a respectable turnaround time. The founder is always on top of scheduling calls when it comes to discussing new security frameworks or determining which auditing firm would be involved, and the team lead on the customer support double-checks the submitted evidence and policy docs to ensure they match the effective controls. Review collected by and hosted on G2.com.

The strong push for a weekly cadence of meetings during the evidence collection and control implementation / setup was initially met with hesitation, but it ended up helping us stay on target for the evidence gathering. The integration configuration, while well documented, required a lot of manual steps and clicks in the respective platforms, and could likely be improved by developing guides using CLI and MCP / API-based programmatic approaches, for example a series of cli commands that could be used to generate the specific service accounts and IAM principals required. Review collected by and hosted on G2.com.

It is nice platform that is easy to navigate, haven't seen any bugs so far, very happy with the team. Team is very supportive and caring, moving forward in very effective manner, guys are very responsive and helpful with all my requests. Team even customized my Trust center page for me. Review collected by and hosted on G2.com.

I don't think there is anything that I strongly dislike. Review collected by and hosted on G2.com.

Akitra simplifies compliance management by providing an intuitive dashboard, automated evidence collection, and clear progress tracking. It helps reduce manual effort and makes it easier to prepare for audits while keeping security and compliance tasks organized Review collected by and hosted on G2.com.

Some advanced features have a learning curve, and the initial setup can take time depending on the organization's requirements. Additional customization options for reports and dashboards would also be helpful. Review collected by and hosted on G2.com.

Clear Communication, training system and availability whenever required.

Platform service to manage employee data properly. Quite accessible and convenient to use. Review collected by and hosted on G2.com.

I guess the time difference between countries, but it wasn't in their hands! Still they showed up every time whenever we needed their assistance. UI could be bit better. Review collected by and hosted on G2.com.