Consulting Services for Agentforce Field Service (formerly Salesforce Field Service)

GBCTeam Group OÜ is a Certified Salesforce Consulting Partner offering comprehensive services, including Salesforce CRM integration, training, and support for both local and international companies. With a team of certified professionals, GBCTeam delivers full-cycle implementations—from requirements gathering and needs analysis to deployment, integration, and user training—tailored to meet diverse business needs. Key Features and Functionality: - Industry Expertise: Specializes in sectors such as retail, energy and utilities, logistics, publishing, ad sales and media, telecommunications, leasing, and banking. - Field Service and Asset Management: Provides expertise in managing field services and assets, ensuring efficient operations. - Omnichannel Customer Service: Offers solutions for seamless customer service and support across multiple channels. - Comprehensive Implementation Services: Delivers end-to-end Salesforce CRM solutions, including consulting, configuration, customization, migration, and integration. - Training and Support: Provides training to enhance user adoption and ongoing support to ensure optimal use of Salesforce features. Primary Value and Solutions: GBCTeam Group OÜ enhances business efficiency by leveraging Salesforce CRM to automate and optimize processes across marketing, sales, customer service, and commerce. Their tailored solutions address specific business objectives, such as increasing sales productivity, reducing sales cycles, and creating comprehensive customer views. By offering customized and integrated Salesforce solutions, GBCTeam helps businesses achieve their goals and improve overall performance.

Gen25 is a challenge-driven business partner specializing in digital interactions, dedicated to enhancing customer relationships and operational efficiency through innovative cloud platforms like Salesforce and AWS. With over 15 years of experience and a team of more than 70 technology specialists, Gen25 has successfully delivered over 400 projects, helping businesses optimize their sales, service, and marketing processes. Key Features and Functionality: - Digital and Business Strategy Consulting: Gen25 offers strategic consulting services to help businesses navigate digital transformation and achieve sustainable growth. - Salesforce and AWS Platform Development and Implementation: As a certified Salesforce Summit Partner and AWS Select Partner, Gen25 specializes in developing and implementing customized cloud solutions tailored to specific business needs. - Customized CRM Solutions: Gen25 designs and deploys customer relationship management systems that enhance customer engagement and satisfaction. - Scalable Solutions for Business Growth: The company provides scalable cloud infrastructure designed for flexibility, enabling businesses to grow efficiently. - Data-Driven Insights: By integrating AI-driven insights and predictive analytics, Gen25 empowers organizations to make informed, data-backed decisions. Primary Value and Solutions: Gen25 addresses critical business challenges by unlocking potential through customized growth strategies, streamlining operations to enhance efficiency and profitability, cultivating lasting customer relationships with tailored engagement strategies, and ensuring businesses stay at the forefront of technological innovation. Their solutions have led to increased efficiency through automated workflows, improved customer satisfaction scores with tailored CRM solutions, and enabled scalable growth with flexible cloud infrastructure.

Gimasys Co., Ltd, established in 2004, is a provider of digital transformation solutions, specializing in Salesforce consulting and implementation services. As the first Salesforce Summit Consulting Partner and an award-winning APAC Cloud Reseller in Vietnam, Gimasys has over a decade of experience delivering B2C and B2B solutions across various industries, including aviation, healthcare, education, financial services, and retail. With a team of more than 119 certified Salesforce professionals, Gimasys has successfully completed over 40 projects for more than 30 clients, achieving a customer satisfaction score of 4.7 out of 5. Key Features and Functionality: - Consulting: Guiding clients on leveraging Salesforce to optimize sales processes, enhance customer service, and achieve superior marketing ROI. - Implementation: Developing customized Salesforce solutions tailored to meet specific business needs and address unique challenges. - Integration: Seamlessly integrating Salesforce with various third-party applications to ensure a cohesive technology ecosystem. - Training and Support: Providing comprehensive training for business users and ongoing support post-implementation to ensure sustained success. Primary Value and Solutions Provided: Gimasys empowers businesses to accelerate their digital transformation journeys by offering end-to-end Salesforce solutions. By optimizing business processes and integrating advanced technologies, Gimasys helps clients enhance operational efficiency, improve customer engagement, and drive sustainable growth. Their commitment to innovation and customer-centric approach ensures that businesses can effectively navigate the complexities of digital transformation and achieve their strategic objectives.

Gravity Infosolutions maximizes the ROI of your investments in cloud for development, integration, deployment and support. With leading expertise in Automotive, Communications and media, Financial Services, Healthcare, HighTech and Manufacturing industries.

Groundswell Cloud Solutions, now part of GyanSys Inc., is a premier Salesforce consulting firm specializing in delivering tailored, cross-cloud solutions that drive digital transformation. With a team of over 250 certified professionals holding more than 600 certifications, Groundswell offers deep expertise across various Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Data Cloud. Their industry focus spans retail, technology, manufacturing, consumer goods, franchise and distribution, and life sciences, enabling them to address unique business challenges with precision and agility. Key Features and Functionality: - Comprehensive Salesforce Implementations: Groundswell provides end-to-end Salesforce implementations, ensuring seamless integration across multiple clouds to enhance business operations. - Custom Application Development: Leveraging the Force.com and Heroku platforms, they design and build user-friendly applications tailored to specific business needs. - Industry-Specific Solutions: With a deep understanding of various industries, Groundswell delivers solutions that address sector-specific challenges, such as enhancing customer support in retail or streamlining operations in manufacturing. - Data Integration and Analytics: They specialize in integrating Salesforce with legacy systems and other cloud applications, providing comprehensive data analytics and insights to inform strategic decisions. Primary Value and Problem Solving: Groundswell Cloud Solutions empowers businesses to harness the full potential of Salesforce by delivering customized, scalable solutions that align with their unique objectives. By focusing on accelerated time-to-value, they enable organizations to implement changes swiftly, ensuring a rapid return on investment. Their commitment to partnership and collaboration ensures that solutions are not only technically sound but also strategically aligned with business goals. By addressing complex challenges with innovative approaches, Groundswell helps clients achieve operational efficiency, enhanced customer engagement, and sustained growth.

Gunpowder is a comprehensive technology consulting service offered by SEIDOR, a global firm with over 40 years of experience in driving innovation and digital transformation. With a team of more than 10,000 professionals operating across 45 countries, SEIDOR specializes in implementing scalable and transformative AI solutions tailored to various industries, including healthcare, manufacturing, retail, and the public sector. Their expertise encompasses a wide range of Salesforce Cloud solutions, such as Sales Cloud, Service Cloud, Health Cloud, Field Service, Marketing Cloud, Experience Cloud, Mulesoft and Heroku Integration, Tableau, Agentforce, Einstein Platform, and B2B Commerce. By leveraging these technologies, SEIDOR empowers organizations to enhance their competitiveness and achieve sustainable growth through strategic digitalization. Key Features and Functionality: - Global Expertise with Local Support: SEIDOR combines extensive international experience with localized support to deliver customized solutions that meet the unique needs of each client. - Comprehensive Salesforce Cloud Solutions: The service includes implementation and optimization of various Salesforce platforms, ensuring seamless integration and enhanced operational efficiency. - Industry-Specific Solutions: SEIDOR offers tailored services for sectors such as healthcare, manufacturing, retail, and the public sector, addressing industry-specific challenges and requirements. - Scalable AI Implementations: The company specializes in deploying AI solutions that are both scalable and transformative, enabling businesses to harness the power of artificial intelligence for improved decision-making and innovation. Primary Value and User Solutions: Gunpowder by SEIDOR provides organizations with the tools and expertise necessary to navigate the complexities of digital transformation. By offering a suite of Salesforce Cloud solutions and AI implementations, SEIDOR helps businesses streamline operations, enhance customer engagement, and drive growth. Their industry-specific approach ensures that each solution is aligned with the client's unique challenges, facilitating a more efficient and competitive business environment.

Hanseforce GmbH is a specialized consulting firm dedicated to guiding service-oriented businesses through digital transformation by leveraging Salesforce technologies. Established in 2014 and headquartered in Hamburg, Germany, Hanseforce emphasizes trust and client success, offering tailored solutions that bridge the gap between business objectives, personnel, and technology. Key Features and Functionality: - Comprehensive Digital Solutions: Hanseforce provides end-to-end digitalization and automation services across all critical business processes, with a strong focus on sectors such as Professional Services, Financial Services, Healthcare & Life Sciences, and Software & IT Services. - Salesforce Expertise: As a certified Salesforce Consulting Partner, Hanseforce offers specialized services in Sales Cloud, Service Cloud, Pardot, Community Cloud, and Analytics Cloud, ensuring clients receive expert guidance in implementing and optimizing these platforms. - Agile Collaboration: The company employs agile methodologies to ensure responsive and effective project execution, fostering a collaborative environment that adapts to client needs and promotes continuous improvement. Primary Value and Solutions Provided: Hanseforce GmbH addresses the challenges service-oriented businesses face in digital transformation by offering holistic solutions that integrate business goals, human resources, and technology. By systematically identifying and implementing individual potentials using the Salesforce platform, Hanseforce enables clients to achieve greater efficiency, scalability, and growth. Their commitment to quality and continuous development has earned them the TOP CONSULTANT award for eight consecutive years , underscoring their dedication to client success and excellence in consulting services.

Hasler Solutions is a Silver Salesforce Consulting Partner that specializes in the implementation and configuration of a wide array of Salesforce platforms. While we can configure a wide range of Salesforce platforms, we are proud to maintain a strong expertise in Sales Cloud, Service Cloud, Field Service Lightning and Salesforce CPQ. We have a skilled team of 11 Salesforce experts on staff, including a System Architect and Application Architect, with over 54 Salesforce certifications. We have 17 completed projects to date and a Customer Satisfaction Rating of 9.84 on the Salesforce Appexchange. We customize your Salesforce instance so you are armed you with the necessary tools to advance and modernize your business. Client success is our ultimate purpose and we are committed to the transformation and growth of all of our clients through the Salesforce platform. Salesforce Services: Consulting and Configuration: We connect you with the right Salesforce platforms and customize your instance to turn your vision into a reality. Data Deduplication: We eliminate all unnecessary data from your instance, allowing your team to be more efficient and cut costs. Salesforce Training: Our team helps you master critical skills for daily and long-term productivity. Data Migration: Gain peace of mind and know your system is appropriately migrated. Ongoing Technical Support: We optimize your day to day account operations with continuous support as you expand.

HigherEchelon is a Service-Disabled Veteran-Owned Small Business (SDVOSB and a Salesforce Summit-level partner dedicated to driving digital transformation for public sector, private, and commercial clients. With a team holding nearly 700 Salesforce certifications, HigherEchelon specializes in modernizing organizational processes through expert Salesforce development and implementation services. Their Agile framework and emphasis on "low code, no code" solutions streamline operations, reduce complexity, and enhance maintainability, ensuring clients achieve efficient and effective mission execution. Key Features and Functionality: - Comprehensive Salesforce Services: Expertise across multiple Salesforce clouds, including Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and more. - Agile Implementation Approach: Utilization of Agile methodologies to ensure rapid deployment and adaptability to evolving mission requirements. - Low Code, No Code Solutions: Focus on minimizing custom code to simplify maintenance and reduce costs. - Public Sector Specialization: Certified Public Sector Solutions experts with experience in securing Authority to Operate (ATO for Salesforce solutions. - Change Management Support: Provision of communications, training, and change management services to facilitate user adoption. Primary Value and Solutions Provided: HigherEchelon addresses the challenge of digital transformation by offering tailored Salesforce solutions that modernize and improve organizational processes. Their commitment to quality, combined with deep industry and platform knowledge, ensures clients receive reliable and effective implementations. By emphasizing streamlined, low-code solutions and providing comprehensive support, HigherEchelon enables organizations to execute their missions more efficiently and effectively.

A high tide raises all ships.. We aim to be that High Tide for our customers, community, and people. With more than 33 years of combined Salesforce experience, High Tide is always ready to take on any client, of any size. We’re the partner you can turn to time and time again to provide solutions that positively impact your customers and increase your Salesforce ROI. By working with experts who know their stuff, we get things done right the first time.