I use Lusha mostly for finding customer data, especially phone numbers and email addresses, and it does a really good job at that. One of the things I like most about Lusha is its effectiveness in getting direct phone numbers, especially cell phone numbers, where I often struggle otherwise. Most of the time, the data I get is correct. I also appreciate Lusha's data enrichment for regions like APAC and the Middle East, which I find more up-to-date compared to other tools. Setting up Lusha was quite easy, like a quick plug-and-play, and it integrates well with LinkedIn, making it convenient to access contact details directly from a LinkedIn profile.

What I like best about Lusha is how seamlessly it fits into my daily prospecting workflow while consistently delivering accurate contact data. The UI/UX is very intuitive-everything from searching to exporting contacts feels streamlined, and the browser extension lets me pull verified emails and direct dials straight from LinkedIn without interrupting my flow. The integrations are another big plus. Syncing with our CRM and sales tools is straightforward, which means I can move leads into sequences or pipelines without manual data entry. This has noticeably improved efficiency and reduced errors across the team. Performance-wise, it’s fast and reliable. Data loads quickly, and the accuracy of the contact information means fewer bounced emails and more meaningful conversations. That directly impacts ROI-we’re spending less time on research and getting higher conversion rates from outreach. I also appreciate the AI-driven insights and filtering options. Being able to prioritize leads based on relevance or intent signals helps me focus on prospects that are more likely to convert, rather than casting a wide net. Finally, customer support has been responsive and helpful whenever we’ve had questions, and onboarding was smooth. Overall, Lusha has significantly reduced the time spent on manual prospecting while improving the quality of our outreach.

Nothing works; everything is at its worst. I’ve never used such a frustrating tool in my professional life. We are customers of Lusha, yet I still receive enquiries from the BDR team. They should first focus on fixing their own CRM.