I like using Missive for team communication and email management, as it helps us keep track of who is handling what. The unified inbox is great because it allows us to handle our own emails, shared inboxes, and assignments all at the same time. This feature saves us countless hours and helps keep our customers happy. Transitioning from Front to Missive was beneficial as it's more streamlined and three times more affordable. The setup was easier than I anticipated, with the Missive support team being very helpful throughout the operation.

Collaborating live is probably the biggest selling point. When a complicated customer problem lands, I can pull our tech folks into the conversation using private comments right there in the thread. Saves all the back-and-forth forwarding and nothing gets lost in translation. The automated routing that sends different request types to the right people is also really helpful.

Gestire i beni fissi significa che devo costantemente coordinarmi con gli acquisti, le operazioni e i fornitori riguardo all'acquisto di attrezzature, allo smaltimento di vecchi articoli o allo spostamento di cose. Avere tutte quelle conversazioni in un unico posto centralizzato rende il monitoraggio di tutto molto più semplice. Inoltre, quando sono fuori, il mio sostituto può intervenire e rispondere alle domande dei fornitori sulla documentazione dei beni senza dovermi cercare prima.