Consulting Services for Agentforce Field Service (formerly Salesforce Field Service)

Centelon is a Melbourne-based technology solutions company founded in 2016, and is currently operating with nearly 400 employees, spread across multiple locations. Centelon serves several large and medium enterprises as well as government departments and non-profits in their digital transformation journeys. Centelon has built several IP assets that span a wide range of industries and use cases, from an industry-agnostic Zero Code Platform (Metiz), and a COTS product aimed at digital onboarding with loan origination and management services (Finnate) across lender and loan types, to a SaaS platform for energy businesses, and several accelerators including PII redactors, virtual assistants, and a rapid deployment toolkit for CRMs for non-profits.

Centric Consulting is an international management consulting firm that solves its clients' toughest problems through deep expertise, tailored solutions, and cost efficiency. For 27 years, the firm has provided unmatched client experiences, deploying strategic advisors to tackle complex business and technology challenges in AI, cyber risk and compliance, data analytics, people and change, Microsoft, Salesforce, and more. Learn more at centricconsulting.com.

Cirrius Solutions is a Salesforce Ridge Partner who lives and breathes Salesforce.com so you don’t have to. With our deep knowledge of implementation, administration, data migration, and development, we have helped hundreds of companies take full advantage of the powerful functionality of Salesforce.com. We offer Salesforce.com certified administrators and developers for your assistance. Our core Salesforce service offerings focus on new implementations, revitalization of existing installations, custom solution development, system integration, and strategic business consulting.  We specialize in Core CRM, Service - Field Service Lightning, and CPQ (Quote to Cash) implementations. We have successful Salesforce implementations with over 4000 users around the world.  Our customers are of all sizes across industries such as high-tech, professional services, distribution, and retail. Cirrius Solutions is made of developers who are passionate about what they do and love challenges. We invest in building our people’s expertise and as a result, our people are the best in the business.

Cloobees is a specialized Salesforce implementation partner focusing on Salesforce Industries (formerly Vlocity. Established in 2020 by former Big Four consulting partners, Cloobees has rapidly expanded to over 50 consultants holding more than 170 certifications, with plans to reach 100 consultants and over 300 certifications by the end of 2021. The company emphasizes trust, honesty, and proactive best-practice guidance to help clients maximize the benefits of their Salesforce investments. Key Features and Functionality: - End-to-End Salesforce Transformation Services: Cloobees offers comprehensive services, including value-driven consulting, accelerated technical development and testing, change management, adoption strategies, and continuous improvement through managed services. - Deep Industry Experience and Implementation Accelerators: The company has extensive experience in Communications, Media, Energy and Utilities, and Insurance sectors, providing industry-specific accelerators to reduce time-to-market for clients. - Extensive Product Experience and Certifications: Cloobees' expertise spans Salesforce Industries (Vlocity, Sales, Service, Field Service, Marketing, Experience (Communities, Analytics, Mulesoft, CPQ, and Apps, ensuring a broad range of solutions tailored to client needs. Primary Value and Solutions Provided: Cloobees' primary value lies in its ability to deliver rapid, flexible, and industry-specific Salesforce implementations that align with clients' strategic objectives. By leveraging deep industry knowledge and specialized accelerators, Cloobees helps clients achieve faster time-to-market, enhanced operational efficiency, and a higher return on their Salesforce investments. The company's commitment to trust, proactive guidance, and continuous improvement ensures that clients receive solutions tailored to their unique challenges and goals.

CloseContact is a dialogue marketing agency established in 2007, specializing in data-driven digital marketing solutions. Their in-house team of marketing consultants, solution architects, technical and data architects, technical producers, project managers, and content specialists collaborate to create, implement, automate, manage, support, and optimize marketing strategies. Serving over 35 leading companies and organizations—including KLM, Naturalis, Primera, Webfleet Solutions, Sazas, Peaks, VSO, Sonova, Blokker, Luminus, Just Eat Takeaway, and Renewi—CloseContact focuses on building lasting, profitable relationships through relevant, one-to-one communication. Key Features and Functionality: - Comprehensive Marketing Services: CloseContact offers a full suite of services, including strategy development, data science, marketing automation, hands-on training, and cross-cloud solutions encompassing Sales, Service, and B2B Commerce. - Salesforce Marketing Cloud Expertise: With over a decade of experience, their certified experts, consultants, developers, and administrators specialize in Salesforce Marketing Cloud, ensuring effective and efficient marketing automation. - Integrated Solutions: They provide connected journeys and cross-cloud marketing automation solutions, enabling clients to find and connect with prospects and customers seamlessly. - Ongoing Support and Training: CloseContact emphasizes a thorough discovery phase at the start of projects, offers continuous support for rapid internal adoption, and ensures on-time and on-budget delivery. Primary Value and User Solutions: CloseContact empowers businesses to harness customer insights and translate them into practical, effective contact strategies. By measuring and driving customer behavior through data-driven communication, they help clients build enduring, profitable relationships. Their expertise in Salesforce Marketing Cloud and comprehensive service offerings enable organizations to optimize their marketing efforts, enhance customer engagement, and achieve measurable results.

Cloudalyze was established with the mission of becoming the preferred partner for mid-market and large enterprise customers using Salesforce.com. Our core focus revolves around delivering implementation and consulting services within the Salesforce CRM platform, the broader Salesforce.com ecosystem, applications accessible through the AppExchange, as well as facilitating integrations between Salesforce.com and external back-office process tools. These encompass a variety of external legacy ERP systems such as Oracle and SAP, PLM Systems, Core Banking Systems, and a multitude of other systems.

CloudAnalysts is a UK-based boutique Salesforce consultancy specializing in Marketing Cloud and Account Engagement (formerly Pardot. Since 2014, they have been delivering tailored Salesforce solutions to enhance customer engagement and drive business growth. Their team of certified experts focuses on implementing and optimizing Salesforce products, including Sales Cloud, Service Cloud, and Communities, to create cohesive and efficient systems for their clients. Key Features and Functionality: - Comprehensive Salesforce Solutions: Expertise in Marketing Cloud, Account Engagement, Sales Cloud, Service Cloud, and Communities to provide integrated and customized implementations. - Certified Expertise: A team of highly certified professionals with extensive experience in Salesforce migrations and custom implementations since 2005. - Strategic Advisory Services: Offering strategic guidance in digital marketing to complement technical implementations, ensuring clients achieve their business objectives. - Training and Support: Providing actionable training and ongoing support to empower clients' teams to effectively utilize Salesforce tools. Primary Value and Solutions Provided: CloudAnalysts helps businesses transform their customer engagement strategies by implementing and optimizing Salesforce solutions. They streamline sales processes, enhance data sharing across departments, and provide actionable insights into sales, service, and marketing performance. Their commitment to client success is evident through their hands-on training, application of best practices, and dedication to delivering solutions that drive both top and bottom-line growth.

With over 20 years of industry experience, Cloud Chillies is a trusted technology partner for global SMBs and enterprises, delivering scalable, secure, and streamlined digital solutions. Recognised as a Deloitte Technology Fast 50 India awardee (2x) and Deloitte Technology Fast 500 Asia Pacific (5x), LSU100 (6x) and named NJTC’s Most Innovative Service Company, we are also a certified Salesforce Ridge Partner and Snowflake Partner. Backed by a team of 200+ experts across Salesforce, AI, and cloud technologies, we support organisations across fintech, non-profits, manufacturing, and more. With a global delivery presence across Australia, USA, Canada, Europe, and EMEA, we combine scale and agility to deliver consistent outcomes.

CloudCo is a dynamic and innovative company specializing in delivering high-quality Salesforce solutions across Mexico and Latin America. With over 70 successful implementations, CloudCo focuses on helping organizations achieve their business goals swiftly by aligning strategic objectives with cutting-edge technology. Their approach transforms complex business requirements into scalable, user-friendly solutions that are easy to maintain. The team's deep technical expertise ensures the delivery of tailored solutions that address intricate business needs effectively. Key Features and Functionality: - Comprehensive Salesforce Expertise: Proficient in Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, Field Service, and CPQ within the Lightning framework. - Custom Development: Offers bespoke development services utilizing Visualforce, Apex, and seamless integrations to meet unique business requirements. - End-to-End Support: Provides extensive support services across the entire Salesforce platform, ensuring continuous operational excellence. Primary Value and Solutions Provided: CloudCo empowers businesses to unlock their full potential by delivering customized Salesforce solutions that drive success and transformation. By aligning strategic goals with technological advancements, CloudCo enables organizations to navigate complex business challenges with agility and efficiency. Their commitment to innovation and quality ensures that clients receive solutions that are not only effective but also scalable and easy to maintain, leading to sustained growth and competitive advantage.

Cloud Construction is a recognized Salesforce Partner dedicated to transforming complex business challenges into streamlined, efficient solutions. With a team of experienced architects, administrators, developers, and designers, Cloud Construction specializes in customizing Salesforce to meet the unique needs of each client. Their approach focuses on understanding existing systems and processes to implement strategies that drive growth and success. Key Features and Functionality: - Lead Nurturing Campaigns: Develops sophisticated inbound and outbound lead nurturing strategies, incorporating lead scoring and grading systems to attract and qualify potential clients. - Integrated Business Functions: Seamlessly connects various business operations, including sales, product delivery, new opportunities, and customer support, ensuring cohesive and efficient workflows. - Sales Process Optimization: Identifies and addresses inefficiencies within sales teams, creating simplified and effective sales cadences tailored to specific business needs. - Unified Communication Channels: Bridges multiple sales, operations, and support communication channels, enhancing team collaboration and improving customer interactions. - System Integration: Integrates existing systems to enhance efficiency across cross-functional teams and processes, ensuring a unified operational framework. - Data-Driven Insights: Designs meaningful dashboards and reports that align directly with business key performance indicators (KPIs, providing actionable insights for informed decision-making. - Website and Marketing Integration: Connects business websites with Salesforce, Pardot, Google Analytics, APIs, and advertising campaigns to drive new leads, increase opportunities, and deliver exceptional client service. Primary Value and Solutions Provided: Cloud Construction empowers businesses by customizing Salesforce solutions that address specific operational challenges. Their expertise in integrating and optimizing business processes leads to increased efficiency, improved team collaboration, and enhanced customer engagement. By leveraging their services, clients can expect a significant transformation in their operational workflows, resulting in sustained growth and success.