Very helpful when you are not familiar with the building and locations of assets and it keeps you up to date on work orders. It also allows you to keep good notes on prior work orders Review collected by and hosted on G2.com.

Not having access to update assests. Also log-in process is too long. Mobile version needs to be more user friendly with an easier log in. Otherwise a very good product. Review collected by and hosted on G2.com.

I really appreciate the floor plans with asset tags on AkitaBox, as it has been the best feature for us. The quick and simple way of completing tasks is also a big plus. I find the ability to create user groups so they can only see predetermined locations incredibly helpful, especially since I run multiple teams that don't work in the same locations. The well-developed floor plan helps me direct someone to find something even if they've never been to that location. Additionally, the search ability for past work orders is something I find very useful. Review collected by and hosted on G2.com.

The work order creation needs the ability for the user to click on any spot and drop a tag to create a work order. If there is an issue like a light in a long corridor or a sinkhole in a parking lot, the user has to create a long verbal description instead of just clicking on a map and saying 'here is the issue.' Review collected by and hosted on G2.com.

The work order and service management features are among my favorite aspects of Akitabox. I am still exploring the capital management tools, but I have a feeling they will prove to be valuable as well. Review collected by and hosted on G2.com.

I would really like to see an option for our customers or clients to submit requests directly. At the moment, only users with an account can submit work orders or service requests. It would be much more convenient if clients could send in their requests, rather than just leaving comments or suggestions. Review collected by and hosted on G2.com.

Our new contact Andi was very helpful in setting up a new building and existing building with a new floor plan.

Those outside of the maintenance department are able to put in requests from anywhere, and receive updates; saving us time in additional conversations.

The asset logging feature is handy when working in buildings that one is not as familiar in. Review collected by and hosted on G2.com.

I would like to be able to have a way to delete assets without modifying the maintenance schedule or asset Review collected by and hosted on G2.com.

What I like most about AkitaBox is how user-friendly it is. It allows the end user to intuitively use the platform to find the information they need quickly. It's helpful because it takes very little training to utilize the platform effectively. The setup was fairly easy, and I've had a lot of support from the AkitaBox staff with video calls to help us train on the platform and use it effectively. Review collected by and hosted on G2.com.

I would like to be able to integrate GIS data with the platform. And as I understand, this is going to be a feature soon. Review collected by and hosted on G2.com.

The ease of uploading assets into maps that will be used for future asset tracking, management, and KPIs, etc. Review collected by and hosted on G2.com.

It is a little hard to navigate for the first time/early users - maybe a little more intuitive menu flows? Review collected by and hosted on G2.com.

I like that AkitaBox requires minimal training for new users, which makes it easier for my team to get started quickly. The initial setup of AkitaBox was fast, which really helped in getting things up and running without delay. Review collected by and hosted on G2.com.

Occasional crashes when used. Review collected by and hosted on G2.com.

I find AkitaBox very useful because it centralizes all facilities and asset data in one system, which is great for eliminating scattered data across spreadsheets and systems. I like its intuitive interface, and the initial setup was fast. Review collected by and hosted on G2.com.

Mobile app performance can be slow or laggy. Review collected by and hosted on G2.com.

i enjoyed being able to color code different assets and the ease of placing them on floor plans Review collected by and hosted on G2.com.

sometimes navigation to and from differnt files was difficult Review collected by and hosted on G2.com.

Our team was able to quickly access the platform and started uploading our information. Our client is happy with the results so far. We have a great support team from Akita on board too! Review collected by and hosted on G2.com.

For new users, there might be some learning curves to adjust to the software. For others, its pretty straight forward. Review collected by and hosted on G2.com.