# Systems4PT Reviews **Vendor:** Systems4PT **Category:** [Physical Therapy Software](https://www.g2.com/categories/physical-therapy) **Average Rating:** 4.8/5.0 **Total Reviews:** 42 ## About Systems4PT Outpatient Rehab Specific: Document in half the time with twice the compliance.Systems 4PT is now billing compliant, clean E\*visits and telehealth to all major payers in all states. We deliver an average 9% increase in collections per claim. While industry collections have deteriorated, our practices' average collections have not declined since 2013. Founded in 2002, Systems 4PT technology delivers the undisputed fastest documentation with the undisputed highest collections. ## Systems4PT Reviews ### 1. Trustworthy and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin L. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2021 **What do you like best about Systems4PT?** Easy system to navigate, focus billing side is excellent. Support are fast to respond and always helpful. When Covid 19 hit Systems stepped up and worked on Virtual PT and worked with insurance companies to ensure we were paid for the services we provided. Always on the cutting edge. This service they provided and the endless hours they worked did not cost my company 1 cent more. This is definitely a team approach no matter how large or small your company. I love S4PT. **What do you dislike about Systems4PT?** Nothing. Everyone has frustrations on occassion but the support staff and Dan Alloway always work it out. The system is continuously improving, they are always asking their clients how to make things better. **Recommendations to others considering Systems4PT:** Excellent, reliable and trustworthy company. They are truly there to help and they understand the clinic success is their success so they are a true partner and not just a company looking to make money out of you. I have worked with three other EMR companies over the years and Systems4PT by far are the best. **What problems is Systems4PT solving and how is that benefiting you?** We are not working on any issues currently with S4PT. Benefits one of the biggest is S4PT only charges you a percentage of collections from insurance companies never what you collect from the client in the office. So in January - March when deductibles hit S4PT does not take a big chunk of your revenue. All other systems I have used including Redoc, Clinicient took a percentage of all revenue. This was a big bill at the time of year your revenue and cash flow is low. ### 2. Great decision for new business owner **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph R. | Owner, admin, scheduler, accounts, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2021 **What do you like best about Systems4PT?** As new business owners, there is more we don't know than know. What has impressed us the most is S4PT's exceptional customer service; they respond quickly to emails and always pick up the phone. Documentation is as streamlined as advertised. Daily notes take 2 mins; we make minor tweaks to IEs to suit our taste. SP4T is incentivized to file claims efficiently, taking a load off our shoulders. Overall, they are outstanding! **What do you dislike about Systems4PT?** I think the training program could use some tweaks, especially for a new owner new to the PT world. Difficult for me to take notes and follow along while the instructor clicks away. Recently, S4PT sent me links to videos that go through the clinic reports and have been most helpful. Recommend S4PT develop similar videos for Front Desk, PT/APT operations and FITS/Billing. **What problems is Systems4PT solving and how is that benefiting you?** My greatest concern is creating efficiencies, especially with documentation. If PTs are writing notes, they are not seeing patients. S4PT minimizes this concern through their streamlined notes. ### 3. Excellent company **Rating:** 5.0/5.0 stars **Reviewed by:** Grace-Marilyn P. | Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2021 **What do you like best about Systems4PT?** Easy to maneuver through the software. Excellent help when questions need answers **What do you dislike about Systems4PT?** Minimal glitches at times. No other complaints **Recommendations to others considering Systems4PT:** Highly recommend. Wonderful staff and easy to use software. **What problems is Systems4PT solving and how is that benefiting you?** They are up to date on requirements from insurance companies especially Medicare and they incorporate that into the system so it makes reimbursement easier ### 4. Does exactly what they say it will! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2021 **What do you like best about Systems4PT?** Customer service is excellent, and their staff has always been helpful, but the best thing about it is that it DOES increase collections, and it DOES decrease documentation time. **What do you dislike about Systems4PT?** The user interface could be updated, but that is happening! **What problems is Systems4PT solving and how is that benefiting you?** Our documentation time has been cut significantly and, our collections have increased. But honestly, one of the things that I like now are the reports that are easily accesible and are truly helpful in managing the business side of our practice. ### 5. John M Pierce, DPT, PT, MTC,COMT,CMP / Owner **Rating:** 5.0/5.0 stars **Reviewed by:** John P. | Doctor of Physical Therapy, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Systems4PT?** Systems4PT has made the paper work involved with patient care much more manageable. Their customer support is above and beyond what I would expect from any MNR system. **What do you dislike about Systems4PT?** It's really hard to say, but if I had to find one, it would be that one of the only things I struggle with is the PTA notes. The system does not have a way for it to notify me when they have completed their notes and are ready for me to review and sign. **Recommendations to others considering Systems4PT:** The best system for documentation, support and billing. **What problems is Systems4PT solving and how is that benefiting you?** Stream line billing and collections. The system is set up so all of our claims go through with no errors and collection of copays and deductible are made easy for the front office to recognize. ### 6. Cannot beat documentation speed and compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Sean P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2021 **What do you like best about Systems4PT?** We chose Systems4PT after demoing and using multiple EMRs for PT. Systems is the fastest EMR we could find, allowing our therapists to provide quality notes with point of service documentation. Evals take minutes and eliminate redundancies. When it comes to compliance Systems is on top of it all, and constantly communicating with users. Our MIPS score was 100 in 2020, oh and it didn't cost us anything extra to report MIPS, like all the other EMRs we looked at. Speaking of cost, Systems4PT charges their monthly fee based on their collections. It is a lower percentage than any other EMR or 3rd party we've found, and it is only on insurance collections. We also don't pay an additional fee for using the EMR. If you are a practice needing or wanting to offload billing, you would be insane not to look at Systems4PT. **What do you dislike about Systems4PT?** Systems, is constantly working to update components, which can come slower than I'd like. But I know that when they release something it is going to work. We launched telehealth and we got paid for it, not what I heard from other clinic owners I know. The thing I am most looking forward to is intake documentation integration, which Systems is working on, but has not yet launched. This will allow our clinic to go nearly entirely paperless. **What problems is Systems4PT solving and how is that benefiting you?** Systems lets my PTs go home at the end of the night without having to worry about finishing their documentation when they should be spending time with their families. If you follow Systems4PT's guidance, compliance is a cinch. ### 7. Systems 4PT is TOP NOTCH! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa B. | Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Systems4PT?** Automated documentation for therapists and front desk ease of use. **What do you dislike about Systems4PT?** Nothing at all. The system is very user-friendly! It makes our workdays much more efficient. **Recommendations to others considering Systems4PT:** Systems4PT has been a game-changer for our business. Documentation happens at the time of treatment. Specific wording required by Medicare is automated so it is less typing for our therapists which means more quality time spent with our patients. We pride ourselves on good quality one-on-one care and Systems4PT allows us to achieve this with the tools and resources they provide. Patients notice and it keeps them coming back. The front desk user face is well organized. Scheduling is a breeze as well as registering new patients. The system has an insurance validation system in place that checks to make sure patient registration information has been entered correctly resulting in fewer denied claims. Our front desk loves the lists provided each day that organizes action items such as progress notes due, insurance auths and scripts expiring, patients who need to schedule, the list goes on. This makes it clear for the front desk to prioritize and complete action items to stay compliant with various requirements. Systems4PT also integrates insurance billing with a dedicated team that submits our claims and posts payments to each patient account. This frees up a lot of time for our front desk which is huge for a small business with just 5 employees (only one dedicated front desk staff). I cannot say enough good things about this company. They are a true business partner and we have been so fortunate to work with them. **What problems is Systems4PT solving and how is that benefiting you?** Our therapists can go home at the end of their shift instead of spending countless hours writing notes. Everything is automated and documented at the time of treatment. Having billing integrated frees up front desk time to work on other important business tasks. This is huge for small businesses! Our fee collections of insurance payments have gone up since switching to Systems4PT too. ### 8. Look no further, Systems4PT is the real deal from a long established, stable company. **Rating:** 5.0/5.0 stars **Reviewed by:** Ehren T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2021 **What do you like best about Systems4PT?** I am most grateful for the confidence that Systems4PT is firmly in the trenches with us as practice owners. Since they only get paid when I get paid, they do everything in their power to make sure we all get paid! Excellence in billing, compliance, coding, collections, documentation and changing to meet and beat the ever moving goalposts of getting paid. It is a comfort to know that your business is always handling changes the best way possible, and that someone is thinking about your future besides you the business owner. **What do you dislike about Systems4PT?** Systems4PT is always trying to improve it's products. Sometimes that causes some glitches and problems but even these are quickly corrected. While annoying at times, I look at it as necessary minor inconveniences needed in order to get a better product later. The competitors I am sure have the same or worse glitches, but from what I have seen are less responsive and motivated to solve the more pressing issues of compliance and revenue collection. **What problems is Systems4PT solving and how is that benefiting you?** It is an all in one solution. It solves most problems with the day to day of your practice. Billing, collections and compliance are my favorite things that are so much easier with them. I guarantee your collections will increase as will speed of collections because the system only allows clean claims to bill out. Staff training is almost nonexistent for clinical employees. The system guides you and prevents mistakes from happening. The learning curve is a little more intensive for front office and administrative, but a few weeks of using it should get you on par. ### 9. Once great. Not any longer **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2021 **What do you like best about Systems4PT?** Time it takes for documentation when it works **What do you dislike about Systems4PT?** Too many outages. Still no updates we were told would happen years ago **What problems is Systems4PT solving and how is that benefiting you?** There is no problem resolution just excuses and outages ### 10. Systems4pt = Speed + compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Jason M. | Owner/Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2021 **What do you like best about Systems4PT?** We’ve been using Systems4pt for almost 8 years and originally used them as a solution to a billing service problem and to prepare for the inevitable of computerized documentation. What we’ve found is an invaluable partner in remaining cutting edge with compliant documentation. We literally could not have stayed in business if we would have had to manually enter all the codes Medicare required over the years, let alone the supporting documentation that is supposed to go with it. I can now complete an entire eval at the point of care in the same time I used to scribble notes by hand. Daily notes on most patients take 30-60 SECONDS. Progress reports and discharges can be completed in 1 minute tops. As an owner I appreciate the corporate reports that help me monitor KPIs for myself and staff. Finally, I love that our billing cycle is under 10 days. **What do you dislike about Systems4PT?** I see no downsides to Systems4pt. Their tech support is great and everyone from the top down is obviously focused on customer service. They roll out updates on Medicare compliance issues as well as updates focusing on user productivity (free) at least once a year. Often we hear about the upgrades months in advance and, of course, I’d like to have them loaded sooner, but between managing the ever-changing world of insurance compliance and this past year of survival through the COVID pandemic, I’d say they’re doing an excellent job **Recommendations to others considering Systems4PT:** My advice is to take the time to contact Systems4pt for a demo of their product and follow that up with speaking to current users of the system. You’ll be happy you did. **What problems is Systems4PT solving and how is that benefiting you?** Systems4pt has helped us improve collections, manage cash flow, allowed us to more easily monitor employee performance and maintain the highest Medicare compliance possible ### 11. Prepare vs React kind of mentality **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy R. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2021 **What do you like best about Systems4PT?** We have been with S4PT since 2013 and have seen it evolve to meet the ever changing healthcare world. They ALWAYS have a pulse on what is on the horizon for coding, billing, reimbursements. They are committed to being ahead of the game to avoid rework and delayed payment. The therapists are prompted when information is missing so their claims can go out correctly the first time. S4PTs drive to be prepared and collect as much as possible in reimbursements is exemplary. With all the changes and challenges that 2020 and 2021 have brought, I cannot imagine having to manually track the changes and keep up with the laws without their hard work with necessary coding. We had enough to worry about in 2020! **What do you dislike about Systems4PT?** I'm not a great fan of the scheduling process, however there is a big update coming this summer that looks to clean that up. Again - they are always looking for ways to improve. **What problems is Systems4PT solving and how is that benefiting you?** Medicare reductions have challenged private practice for years, but more so in the last couple of years. S4PT has worked behind the scenes to ensure we are compliant with our reporting to get the highest reimbursement possible. They help us to dot the i's and cross the t's as required. We are in a position to received additional dollars through MIPS, if there are funds available. ### 12. Love Systems4PT **Rating:** 5.0/5.0 stars **Reviewed by:** Kris S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2021 **What do you like best about Systems4PT?** We Love Systems4PT, we've used the system since 2006, it was time. We were a practice that used everything paper, till we had a flood and lost everything. We were looking for a user friendly system that knew Physical Therapy. Systems came in and trained us and I feel we've been friends ever since. It gives us all the checks and balance we need when it comes to audits especially with Medicare. We've been under a audit with Aetna, Blue, and Fidelis and did GREAT with them all. Customer service definitely gets all stars, they are always willing to help me. **What do you dislike about Systems4PT?** I would say the only thing I don't like is the I'm finished on the tablets. Not one patient understand that they aren't finished. I know the easy solution would be for us to do the tablets with the patients, but with our volume its impossible. **What problems is Systems4PT solving and how is that benefiting you?** Definitely a system that knows when a script is up and forcing the therapist to do a progress note to get a new script. Its great that the system has everything in place for the therapists. ( dx codes ) ### 13. Good System Overall **Rating:** 4.0/5.0 stars **Reviewed by:** Brady S. | Owner, Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2021 **What do you like best about Systems4PT?** The support staff is excellent. They are always willing to help and very knowledgeable. **What do you dislike about Systems4PT?** There are a lot of little things that bother me about the system. Copy and paste should be a function that is added. I dislike that the formatting is inconsistent. The system is very archaic for a system that has so many good things about it. I would like to see updates to make the process flow better and look like more than just a word document. You have to make sure you have clicked in the exact right place before type. For our clinic the application is sometimes inconvenient. We see a lot of offsite visits which limits our point of care documentation. I have to jot notes while in the home on my phone and stay after work to document. It would be nice to have a mobile phone application. The scheduling could also use some work. To block time off you have to go through and click each individual bocks. A click and drag function would be very helpful. Also adding things like staff meeting, case conference and other meetings is difficult. You have to add a meeting as a new patient to designate that on the schedule. Cancelations should remain on the schedule in a different color or faded out indicating they had canceled or missed. They currently disappear which does not show a clear picture of the day and increases the likelihood of a patient dropping through the cracks while rescheduling. **What problems is Systems4PT solving and how is that benefiting you?** N/A ### 14. $ystems PT Team **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie R. | Applied Movement Neurologist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2021 **What do you like best about Systems4PT?** Defensible documentation, getting paid quickly and accurately **What do you dislike about Systems4PT?** I can't quickly change times of my clinic **Recommendations to others considering Systems4PT:** use both documentation and billing portions of $4PT to get most effectiveness from it When first starting or converting, be very patient, all good things will happen. **What problems is Systems4PT solving and how is that benefiting you?** $4PT saved my practice. I was billing, re-billing, and bleeding money. I let go my biller and saved benefits. Now I get my money quicker and dont have to waste money on employee hours. They also are up on the latest Medicare rules to efficiently bill. I dont have to waste my time on paying for that education and spend more time learning about how to make patients better faster. ### 15. Best practice Software ever **Rating:** 5.0/5.0 stars **Reviewed by:** R.M. K. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Systems4PT?** The customizability of the software for the note writing. The text reminders to patients for scheduling **What do you dislike about Systems4PT?** You do NOT get a reminder the visit before the 10th visit for Medicare patients. I want a reminder on the 9th visit, so the progress note will be scheduled for the next visit. Also, having to reactivate a D/C account if there is a billing problem. **What problems is Systems4PT solving and how is that benefiting you?** Scheduling, documentation, billing!!!! ### 16. Systems4PT is an essential partner in owning and operating a private practice **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher M. | PT, DPT, practice owner **Reviewed Date:** March 05, 2021 **What do you like best about Systems4PT?** I love the fact that Systems4PT is always on the leading edge of providing solutions to the constantly changing landscape of billing insurance claims to all carriers. They are always looking ahead and anticipating what the practitioner will need to do with future rules and requirements and adjusting their technology and services so that we can remain compliant, spend the least amount of time possible documenting within those guidelines and get paid. Systems4PT was essential in helping me set up my small outpatient orthopedic physical therapy practice in 2008. I am so grateful for their partnership through these past 13 years. Dan and Joe have gone above and beyond for me on more than one occasion. I am one of their smallest accounts but I truly feel that I get just as much attention and support as any of their larger clients. I have been with them through many changes in insurance/documentation requirements and they do such a great job at looking into the future of physical therapy documentation requirements. They take a huge load off the shoulders of the practice owner/PT because their solutions are so comprehensive. I can't say enough about this company and this product. I do not think I would be where I am today without them! **What do you dislike about Systems4PT?** I have not used another EMR in over 13 years. At this time I have no complaints. The small annoyances, such as no Copy/Paste feature are being addressed in the next update. I wish it were here now but I understand that rolling out something too quickly will lead to more problems down the road. S4PT is doing a great job at staying ahead of the curve and implementing changes when the time is right. **What problems is Systems4PT solving and how is that benefiting you?** Staying in compliance. Documenting is time-consuming and boring. I want to sign in, document what is necessary for each particular patient for that specific treatment and log out so I can get on with my day. Systems4PT has these Hard Stops that keep me in compliance so I can't half-ass my notes and risk a take-back. ### 17. Systems4PT is our trusted "partner" for EMR, practice management resources and billing. **Rating:** 5.0/5.0 stars **Reviewed by:** Leah B. | Administrator **Reviewed Date:** March 05, 2021 **What do you like best about Systems4PT?** The systems in place to assist with meeting and automating many of the documentation compliance requirements are great. We have been a client since 2014 and have been very pleased with the strides taken by Systems4PT to stay ahead of the many regulation and compliance issues that would be next to impossible for a private practice to navigate and adapt to. Their goal is to minimize documentation time for clinical staff while maximizing compliance and reimbursement. They are constantly making changes, improvements and "thinking ahead" to adapt to the ever changing compliance and reimbursement challenges. The systems in place to assure clean claims go out the first time are great - the hard stops and prompts to complete all necessary fields prior to signing the registration decrease A/R days and maximize cash flow. Outsourcing insurance billing to Systems4PT has also been a huge relief. Having the FOCUS team staying on top of denials/claims issues is much more efficient than what we had in place before when doing all billing in house. **What do you dislike about Systems4PT?** We are responsible for billing for the patient responsibility portion of any allowable amounts not collected at time of service (copays, deductibles, co-insurance). The patient billing part of the system has room for improvement - invoices are difficult to understand, itemized invoices are not an option, insurance and patient billing dates are not an option to include, patient payment dates are not specific to the date the payment was made. We get a lot of phone calls from patients each month when invoices are mailed out and spend a lot of time "explaining" invoices. We collect copays at time of service and estimated amounts toward deductibles and coinsurance. The estimated amounts aren't exact and invoices are generated/mailed to bill for the difference. The "likes" definitely outweigh this "dislike" but it is something we hope will be improved to include more options. **What problems is Systems4PT solving and how is that benefiting you?** The management reports available are a great resource to access daily/weekly/monthly for managing and monitoring new patients, visits, gross revenue, treatments not billed, over the counter collections (% of copays collected), registrations not completed, progress notes due, discharge notes due, cancellations and no shows/% of arrivals, etc. The automatic appointment reminders are a great feature and increase compliance. The monthly graph report with 12 month trend lines are helpful to identify trends in all of the categories necessary for managing a private practice. Other more detailed reports are available to drill in to identify the "why" of dips/increases in the trends. Very helpful! ### 18. Great system! **Rating:** 5.0/5.0 stars **Reviewed by:** Natalia F. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2021 **What do you like best about Systems4PT?** The ease of documentation, has eliminated the need for our therapists to stay late or take notes home. This has been a game changer for our staff. More importantly the billing side of things has been great, we are actually getting paid! And in a timely manner. Unlike our previous EMR and billing system. This has allowed us to stay profitable as a business especially during covid. They are also extremely hands on with us and when submitting for MIPS, it was taken care of. With other EMR systems, MIPS reporting and compliance was a nightmare. The owners give out updates before we even ask for them, especially during covid, they figured out how to get us paid for telehealth right away and we never ran into any issues. they are on top of it! **What do you dislike about Systems4PT?** The system appears a bit old in visuals, and some of the clicking is tedious. Communication between PTs and front desk could improve in terms of what they see on their screens. **What problems is Systems4PT solving and how is that benefiting you?** The biggest thing is our issue with revenue cycle management. We are getting paid and in a timely manner. We have realized these benefits to our company and have been huge! Also as mentioned above, anything during covid with updated for PPP monies, telehealth reimbursement, was all sent to us as owners right away. This helped us from sifting through hours of paperwork. Also Medicare and MIPS, the process was so daunting before, and with systems it was so easy. ### 19. Great EMR system & Awesome Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2021 **What do you like best about Systems4PT?** I have shopped around before signing up with any company and noticed everyone was talking highly about Systems 4 PT. My therapist is happy, we get paid very quickly, their support staff are Incredibly Helpful and onetime. Their price is the best out there as well. If you're searching for best EMR system for your PT clinic, I wouldn't shop around if I were you. S4PT has your back. **What do you dislike about Systems4PT?** I have nothing to add in here........... **What problems is Systems4PT solving and how is that benefiting you?** They take care of the billing, there are a few things that we need to do from our end and we get paid quickly. Billing was a challenge for our clinic as we found out that is not a problem with S4PT. Another benefit is that the PT can finish her notes quickly without problems. We are a patient centered clinic and S4PT makes that happen by having a great and easy to us EMR system. ### 20. Par Excellence! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2021 **What do you like best about Systems4PT?** S4PT came highly recommended from someone I trust implicitly, and it has not failed to meet expectations. It's unreal what they thought of when building this program. They really thought of everything. Their tech support is top notch all the way and they really care. It is really important to me as a solo PT right now to have that support and to be able to get immediate attention. As PT's, we have THE most verbose of all healthcare documentation which can be terrbly time consuming. S4PT's program significantly cuts down on documentation time while ensuring you are meeting all requirements. **What do you dislike about Systems4PT?** The system isn't quite as intuitive as other programs I've used in the past, but those programs weren't as well-integrated or efficient either. That being said, once you learn it, it is extremely quick and seamless, and it submits a clean claim. The evaluation templates are a little dated, in my opinion, but I am hoping for improvement with the upgrade. I wish it had a client portal for the medical history which clients could do from home to save time at the appointments, but I believe this is in the works! As a solo practictioner, I also wish there was a client portal for my intake paperwork to be electronically signed by the client and kept in the system....and that it would be automatically sent out to a new client when they booked an initial evaluation. (It's probably a lot to ask for, but I can dream!) It might be a little pricier than other programs I looked at, but in this case you definitely get what you pay for and it is worth it. **Recommendations to others considering Systems4PT:** Hands down the best tech support and documentation system out there for PT. **What problems is Systems4PT solving and how is that benefiting you?** S4PT gives me confidence and security that I am documenting and billing correctly and therefore submitting clean claims....and getting paid for my work! It has also greatly improves my work-life balance tremendously, which is a high priority to me. ### 21. PT EMR **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan R. | Owner/Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Systems4PT?** Population of G codes after filling out Automatic Check in. Ease of documentation, and the checks in place to ensure compliance. **What do you dislike about Systems4PT?** Spell check would be nice and copying/pasting as well as some of the typing is clunky. **Recommendations to others considering Systems4PT:** Increases compliance to ensure best possible reimbursement and bonuses. Support is second to none. **What problems is Systems4PT solving and how is that benefiting you?** Compliance with scripts, G codes especially fall risk and diabetes questions. ### 22. Systems4PT saved my Physical Therapy business! **Rating:** 5.0/5.0 stars **Reviewed by:** Christine D. | Physical Therapist, Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Systems4PT?** I was getting buried by insurance company requests for reports and not getting paid for services rendered. Systems4PT allowed me to stay up to date with all of our clinical reporting. The templets available are high quality and meet all of medicares stringent criteria. I love the Focus billing partner. They are fast, knowledgeable and efficient. **What do you dislike about Systems4PT?** I was not too fond of the limited hours access to support due to being on the west coast. **What problems is Systems4PT solving and how is that benefiting you?** Faster payments from insurance are helpful. I appreciate the visibility into billing and claims status. ### 23. N/A **Rating:** 4.0/5.0 stars **Reviewed by:** Sherry W. | Billing Specialist/front office/credentialing **Reviewed Date:** March 05, 2021 **What do you like best about Systems4PT?** Easiness of patient input in to the EMR. **What do you dislike about Systems4PT?** Not being able to easily jump from patient information to patient billing history without having to change screens. It would be nice to be able to have a tab on the screen that you could easily go back and forth from patient registration to the billing/charges history. Also I really dislike on the schedule not being able to block a therapist off without having to click each block, you should have a click and drag feature. and finally on the reports and utilities screen I wish you only had to sign in with the password once rather than each time you jump to a new report, etc. **What problems is Systems4PT solving and how is that benefiting you?** N/A ### 24. Great program for the therapists and office staff. **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse P. | Co Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2021 **What do you like best about Systems4PT?** Notes: easy to write up. Quick. Painless. The documentation templates are pretty thorough, but you can customize your own. A few clicks here and there and the program writes up documentation to support your clinical decisions. **What do you dislike about Systems4PT?** Infrequent disconnect with our printer and scanner. Typically, a quick email or call to support fixes the situation. **What problems is Systems4PT solving and how is that benefiting you?** The seamless connection between our front office, PT staff, and the billing department from Systems allows any errors to be corrected quickly. Hence, the billing goes out promptly, and reimbursements come back in a timely manner. Relatively no billing issues fall through the cracks. ### 25. Great Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Systems4PT?** S4PT's product is excellent for our business style. We were transitioning our practice from a paper-documentation approach to EMR and were lucky to have found S4PT as early as we did! **What do you dislike about Systems4PT?** S4PT's support is always available, and they're constantly releasing new features! At this point, there aren't any features we dislike. **What problems is Systems4PT solving and how is that benefiting you?** To name a few: eliminating paper documentation, reducing the time from DOS to the collection, and enhancing the patient experience. ### 26. Saved my Business **Rating:** 5.0/5.0 stars **Reviewed by:** Remonda A. | Doctor of Physical Therapy, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2021 **What do you like best about Systems4PT?** Can not state all what I like, Its simply the best. I tried few systems even WebPT. But after trying System4PT, I regret all the time I wasted in front of the screen without seeing patients and managing my business. Its not only the documentation part. Its also billing and collection which is 100% integrated to the system and I can see everything in one place. **What do you dislike about Systems4PT?** Nothing. They are improving continuously **Recommendations to others considering Systems4PT:** Highly recommended. It will take few steps to set it up in the beginning but it worth every single second spent **What problems is Systems4PT solving and how is that benefiting you?** Less documentation time, excellent billing and collection, 100% integrated EMR and billing system ### 27. All in one system, responsive customer support. **Rating:** 4.5/5.0 stars **Reviewed by:** S S. | Owner, Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2021 **What do you like best about Systems4PT?** Schedule, notes and billing are all in one system. Patient history is autofilled into eval, catches potential billing errors when going to sign treatment note, has lists for therapists to keep track of reevals and d/c notes. Company keeps business owners and therapists informed about Medicare and insurance company changes and updates the software for compliance. **What do you dislike about Systems4PT?** There could be tweaks and updates to the system to make it more efficient than it is. **What problems is Systems4PT solving and how is that benefiting you?** The system has things in place to try to generate clean claims from initial entry of patient info to treatment billing submission. Clean claims make for improved cash flow and less denials overall. ### 28. Customer support at SYS4PT with Megan has been fantastic! **Rating:** 5.0/5.0 stars **Reviewed by:** Joel L. | Doctor Of Physical Therapy, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2021 **What do you like best about Systems4PT?** After a short learning curve, this EMR system has proven to keep all therapists MIPS compliant with very little additional typing! We love the ability to type less and treat more! **What do you dislike about Systems4PT?** There are occasional steps that have to be learned to stay current with all that SYS4PT can do. **What problems is Systems4PT solving and how is that benefiting you?** Immediate billing has been helpful. Our overall "visit" to "Pay" turn around has shortened considerably. ### 29. Systems4PT is a time saving complete EMR plus billing solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Troy H. | PT/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2021 **What do you like best about Systems4PT?** Systems4PT has time saving easy to view documentation. I like the SOAP view style of the note so I know what it looks like in real time. The billing is easy and the documentation is customizable. **What do you dislike about Systems4PT?** The billing software is not ideal. Statements can be confusing to patients. We have had a few errors from Systems4PT entering correct insurance payments and patient balances. **What problems is Systems4PT solving and how is that benefiting you?** Systems4PT helps make sure we follow the rules set up by insurance companies for documentation and billing. They have hard stops in the system to help you stay within the lines. ### 30. I have never had an issue with Systems4 that a text message or email did not resolve quickly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2021 **What do you like best about Systems4PT?** Systems4 is always on top of Medicare changes to their policies and informs their clients of the changes ahead of time! **What do you dislike about Systems4PT?** Their name base is first names and not last names first. **What problems is Systems4PT solving and how is that benefiting you?** Have no business problems...Systems4 makes sure claims go out clean or they are denied back to me for correcton ### 31. Good product **Rating:** 5.0/5.0 stars **Reviewed by:** aylin m. | Physical therapist **Reviewed Date:** May 14, 2021 **What do you like best about Systems4PT?** Pricing, availability of the customer service **What do you dislike about Systems4PT?** I cannot copy paste as I'm typing a note, I lose connection and I keep being logged out, not whole eval carries over **What problems is Systems4PT solving and how is that benefiting you?** I can see the visit numbers on the right top corner, I like having a system that has documentation billing and scheduling all in one ### 32. Gets the job done very well! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2021 **What do you like best about Systems4PT?** Highly effective tools to manage a PT clinic from documentation, scheduling, and billing. Most importantly it allows me the clinician to do what I love to do best, treat the patient! **What do you dislike about Systems4PT?** As a mature clinician, 30+ years in practice, just using a computer is not what I enjoy but once I got through the learning curve, it is worth it! **Recommendations to others considering Systems4PT:** Take the time to learn the software and it will be well worth your efforts. **What problems is Systems4PT solving and how is that benefiting you?** Fewer claims denied, improved revenue stream, expedient documentation. ### 33. The customer service and clear communication made it possible for me to open my own clinic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2021 **What do you like best about Systems4PT?** The note-writing structure and the 'green' light indications let me know I have completed my tasks for the day. **What do you dislike about Systems4PT?** I wish there were a patient portal to complete the intake paperwork. I understand this is in the works. I'd like an integrated wait list. **What problems is Systems4PT solving and how is that benefiting you?** I am a brand new business; the biggest challenge was doing all of the tasks as a one-person clinic, which I can manage with the EMR. ### 34. Transition to EMR **Rating:** 5.0/5.0 stars **Reviewed by:** Roger B. | Owner of a Physical Therapy practice, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2021 **What do you like best about Systems4PT?** Ease of use and how much the system does for you. **What do you dislike about Systems4PT?** Editing the forms is not as user friendly as it can be. **What problems is Systems4PT solving and how is that benefiting you?** MIPS requirement, better and quicker notes and mistakes are quickly noticed. ### 35. Systems4PT is really Systems$PT, and they make work easier **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Systems4PT?** Focused and updated with all current Medicare and Insurance issues. They're always one step ahead of everyone. Their customer service and support services is the best I have experienced. They are fast to respond and they also watch your compliance to guidelines that assure reimbursement. Dan leads this highly qualified and knowledgeable team. **What do you dislike about Systems4PT?** I have nothing to contribute to this question **What problems is Systems4PT solving and how is that benefiting you?** Medicare compliance, Documentation, Billing and Collections! ### 36. S4PT 10+ years and going **Rating:** 5.0/5.0 stars **Reviewed by:** Scott G. | Owner /PT **Reviewed Date:** June 11, 2021 **What do you like best about Systems4PT?** Ease of use Collect my money Medicare compliant **What do you dislike about Systems4PT?** Managers reports are bad. More metrics that are easier to track **What problems is Systems4PT solving and how is that benefiting you?** Nedicare compliance ### 37. S4PT makes everything easy and are very helpful anytime you need help! So glad we switched to S4PT. **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew W. | Clinical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2021 **What do you like best about Systems4PT?** We like the easy-to-read reports! Happy we made the change! **What do you dislike about Systems4PT?** Everything has been perfect! S4PT really does make everything easy. **Recommendations to others considering Systems4PT:** It's worth switching! It helps us out every day! **What problems is Systems4PT solving and how is that benefiting you?** Our therapist notes are much more Medicare compliant and they can get their notes done faster. ### 38. User Friendly with Amazing Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2021 **What do you like best about Systems4PT?** The system is very user friendly. They are always coming out with ways to update and improve the system. The support team is always helpful and provide and great resource for any questions I have. **What do you dislike about Systems4PT?** I wish the different clinic servers could be merged to one login. Logging in and out of multiple servers makes it hard to easily get in and out of each schedule. **What problems is Systems4PT solving and how is that benefiting you?** Systems4 is always helping to find way to make our billing process the most efficient. ### 39. Systems 4 is an amazing company to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** kathy J. | Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Systems4PT?** Customer service is outstanding; billing and collections are streamlined **What do you dislike about Systems4PT?** Doesn't interface with MAC computers as well as it could; I have an older operating system and it no longer will run systems 4 **Recommendations to others considering Systems4PT:** Best company out there for physical therapy EMR and billing. **What problems is Systems4PT solving and how is that benefiting you?** collections; time that documentation takes ### 40. Best Value Physical Therapy EMR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2021 **What do you like best about Systems4PT?** S4PT has fewer clicks. Great value. Quick reimbursement. **What do you dislike about Systems4PT?** Occasionally, the software runs slow, but support quickly resolves the issue. **What problems is Systems4PT solving and how is that benefiting you?** Cost saving. MIPS registry. ### 41. Very glitchy software that needs major improvement **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2018 **What do you like best about Systems4PT?** I like how every feature I need is incorporated into one system, so I do not have to open up numerous applications for different uses. **What do you dislike about Systems4PT?** I dislike how glitchy the system can be. Many times, I'm trying to help my boss type a SOAP (daily progress) note and the measurements would not copy over to the new daily progress note and sometimes the measurements would be deleted. Also, the system freezes at times, not allowing us to use it at extended periods of time and is not very user friendly. The "cut" feature only cuts and does not allow you to paste into a different section. **What problems is Systems4PT solving and how is that benefiting you?** Our whole clinic and one of the main methods of how we track a patient's progress is by taking measurements. However, with measurements constantly disappearing and random numbers showing up in the measurements section, that definitely impacts our ability to do our job. ### 42. systems4pt review **Rating:** 5.0/5.0 stars **Reviewed by:** Mariana t. | pbx opperator , Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2017 **What do you like best about Systems4PT?** With systems4pt it is much easier to control where patient files go as well as it is helpful for tracking profit and allowing access to which and employees can and cannot log in from elsewhere other than work. This software is much faster than other software's and makes it easier to look at schedules. I also like that it has helped with profit by increasing the percentage we make by allowing to track how much I made during a period of time. I like that patient files are automatically uploaded to the correct files where with can find with ease. It is perfect for other employees to access from home for more work time if needed. **What do you dislike about Systems4PT?** What I dislike about this software that is missing some updates and more color which was said to be added soon other than that there isn't much I dislike. **Recommendations to others considering Systems4PT:** I recommend this software to others it easier to track profit save patients files and keep track of schedules. **What problems is Systems4PT solving and how is that benefiting you?** Problems we have solved with this software is knowing that patient files are being stores in the correct places vs old software where they would get mixed up and would be harder to trace what file they were put in. With this software we have also realized we have more control over who gets to log in and out of the office vs old software where anyone could log in. More benefits is that we can see more profit percentage then with any other software. ## Systems4PT Discussions - [What is Systems4PT used for?](https://www.g2.com/discussions/what-is-systems4pt-used-for) - [When can we expect to be able to customize?](https://www.g2.com/discussions/45450-when-can-we-expect-to-be-able-to-customize) - 1 upvote - [View Systems4PT pricing details and edition comparison](https://www.g2.com/products/systems4pt/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+08%3A42%3A47+-0500&secure%5Bsession_id%5D=b2c9685a-1859-401d-9b3d-be0da721a69d&secure%5Btoken%5D=bb538c3269fd2bb210c10874d6b416f9523764215b31b5e1b72f09a4efcc57c5&format=llm_user) ## Top Systems4PT Alternatives - [WebPT](https://www.g2.com/products/webpt/reviews) - 4.4/5.0 (159 reviews) - [Therap Services](https://www.g2.com/products/therap-services/reviews) - 4.6/5.0 (219 reviews) - [Clinicient](https://www.g2.com/products/clinicient/reviews) - 4.0/5.0 (99 reviews)