--- title: Snapchat Reviews meta_title: 'Snapchat Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 297 reviews by the users' company size, role or industry to find out how Snapchat works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 297 scale: '5' date_modified: '2026-10-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Snapchat Reviews & Product Details

Profile Status

This profile is currently managed by Snapchat but has limited features.

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Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

13 months

User Insights

Average based on 297 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Snapchat Reviews (297)

View 1 Video Reviews
Reviews

Snapchat Reviews (297)

View 1 Video Reviews
4.2
297 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Snapchat for its ease of use and fun filters, which enhance communication and creativity. The app's unique features, such as disappearing messages and streaks, foster engagement and authenticity among friends. However, some users note that frequent updates can lead to confusion and a learning curve for new users.

Pros & Cons

Generated from real user reviews
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Favour G.
FG
Favour G.
Customer Service Advisor
Small-Business (50 or fewer emp.)
"Versatile for Media Creation, Needs Better Security"
4.5/5
What do you like best about Snapchat?

I like using Snapchat to take videos and pictures because it allows me to make both long and short videos. I love the ability to cut and edit my videos exactly how I want, selecting specific sections from a full video. Snapchat's different filters are great, especially ones that smooth out your face or add funny effects, making it fun to match how I'm feeling that day. I also appreciate that I can make videos without having to hold the device the whole time. Connecting with celebrities and finding content like nail art designs that interest me is another big plus. Review collected by and hosted on G2.com.

What do you dislike about Snapchat?

I'd say Snapchat could be a lot more secure. I think sometimes it's scary knowing that things can just be lost or could just be uploaded or taken viral sort of. Review collected by and hosted on G2.com.

Sabika M.
SM
Sabika M.
Lead AI Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Top-Notch Privacy, Fun Filters, and Great Value on Snapchat"
5/5
What do you like best about Snapchat?

What I like most about Snapchat is its filters and user interface. Its performance and privacy are top-notch, and the Snapchat premium prices are also very low compared to other social media apps. Customer support is well behaved too. The My AI feature is very funny, and overall the privacy is on the next level. Review collected by and hosted on G2.com.

What do you dislike about Snapchat?

Sometimes I’m unable to upload stories and snaps. Also, when I post a story about cars, Snapchat takes it down, and then I don’t get any views on that story. That’s what I dislike about Snapchat. Review collected by and hosted on G2.com.

Sameer  A.
SA
Sameer A.
Student
"Effortless Photo Sharing, Fun Features"
4.5/5
What do you like best about Snapchat?

I use Snapchat to stay connected with friends and family through quick photos, videos, and chats. It makes sharing everyday moments easy through photos and short videos. I like how simple and fun it is, and I enjoy features like filters, stories, and quick photo sharing that make it enjoyable. I also appreciate how quickly I can send snaps and chat with friends in real-time. The streak feature keeps conversations going, and the variety of lenses and filters makes everyday moments more beautiful. The interface made the initial setup very easy and quick, allowing me to start using the main features right away. Review collected by and hosted on G2.com.

What do you dislike about Snapchat?

One thing that doesn’t work as well for me is that the app can sometimes feel cluttered after updates. The app occasionally drains battery faster than expected. Review collected by and hosted on G2.com.

FAITH M.
FM
FAITH M.
Research Assistant
Small-Business (50 or fewer emp.)
"Easy to Use, Fun Filters, but Navigation Needs Improvement"
4.5/5
What do you like best about Snapchat?

I use Snapchat mostly to connect with friends easily, chat, and network. I use it to take quality pictures and videos. It helps create memories of pictures and videos taken years back. It's less time-consuming, easy to use, and not a costly application. I love the different filter options when taking videos and pictures. They make the pictures look more appealing and interesting to us. The initial setup was very easy, only requiring a few steps and details. Review collected by and hosted on G2.com.

What do you dislike about Snapchat?

Finding chats, stories and other memories is somehow chaotic for beginners. Review collected by and hosted on G2.com.

Anubhav Singh S.
AS
Anubhav Singh S.
Web3 Recruiter at Blockchain Staffing Ninja
Small-Business (50 or fewer emp.)
"Best app with various filters"
3.5/5
What do you like best about Snapchat?

Some of the filters are same not different and the vulgarity is been incresing day by day. There is no one to look it Review collected by and hosted on G2.com.

What do you dislike about Snapchat?

Vulgarity content has to be reported and taken down Review collected by and hosted on G2.com.

Ogheneochuko R.
OR
Ogheneochuko R.
consultant Radiologist
Mid-Market (51-1000 emp.)
"Snapchat- a fun way of communication"
4.5/5
What do you like best about Snapchat?

As someone who uses Snapchat every day, it has a very friendly user interface. It has many features that make communicating with people more fun, such as 'snaps' which allow people to communicate through pictures and maintain a streak. It is designed in such a way that it is easy to implement other softwares with it. Lastly, Snapchat has 24/7 customer support. Review collected by and hosted on G2.com.

What do you dislike about Snapchat?

There is a new update that requires payment for storage space for videos and pictures. Review collected by and hosted on G2.com.

Lexi H.
LH
Lexi H.
Leasing Agent
Small-Business (50 or fewer emp.)
"Easy to Use with Great Features, Slight Learning Curve for Account Management"
5/5
What do you like best about Snapchat?

I find Snapchat incredibly easy to use, which makes navigating the platform straightforward and efficient. This ease of use is complemented by the quick loading times, ensuring a seamless experience without delays. I particularly enjoy the cool filters that Snapchat offers, which add fun and creativity to my interactions. This speed and user-friendly interface enhance my chats and interactions with people globally, making it a reliable tool for communication across different devices, especially beneficial for video chatting. Additionally, setting up Snapchat was very simple and hassle-free. Overall, this combination of performance, ease, and creative features makes Snapchat a highly recommendable service. Review collected by and hosted on G2.com.

What do you dislike about Snapchat?

Deleting my son's account he made as a minor was a bit complicated. Review collected by and hosted on G2.com.

James  K.
JK
James K.
Frammer
Construction
Small-Business (50 or fewer emp.)
"Amazing Photos and Unforgettable Memories"
5/5
What do you like best about Snapchat?

The photos are great and the memories it shares are awesome Review collected by and hosted on G2.com.

What do you dislike about Snapchat?

There's nothing I dislike about Snapchat Review collected by and hosted on G2.com.

Nakeisha B.
NB
Nakeisha B.
Team Leader
Small-Business (50 or fewer emp.)
"Snapchat was good many years ago."
3/5
What do you like best about Snapchat?

I enjoyed the creative filters when you create a video or photos. Review collected by and hosted on G2.com.

What do you dislike about Snapchat?

I find that users are using Snapchat for more intimate reasons. Review collected by and hosted on G2.com.

Devansh R.
DR
Devansh R.
Type writer copy writing and Programming
Small-Business (50 or fewer emp.)
"Catching Minutes, Encouraging Inventiveness, and Embracing Credibility"
5/5
What do you like best about Snapchat?

The exceptional element of vanishing photographs and recordings advances legitimacy and in-the-moment sharing. Simple configuration, focusing on the camera, improves convenience for all degrees of users. Engaging and energetic augmented reality features add an imaginative aspect to the content. Allows clients to order and share stories, enhancing everyday documentation and audience engagement. Review collected by and hosted on G2.com.

What do you dislike about Snapchat?

Some upgrades have been met with opposition and criticism from users. The platform might seem more geared towards younger users, potentially alienating older demographics. Review collected by and hosted on G2.com.

Questions about Snapchat? Ask real users or explore answers from the community

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GU
Guest User
•
Last activity almost 3 years ago

What are the main features of Snapchat?

GU
Guest User
•
Last activity almost 3 years ago

What is Snapchat used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

13 months

Perceived Cost

$$$$$
Snapchat Comparisons