# VolunteerHub Reviews
**Vendor:** Carr Engineering  
**Category:** [Volunteer Management Software](https://www.g2.com/categories/volunteer-management)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 16
## About VolunteerHub
Since 1996, VolunteerHub has helped nonprofits get more from their volunteers. In fact, our software has been used to manage over 5 billion hours. When you stop and consider that each volunteer hour contributes over $22 in value to your organization, using a volunteer management software like VolunteerHub can really add up! See how it works here: https://www.volunteerhub.com/how-volunteerhub-works/




## VolunteerHub Reviews
  ### 1. Fairly easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2023

**What do you like best about VolunteerHub?**

I appreciate most that I'm able to pull reports from the database of registered users. And you can format those reports to your liking. Also love that you can view either as administrator or user, it's always good to see what it will look like from the POV of the user

**What do you dislike about VolunteerHub?**

It's not a super intuitive software to use. Does take some using and understanding to get the hang of than usual. I think the user interface could be a lot cleaner.

**What problems is VolunteerHub solving and how is that benefiting you?**

I use Volunteer Hub to create events for both our volunteers and homeowners and keep track of who all is signing up for them. It not only helps me keep track of sign ups but also allows me to automatically send out reminders etc etc

  ### 2. Solid Choice, but lacks reporting capabilities.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about VolunteerHub?**

The scheduling was great and multi track registration was great for different types of volunteers. (One time, Minors, long term etc)

**What do you dislike about VolunteerHub?**

The reporting features left much to be desired and it lacked an app which most of our volunteers requested.

**What problems is VolunteerHub solving and how is that benefiting you?**

They do not have a mobile app but their software is very mobile friendly.

  ### 3. It's okay.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Kasey L. | Volunteer Services Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about VolunteerHub?**

I like the interface off the program, it's easy to interact with.

**What do you dislike about VolunteerHub?**

I don't believe VolHub captures all the possible information it could get.

**Recommendations to others considering VolunteerHub:**

Make sure you continue to shop around for other programs that can do all-in-one.

**What problems is VolunteerHub solving and how is that benefiting you?**

We no longer use the service.

  ### 4. scheduling volunteers 

**Rating:** 4.5/5.0 stars

**Reviewed by:** robyn j. | Coordinator Of Volunteers, Philanthropy, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2019

**What do you like best about VolunteerHub?**

It has made my position of scheduling volunteers so much easier 

**What do you dislike about VolunteerHub?**

It has been difficult finding out how to do a report for donations from registration. 

**What problems is VolunteerHub solving and how is that benefiting you?**

Automating reminders 

  ### 5. Excellent program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rosella B. | Ms, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2019

**What do you like best about VolunteerHub?**

It is an incredible and powerful approach to sort out volunteers and occasions and maintain everything in control. We utilized it every day and it unquestionably made it a lot simpler to deal with our broad volunteer database. It was a significant asset. The custom reports are superior to anything you get with most contributor the executives programming canned reports. It was a lot simpler to pull questions of our present volunteers, and gave a simple method to new ones to join.  

**What do you dislike about VolunteerHub?**

It has a great arrangement however I don't care for that bunch heads can't see their program, there's nothing more to it.

**Recommendations to others considering VolunteerHub:**

It's an incredible solution for any expansive organization investigating drawing in and overseeing volunteers. I'd try it an attempt.

**What problems is VolunteerHub solving and how is that benefiting you?**

It has offered and capacity to keep all volunteer data composed, and there is an extraordinary help group at Vol center point. I utilize their online courses all an opportunity to find out about different highlights advertised. For the most part, we have accomplished following and speaking with volunteers. 

  ### 6. VHub Review 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2019

**What do you like best about VolunteerHub?**

My favorite feature of VHub is the SignIn Kiosk. It provides a seamless experience for our volunteers from checkin to checkout!

**What do you dislike about VolunteerHub?**

The inability to create a private events for special groups. 

**What problems is VolunteerHub solving and how is that benefiting you?**

Our organization highly depends on the work of our volunteers, so having a site that allows us to schedule our volunteers and also track metrics for grant opportunities is very beneficial. 

  ### 7. Great Addition

**Rating:** 3.0/5.0 stars

**Reviewed by:** Leah  W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2018

**What do you like best about VolunteerHub?**

I like to convenience for my volunteers because that have access to a personal profile with all of their information and hours served.

**What do you dislike about VolunteerHub?**

The time it takes to implement it is a challenge. But with time comes perfection. 

**Recommendations to others considering VolunteerHub:**

Please make sure to look into other software before signing a contract. VolunteerHub is expensive, but worth it for the business I use it for. 

**What problems is VolunteerHub solving and how is that benefiting you?**

We are solving the need for constant by hand data updating 

  ### 8. Vol Hub Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2018

**What do you like best about VolunteerHub?**

I like that we can keep track of all volunteer hours, export hourly logs, and print name tags from our computer sign-in kiosk.

**What do you dislike about VolunteerHub?**

I don't like that group leaders can't see their roster.

**Recommendations to others considering VolunteerHub:**

Definitely recommend!! Excellent resource for running a quality volunteer program, if budget allows.

**What problems is VolunteerHub solving and how is that benefiting you?**

We can keep all volunteer information organized, and there is a great support team at Vol hub. I use their webinars all the time to learn about other features offered.

  ### 9. Volunteer Hub is versatile and easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kathy B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2018

**What do you like best about VolunteerHub?**

The ability to create events, have volunteers sign up, and communicate with them easily.

**What do you dislike about VolunteerHub?**

A little spendy to add extra features.  Wish it was more all-inclusive

**What problems is VolunteerHub solving and how is that benefiting you?**

Tracking and communicating with volunteers

  ### 10. Great resource!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2018

**What do you like best about VolunteerHub?**

VolunteerHub made it easy for our students, faculty and staff members to connect with organizations offering volunteer opportunities.

**What do you dislike about VolunteerHub?**

I believe it is a little pricey but regardless of that think that it's definitely user-friendly.

**Recommendations to others considering VolunteerHub:**

I'd definitely recommend giving it a try! It's a great software for any large company looking into engaging and managing volunteers. At least for Pima Community College, it was great and met the needs!

**What problems is VolunteerHub solving and how is that benefiting you?**

Managed students, faculty, and staff volunteers and got them engaged more easily.

  ### 11. Find the volunteers you need

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2018

**What do you like best about VolunteerHub?**

Ease of posting volunteer positions and scheduling. 

**What do you dislike about VolunteerHub?**

Nothing, the product does what we need it to, and has solved problems we faced. 

**What problems is VolunteerHub solving and how is that benefiting you?**

The difficulty finding new volunteers and scheduling them for events. 

  ### 12. Volunteer Hub- Easy Way to Register and Track Volunteer Enrollment

**Rating:** 4.0/5.0 stars

**Reviewed by:** Diana P. |  Grants Program Facilitator, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2017

**What do you like best about VolunteerHub?**

I like the ease of use and ease in tracking volunteer enrollment.

**What do you dislike about VolunteerHub?**

Nothing that I can think of to be honest...

**What problems is VolunteerHub solving and how is that benefiting you?**

Registering and Tracking Volunteer Enrollment...

  ### 13. Excellent Program - Worth the Investment

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lindsay K. R. | Volunteer Manager, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2017

**What do you like best about VolunteerHub?**

The best thing about Volunteer Hub is how many different functions it has that can benefit a wide variety of non-profit organizations. From management of hours to reports and keeping track of volunteer's information such as their demographic data and history of volunteering.

**What do you dislike about VolunteerHub?**

I have utilized many different software platforms and I can say that while Volunteer Hub is on the high end of maneuverability and aesthetics when it comes to volunteer management software. There are some more expensive programs that are better, but overall, I think that Volunteer Hub is an excellent choice for the cost.

**What problems is VolunteerHub solving and how is that benefiting you?**

At our non profit, we use this program to manage our 500+ volunteers who volunteer in multiple different facets within our organization. We are able to save and manage their personal and demographic information, input their hours, run reports on both individual and organizational basis, as well as generate other data useful to our organization. Volunteer Hub is a good, all-around program that has exceeded the usability of the past programs we have attempted to use. It's a little pricier than some of the other options, but very worth of the investment. I would recommend this program to other non profits looking for volunteer management software.

  ### 14. Usuable for Large Volunteer Base

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2017

**What do you like best about VolunteerHub?**

Transitions easily into Excel software for donor cultivation and management.

**What do you dislike about VolunteerHub?**

Does not connect with current donor database.

**Recommendations to others considering VolunteerHub:**

It's great for a small nonprofit with a bustling volunteer base! We use it for the 16,000+ volunteers that come through our doors each yeah.

**What problems is VolunteerHub solving and how is that benefiting you?**

Volunteer, project, mailing management. Easy of volunteer flow.

  ### 15. Finally...a RE integrated volunteer management system.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Katalin S. | Donor Relations & Communications Manager, Non-Profit Organization Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2016

**What do you like best about VolunteerHub?**

VolunteerHub is a great way to organize your volunteers (by group, type, etc.) and really get a handle on the number of hours of service they provide.  The custom reports are better than you get with most donor management software canned reports.

**What do you dislike about VolunteerHub?**

Integration with Raiser's Edge isn't as seamless as I'd like, but they do seem to take suggestions to heart and really care about how clean the data is when it comes over.

Customer service isn't fantastic, either...and we've had a few contacts who didn't seem to know what they were talking about.

**Recommendations to others considering VolunteerHub:**

Do your research - do you want a kiosk for your volunteers to sign in on? Do you want integration with your current fundraising database? Also consider the cost associated with a move to volunteer management software - if you have a current system, but want to be very strategic about your communications with these donors, VolunteerHub will likely be a great fit.  If you don't have a strategic plan for communication with volunteers - or if you already have a system in place to track hours - you might think twice about an expensive option like VH.

**What problems is VolunteerHub solving and how is that benefiting you?**

We can now keep track of volunteers outside of our fundraising database and we're able to be very intentional about how we interact with the volunteers that serve us.

  ### 16. VolunteerHub for A NPO

**Rating:** 3.0/5.0 stars

**Reviewed by:** Victoria S. | Graduate Assistant, Office of Adult and Graduate Admission, Higher Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2016

**What do you like best about VolunteerHub?**

It was a great and effective way to organize volunteers and events and keep everything in order. We used it daily and it definitely made it much easier to manage our extensive volunteer database. It was a valuable resource. It was much easier to pull queries of our current volunteers, and provided an easy way for new ones  to join.

**What do you dislike about VolunteerHub?**

The options are a bit limited, with other databases that I have used with other companies there were more options and a more user friendly appealing interface, but VolunteerHub definitely gets the job done. 

**What problems is VolunteerHub solving and how is that benefiting you?**

We use VolunteerHub to organize prospective volunteers for events, and allow them to sign up and receive notifications. As opposed to our former Excel spreadsheets that were never ending, this was a great solution for us. 


## VolunteerHub Discussions
  - [What is VolunteerHub used for?](https://www.g2.com/discussions/what-is-volunteerhub-used-for)

- [View VolunteerHub pricing details and edition comparison](https://www.g2.com/products/volunteerhub/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+09%3A29%3A58+-0500&secure%5Bsession_id%5D=4f201d33-add3-4e24-8dd9-22a1e6c4b84a&secure%5Btoken%5D=2851f5e5abe3efdec1aa6db6c01aa3e0a6c0e1543a4c2f8fae0fe5ce66921207&format=llm_user)

## VolunteerHub Features
**Volunteer Management**
- Opportunity Listings
- Volunteer Tracking
- Volunteer Scheduling
- Volunteer Profiles
- Document Management

**Engagement & Communication Tools**
- Gamification
- Mass Messaging
- Donation Pages
- Mobile Application

**Administration**
- CRM Integration
- Dashboards & Analytics

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