--- title: Answerbase Reviews meta_title: 'Answerbase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Answerbase works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 5 scale: '5' date_modified: '2026-09-28' parent_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management ---

Answerbase Reviews & Product Details

Profile Status

This profile is currently managed by Answerbase but has limited features.

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Pricing

Pricing provided by Answerbase.

Starter

$149.00
Per Month

AI-Enabled Plans

Starting at $399.00

User Insights

Average based on 5 real user reviews.

Typical contract price

$0k - $0k

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Per Month

Answerbase Reviews (5)

Reviews

Answerbase Reviews (5)

4.8
5 reviews
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Verified User
A
Verified User
Marketing Technology Manager
Small-Business (50 or fewer emp.)
4.5/5

Having received exceptional implementation support, this reviewer appreciates the great customer service provided. The reviewer mentions their satisfaction with the service but does not highlight any specific limitations.

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Summarized using AI
J.R. Y.
JY
J.R. Y.
owner
Small-Business (50 or fewer emp.)
"Great Product!"
5/5
What do you like best about Answerbase?

Very easy to set up, works like a charm, and the customer service is A+ ! I really like how easy everything was to set up the Answerbase on our website. I was comparing various Q & A products and this one was the best value that I could find. Their support is very responsive and provides spot on help. Can't recommend them enough! Review collected by and hosted on G2.com.

What do you dislike about Answerbase?

Nothing. I liked everything about the product. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Great help"
5/5
What do you like best about Answerbase?

Very useful to answer questions to our school site. It's a friendly user platform. Great comments for our users. Review collected by and hosted on G2.com.

What do you dislike about Answerbase?

System is sometimes a little slow, depending on the time of the day. Review collected by and hosted on G2.com.

JK
Jasper K.
Managing Partner
Small-Business (50 or fewer emp.)
"Really Solid Q&A Software with Excellent SEO and Customer Support"
5/5
What do you like best about Answerbase?

Price, support for SEO, customer support and ease of set up. Review collected by and hosted on G2.com.

What do you dislike about Answerbase?

The public facing user experience (UX) could use some polish. The lack of the ability to rank Q&As based on last updated (rather than just newest posted) Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Enterprise (> 1000 emp.)
"Seamless, easy to use"
4.5/5
What do you like best about Answerbase?

We need easy to access knowledge bases for all our processes, and Answerbase provides this! Review collected by and hosted on G2.com.

What do you dislike about Answerbase?

Sometimes the customer service can be slow, but most things are easy to figure out intuitively. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Answerbase.

Starter

$149.00
Per Month

AI-Enabled Plans

Starting at $399.00