# Ticketbud Reviews **Vendor:** Ticketbud **Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) **Average Rating:** 4.3/5.0 **Total Reviews:** 23 ## About Ticketbud Ticketbud is the easiest platform to manage, promote and sell tickets to your event. Ticketbud's event registration software allows you to get set up and selling tickets in less than 5 minutes. Our internal processor gives you daily payouts, meaning that you no longer have to wait until after you event ends to get paid! Finally, our customer experience team is skilled in assisting you with whatever you may need. ## Ticketbud Reviews ### 1. Feel taken advantage of **Rating:** 0.0/5.0 stars **Reviewed by:** Deborah T. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2023 **What do you like best about Ticketbud?** Made it easy to trust them by offering cancellation insurance that I got. I ate something that didn't agree with me and was unable to go and when I tried to get the refund, I was denied because I don't have insurance and unable to go to the Dr to get proof. **What do you dislike about Ticketbud?** Standing behind what they say. Insurance is a joke. **What problems is Ticketbud solving and how is that benefiting you?** Not giving me my refund. Stand behind what you say ### 2. Customer service was not always very responsive **Rating:** 3.5/5.0 stars **Reviewed by:** Leonel A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2020 **What do you like best about Ticketbud?** The platform is quite easy to use, and the fact that it allows me to access the money raised from the sale of the event tickets before the end of the event seems perfect, since it gives me the opportunity to solve any unforeseen event. That it be introduced to me while I finish coordinating the event in question, in addition to allowing me to pay the artists, photographers, catering services that are going to be presented at my event. Another point that seems very favorable to me is that by issuing tickets digitally through Ticketbud, I can keep a better sales record, in addition to being able to greatly reduce my expenses by not needing to issue a physical ticket (thus reducing the design and printing costs). In addition, the system is multiplatform, so my assistants can purchase their tickets through the web browser or from their cell phone. **What do you dislike about Ticketbud?** Customer service was not always very responsive, I imagine it varies depending on the person on duty, but I think they should work on standardizing customer service. **What problems is Ticketbud solving and how is that benefiting you?** As an event planner, I know that the main means of earnings in this medium is the product of the tickets, where I recover the initial investment and I can even cancel the commitments previously acquired, however, what is the main problem that presented itself to me, the collection, usually had to wait to sell all the tickets to be able to proceed to draw accounts and pay the things that had to pay, which was somewhat annoying to my providers, however since I started using Ticketbud, I've gotten rid of that headache, since I can make advance payments to my suppliers and still see the income from ticket sales in real time, all at the same time ... I recommend using it if you are in the planning business of events, you will not regret it. ### 3. Amazing customer service and easy to use platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2018 **What do you like best about Ticketbud?** Setting up registration for my conference was so easy with TicketBud! I had previously been using a different registration website but was having many glitches and there was little customer support. When I switched to TicketBud, I was blown away with how easy it was to set up the conference and by their excellent customer service. They responded to my questions right away and even pro-actively scheduled a teleconference to answer any more questions and go through how I set up the registration. **What do you dislike about Ticketbud?** Nothing! Tickebud did exactly what I needed it to do! **Recommendations to others considering Ticketbud:** You will not be disappointed! **What problems is Ticketbud solving and how is that benefiting you?** Ticketbud helped me to set up registration for a conference via email and over the phone. They even provided me with suggestions to make the waitlist for my conference easier to manage. Using the other ticketing website, it would take at least a week to set up the registration but with TicketBud it only took a few hours. The telephone customer service line is a feature that is fantastic! Thank you TicketBud! ### 4. Ticketbud helped us create a film festival! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa M. | Program Director, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2017 **What do you like best about Ticketbud?** Ticketbud was such an easy process, even if I thought it wasn't going to be. I was nervous at first, but everything was laid out in a great format and smooth to fill in. It was also wonderful to have direct contact with them throughout the process. I always felt that I could turn to them if I had any questions. **What do you dislike about Ticketbud?** The only thing that was a little tricky was an easy way to get the names of those who bought tickets and which tickets they bought. It's only a few extra clicks than what I would have liked. I don't know if that even qualifies as something I dislike, since it's more of a preference. **What problems is Ticketbud solving and how is that benefiting you?** The benefits of seeing everything regarding the event, and having it organized help keep us on top of things. The information we have on our event will help us tremendously in planning the next one. ### 5. Ben Schwartz was an absolutly dream to work with. Explained everything, follow up A++ Great Company **Rating:** 5.0/5.0 stars **Reviewed by:** Gina A. | Co-Owner, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2017 **What do you like best about Ticketbud?** You can call and actually speak to someone who is kind and considerate right from the beginning and if you leave a voicemail they get back to you very quickly. Their site along with instruction emails are very easy to navigate making the process of working with their platform a simple process from creating your Account to setting up your funding account (which I suggest WePay) right to creating and launching your event. Those not so tech savvy need not worry as their help screens walk you right through it and their representatives are attentive and follow up often to check in and see if there is anything you need help with. They make you feel like an important customer right from the beginning and take the time to look over your events in case you forgot to do something or have some advice and email you to let you know. Their pricing is much better then a lot of the other competition. I am a strong believer in giving excellent customer service which is my #1 priority, so when I become the customer I expect to be treated the way I treat my customers. TicketBud , specifically Ben Schwartz, my representative, did not disappoint as he has done an amazing job staying on top of things and checking in with us from time to time since our event went live several months prior to the event. I will continue to use TicketBud and Ben for any and all events going forward and recommend them often to others in my industry. **What do you dislike about Ticketbud?** There is truly nothing to dislike about the company. **Recommendations to others considering Ticketbud:** I highly recommend TicketBud to all those needing services which require Ticket Sales. I have yet to find one aspect that I do not like from Customer attentiveness to the platform to receiving the information and monies directly deposited into my account within 24-48 hours after purchase. **What problems is Ticketbud solving and how is that benefiting you?** The business issues solved using Ticketbud is the ability to start setting up an event and not having to Go Live with it until I am completely ready to do so. The ability to add our Sponsor Logo's to the campaign allowing purchasers to click on the logo and be brought to their site is PERFECT for our industry. The company they use called WePay for the funding has been flawless in transferring tickets sold to my Business Bank Account and I can pull reports that I need in a few clicks. Thus far I have not found one thing that is not a benefit to us, the consumer. ### 6. Ticketbud handles your sales so you can do the rest! **Rating:** 4.0/5.0 stars **Reviewed by:** Alice G. | Director, Music, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2017 **What do you like best about Ticketbud?** Ticketbud was as helpful as they could be over the phone when we had an issue with the same event showing up on two different pages. Laila spent a lot of time patiently working with me and the team to get the problem resolved. I appreciated her availability and her reassurance. **What do you dislike about Ticketbud?** It was a little tricky for me to switch the contact email from my previous ticket manager to myself. I thought I had taken care of it, and that led to the issue above. **Recommendations to others considering Ticketbud:** Take your time and set up the event with all the info, as far as contact info and passwords, and then save that if you plan to use it again in a year. **What problems is Ticketbud solving and how is that benefiting you?** Ticketbud takes ticket sales off my plate, so I can focus on the production. ### 7. Great service but needs more marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Gavin B. | Compliance Associate, Information Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2017 **What do you like best about Ticketbud?** The core Ticketbud team and Claire. The CEO was even extremely hands on at the festival which seriously helped a ton. **What do you dislike about Ticketbud?** Lack of Ticketbud awareness and trending **Recommendations to others considering Ticketbud:** If your marketing is on lock Ticketbud is a no brained. **What problems is Ticketbud solving and how is that benefiting you?** Selling tickets with good local reps ### 8. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2017 **What do you like best about Ticketbud?** I found Ticketbud very easy to use and once I was in to using it, if I did have a question, I could always call the customer service help line and someone would answer the phone and answer my question. This is what I call outstanding Customer Service. All reps were very helpful. In addition, when I had to broadcast an email message to my attendees, Ticketbud was there to help. Plus, Ticketbud sent their monies directly to my account on a timely basis. I will definitely use Ticketbud again and again and will recommend it highly to others. **What do you dislike about Ticketbud?** There is nothing that I dislike. All is good! **What problems is Ticketbud solving and how is that benefiting you?** I can set up an event and use Ticketbud for my sales and also for follow up thereafter. ### 9. Great Platform & Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2017 **What do you like best about Ticketbud?** Their excellent customer support and friendly user interface. **What do you dislike about Ticketbud?** The platform and mobile pp can be a little buggy at times. **Recommendations to others considering Ticketbud:** Definitely contact the team and discuss your needs with them. **What problems is Ticketbud solving and how is that benefiting you?** We used them for all our international festivals where we needed physical tickets in addition to online tickets in areas with low connectivity. Ticketbud was able to perform well in both scenarios. ### 10. I would recommend TIcketbud to anyone **Rating:** 5.0/5.0 stars **Reviewed by:** Scott E. | Marketing Technology Manager, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2017 **What do you like best about Ticketbud?** I loved the mobile app. I was able to keep up in real time the number of tickets, tickets sales, and other stats to show how I was doing. Plus, able to scan with iphones was Awesome. **What do you dislike about Ticketbud?** I wasn't able to make the website changes with the app. That would be good. **What problems is Ticketbud solving and how is that benefiting you?** A need for ticket sales online that handled all the details (payment, tickets, sales, reports, etc.) ### 11. Simplify the registration process for clients **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer I. | Owner, Events Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2017 **What do you like best about Ticketbud?** Easy to setup and user friendly throughout and affordable fees. **What do you dislike about Ticketbud?** limited functionality for managing registered attendees. **What problems is Ticketbud solving and how is that benefiting you?** not using a homemade back end registration spreadsheet. eliminated human error. ### 12. Very Nice and Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Jose M. | Graphic Designer, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2017 **What do you like best about Ticketbud?** Ease of use in creting events, guest list **What do you dislike about Ticketbud?** Payment solutions and not being able to make page look like my site! **What problems is Ticketbud solving and how is that benefiting you?** none ### 13. Overall Satisfied **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2017 **What do you like best about Ticketbud?** The customer service is truly amazing. The Events page can be setup however you like with tons of information on the show. **What do you dislike about Ticketbud?** The reporting is a bit difficult and limited. **Recommendations to others considering Ticketbud:** They are great about answering questions. **What problems is Ticketbud solving and how is that benefiting you?** It is more advanced than the last software we used in day of sales and customer experience. ### 14. Ticketbud was an excellent way to sell tickets for my high school reunion **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2017 **What do you like best about Ticketbud?** Ticketbud was very easy to set up to sell tickets and allowed multiple tickets with different prices for my event **What do you dislike about Ticketbud?** Ticketbud work perfectly for selling tickets for my event so there is really nothing I disliked about using it **Recommendations to others considering Ticketbud:** This is a great and easy way to sell tickets for your event online **What problems is Ticketbud solving and how is that benefiting you?** Ticketbud collected the ticket money from a third-party provider and deposited straight into my account so I did not have to collect any of the money personally ### 15. Phenomenal Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2017 **What do you like best about Ticketbud?** THE part that we were paid daily. The design phase was also very easy **What do you dislike about Ticketbud?** nothing maybe the fees, There was nothing i would change **Recommendations to others considering Ticketbud:** best ticket event planning site. you get paid daily i would highly recommend using this site **What problems is Ticketbud solving and how is that benefiting you?** printing tickets ### 16. Ticketbud is awesome **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2017 **What do you like best about Ticketbud?** Ticketbud allowed me to easily create a site where I could communicate and sell ticets about a high school reunion. Moreso, because in planning an event, there are costs along the way before the event, I was able to determine when funds were dispersed to me, awesome. I also liked once someone bought a ticket, I had the ability to email the purchaser! **What do you dislike about Ticketbud?** No real complaints, the ease of use is great **What problems is Ticketbud solving and how is that benefiting you?** This was used for a social event, not business ### 17. Daily payments? Yes please! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2017 **What do you like best about Ticketbud?** I love that I get paid daily vs the other guys who don't pay until the event is over! **What do you dislike about Ticketbud?** The event ended up overselling by 2 tickets but it all worked out in the end. **What problems is Ticketbud solving and how is that benefiting you?** Event organization and management. ### 18. Once you get the account set up it is easy to use and track **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2017 **What do you like best about Ticketbud?** It sends an email when someone buys a ticket and when a payment has been made **What do you dislike about Ticketbud?** getting the event set up, but ticketbud was very helpful every time I had a question. **Recommendations to others considering Ticketbud:** yes, would use them again, very enjoyable experience **What problems is Ticketbud solving and how is that benefiting you?** They keep track of everything and at the end you just print out the reports that you need ### 19. Easy to set up and use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2017 **What do you like best about Ticketbud?** I like that it's very user friendly. We have not actually sold any tickets to our event yet so I am not sure how the funding end will work out. **What do you dislike about Ticketbud?** so far there is nothing that I don't like about your site **What problems is Ticketbud solving and how is that benefiting you?** online ticket sales to a major fundraiser ### 20. Great for Small Ticketed Events **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2017 **What do you like best about Ticketbud?** Ease of use and share-ability on social media. **What do you dislike about Ticketbud?** Did not like not being able to embed Facebook code into the ticket bud page. **Recommendations to others considering Ticketbud:** Customer support is very helpful. **What problems is Ticketbud solving and how is that benefiting you?** Made our event profitable and customers like buying tickets online. ### 21. Class reunion **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2017 **What do you like best about Ticketbud?** You can choose whether funds go into your bank account daily, weekly, etc. It also gives you the names and email addresses of attendees. **What do you dislike about Ticketbud?** It should have a place to upload documents like questionnaires. **What problems is Ticketbud solving and how is that benefiting you?** Easy to register ### 22. TicketBud **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2017 **What do you like best about Ticketbud?** Set up was smooth and customer service for any questions was fast and friendly. **What do you dislike about Ticketbud?** I did not have any issues setting up or using the software for our Reunion. **What problems is Ticketbud solving and how is that benefiting you?** N/A ### 23. Not the simplest, but offers a lot **Rating:** 3.5/5.0 stars **Reviewed by:** Jesse Randall H. | Digital Marketing and Content Development, Non-Profit Organization Management, Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Ticketbud?** I like the ability to send good looking email invitations as well as announcements to the attendees within the application. **What do you dislike about Ticketbud?** It's a little complex and I had a couple of glitchy issues. Also, support was inconsistent in their response times. Sometimes they'd respond within hours, other times I never heard back. **What problems is Ticketbud solving and how is that benefiting you?** It's a great place to organize most of your event management needs in one place. ## Ticketbud Discussions - [What is your pricing for events based outside of the US?](https://www.g2.com/discussions/ticketbud-costs-7cd5b6bd-2b5b-450c-92f5-5625f05bac05) - 1 comment, 1 upvote - [Are there any other ticket costs?](https://www.g2.com/discussions/ticketbud-costs-64cf0154-dac2-49a5-bed4-56b278b3dc02) - 1 comment, 1 upvote - [Are there additional costs for certain features or configurable options?](https://www.g2.com/discussions/ticketbud-costs) - 1 comment, 1 upvote - [Do you offer reduced pricing for non-profits?](https://www.g2.com/discussions/non-profits) - 1 comment, 1 upvote - [View Ticketbud pricing details and edition comparison](https://www.g2.com/products/ticketbud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+08%3A58%3A10+-0500&secure%5Bsession_id%5D=64f62f52-e6bb-4485-9d94-d54547251306&secure%5Btoken%5D=562724f713159390b90028e36937f04d920af504640788f5123b6f15b7779f2e&format=llm_user) ## Ticketbud Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **Generative AI** - AI Text Generation **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration ## Top Ticketbud Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (908 reviews) - [Ticket Tailor](https://www.g2.com/products/ticket-tailor/reviews) - 4.8/5.0 (195 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,075 reviews)