Fullview is a customer interaction software designed to streamline and enhance the support process for SaaS companies. The platform offers a set of tools that help support teams deliver better, more efficient customer service. Key features include live screen sharing where support representatives can see users' screens in real-time without any downloads required, session replays to review past interactions for better problem-solving, and co-browsing capabilities, which allow representatives to interact directly with a customer’s screen to guide them step-by-step through solutions.Fullview integrates these capabilities into existing workflows effortlessly, making it an invaluable tool for onboarding, supporting, and engaging customers effectively. This leads to quicker resolutions, a better understanding of customer issues, and improved overall satisfaction rates. By using Fullview, companies can significantly reduce support resolution times, increase productivity among support teams, and enhance the overall customer experience.